Clarity (formerly Hiive) Reviews 

I am in the throes of a complex transaction involving 9 different entities and a dozen people: 4 brokerage firms, a bank, a lawyer, Hiive (Harriet-the hero), Sydecar, AdvantaIRA self-directed IRA and a 75 page transfer agreement. We are transferring Cerebras shares from Hiive to my Schwab Roth.
Harriet has been the driving force behind a Byzantine process and Gordian Knot of rules and regulations. I exchanged more than 120 emails is 5 weeks where she is either involved or CC'ed. She has been *critical and essential* to moving the transfer from Hiive to my Schwab Roth. Without her the process would have stalled weeks ago.
An example of Harriet's professionalism and involvement: A lawyer reviewed the transfer agreement, which he misinterpreted, causing me to be misled as well. I emailed her with questions. She *called*, not emailed, me to explain why the lawyer was wrong and corrected my misunderstanding. She got me back on track with the process.
Harriet has been the driving force behind the transfer. She knows and anticipates the next steps. She prods the other actors on the status of the transfer. She answers my anxious emails quickly.
I have accounts at Equity Zen and Forge Global. I will conduct my future pre-IPO investments via Hiive whenever possible.
Harriet: Thank you so much!

Hiive was able to acquire hard to get asset where many could not. They kept me informed throughout the process and were responsive to my questions. The website is intuitive and process easy. Very happy with the transaction and would use Hiive again.

I invest in private placements through multiple platforms, but I'm particularly impressed with Hiive. I prefer them over others because they bring incredible investment opportunities to the table, and they do so at a very reasonable service fee — notably, they don't take an unreasonable cut of investment returns from their customers.

I'd also like to recognize two remarkable individuals at Hiive who have made a real difference in my experience: Ardi Aaziznia and Harriet Lacey.

Ardi always picks up the phone and answers his customers without fail. He consistently goes out of his way to help, and when he isn't able to answer something himself, he makes sure to redirect customers to the right person.

Harriet Lacey is another individual I'm grateful to work with. She demonstrates a genuine commitment to customer service and leaves no stone unturned when helping resolve issues. When I ran into a problem transferring shares on one of my investments, she worked with me patiently, tried every possible option, and ultimately got the issue resolved.

Overall, Hiive is great platform to trade pre-IPO secondaries! The process to list and buy / sell is straightforward and easy to get started, creating an active marketplace with many buyers and sellers.

That said, the UI is a bit clunky and takes some getting used to. Messages between buyer and sellers can be hard to find or access throughout the process. The transactions are not organized by status other than

The trading process should be more streamlined with deadlines set for buyers to commit to transactions (buyers test the marketplace for better deals or wait for indicators which can drag out the process). There also should be an auto-match (e.g. "buy-it-now") functionality (a few deals slipped through when I was not checking my email) which can be found on other platforms. Some buyers even accepted high share prices because it was not clear they could accept smaller portions of larger listings.

The service team is very responsive and helpful, but are limited by the platform functionality or by delayed responses from the buyers.

The Hiive is straightforward to use. Since I'm a seller, I can only comment on the features I have used. Very easy to list the shares you own. The platform guides you through the process if there is a match, which documents to upload and sign, help you to engage a lawyer for the legal opinion for the transaction if it's required. Hiive is linked with Carta (where my shares are held) so shareholder docs are uploaded with clicks of buttons. The response from Hiive staff is very quick and helpful. The turnaround time mostly depends on the company issuing the shares. The fees aren't the lowest but are transparent. The transaction took a little under 2 months.

Thanks so much to the Hiive teamincluding Ivy and Finan, for resolving my issue promptly and helping every step of the way.

This was my first time trading on Hiive and they made it super easy. The UI is easy to understand and follow. When I was stuck Sarah U and the rest of the execution and finance teams were in constant contact to help resolve the issue. I would highly recommend the Hiive platform to everyone.

awesome experience with Olivia and Mathuran. always helpful and it feels like you have a team negotiating on your behalf. will be using Hiive in the future for more transactions.

I've done a number of purchases and sales of pre-IPO stock with several brokers. My experience with Hiive was excellent. Everything got done when and how it was supposed to and our transaction was smooth. Excellent communication throughout.

Wow another satisfied customer great price and totally worth it.

Mattias and Stephanie were very quick and responsive guiding me through all the process

Geethu was there every step of the way when I sold my shares. This was my first time doing this process, so had a ton of questions. The process is straightforward as well

I had committed to purchasing SpaceX stock pre IPO. They dragged out the purchase for over a month and then sent me an email that they could not move forward with the transaction. This after the IPO was announced and I could not longer purchase the stock on the secondary market. So my money sat there for over a month without collecting interest. Very irresponsible and unethical company

It is a complete bait and switch company
Don’t even try anything with them . You end up lots of spending time and money signing contracts and funding your offer . Finally you will come to know after several weeks that they are unable to secure assets. You have to go through additional steps and pay for incoming wire to get the money back. It happened twice in two months and still waiting for $30k to be refunded. Scary !!Please look elsewhere….

Ryan F. and Sarah U. were particularly helpful in guiding me through the Hiive app and experience. What a seamless service!

Thanks to them, I felt less nervous about the transaction and going through this route for my equity. They were incredibly responsive, transparent, and patient.

Thanks Hiive team and specifically Ryan and Sarah. Give them a raise!!

After 2 transactions over the past several months, I have been very impressed with HIIVE. Their comprehensive and personal service is highly commendable.

I am a partner in a Millionaires INV group...EMPIRE
We have had very frustrating attempts, to contact HIIVE, w regards to negotiatiog our way thru initial purchases, as well as a very unprofessional ability to contact/ communicate with HIIVE etc...Hopefully our initial purchase goes thru, and we learn/ find..a "Rhythm"

Stephanie Lee helped me throughout the process of my transaction. She was extremely helpful and prompt with updates. I would highly recommend Hiive based on my experience with her and the other staff members who helped me through the process.

This review has been updated from a week earlier. Initially, I was having an issue with the attempt at purchasing units of pre-IPO stock. I was learning their system and methods and I had not received good, thorough communication at first. After sharing my concerns, the Hiive team rallied and assisted me and changing some of the units over to another seller. They have done their best to protect my initial deal, and I appreciated that. Still more to learn and we shall see, but overall satisfied thus far.