I’m giving the agent 4 stars for her excellence in providing me the information I needed. However the App itself I do not give it 4 stars unfortunately I’m only giving it 3 stars simply because of tha... See more
Company replied
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See what reviewers are saying
I just bought the one-month subscription and was immediately helped by a kind woman named Monica. Even though we couldn’t find what was “wrong” with my phone, I felt supported and clearly guided thro... See more
Company replied
Excellent customer service the most helpful and knowledgeable people I talked to . Stayed online in chat to walk me threw step by step how to do various different things to help secure my device and m... See more
Company replied
Signed up for the app and decided to cancel after free trial. Then emailed told I was being charged for subscriotion. Emailed to cancel and was acknowledged as cancelled. Then another email saying... See more
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Company details
Written by the company
Clario is the world’s first consumer-focused digital security and privacy solution. This is a comprehensive and totally intuitive multi-platform app. It covers all protection needs in one simple interface, integrating on hand 24/7 security experts. It gives real-time protection against digital threats (malware, ransomware, spyware), money loss, breaches of personal information and identity theft, device security, data privacy, and more. Clario’s simplified and refreshing and strictly jargon-free approach makes powerful security features seamlessly accessible through a single app with unique user experience. Clario customers have 24/7 access to a 600+ person team of on-demand tech experts that can be accessed instantly through Clario’s in-app chat or by phone and remote assistance, for advice and immediate peace of mind.
Contact info
3005-D6, Swiss Tower, Plot No: JLT-PH2-Y3A, Jumeirah Lakes Towers, Dubai, U.A.E.
- hello@weareclario.com
- clario.co
3.3
Average
203 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had constant alerts that my computer…
I had constant alerts that my computer was at risk. I bought Clario and began a chat Catherine was able to walk me through the process and fixed my issue. She also said if I had the problem again to contact them. Easy to understand their suggestions.
11 January 2023
Unprompted review
Reply from Clario
Hello! Million thanks for sharing your experience and being with us! We highly appreciate your choice. Vivienne
Customer support was terrific.
12 December 2022
Unprompted review
Reply from Clario
Hello! Thanks for sharing your experience! We are always happy to help! Vivienne
average tool but 5 stars customer support / expert
3 starts for the tool but 5 stars for the customer service / expert.
No the most efficient software to find malware (it wasn't able to get rid of my search hijacker problem) but i ended up in the chat with one of their expert (Noelle) and she found the root cause of the problem and fixed it. She explained everything she was doing along the way, first through chat then took over my laptop. Very happy with the customer support and results! thanks again.
3 October 2022
Unprompted review
Reply from Clario
Hi, Mike. Unfortunately, some malware is quite complex. That's why Clario offers a powerful combination of software and live support to provide you with the best solution. Thanks for your feedback. Catherine
Reply from Clario
Hello. Thanks for the kind words. Catherine
Many thanks to Clario!
Clario is an amazing app and I recommend it as it helped me a lot!
20 June 2022
Unprompted review
Reply from Clario
Hi. Thanks for sharing your experience and choosing Clario. Catherine
Great product easy to use and very good assistance when needed…
Great product easy to use and very good assistance on the chat option and also by email when the chat was busy
5 June 2022
Unprompted review
Reply from Clario
Hi. Thanks for sharing your experience and choosing Clario. Catherine
Amazing!
This made sure that there were exactly no viruses! The experts were kind! Thank you once again!
14 May 2022
Unprompted review
Reply from Clario
Hello! Million thanks for being with us! We highly appreciate your choice. Vivienne
Noelle was amazing
Noelle was amazing, helped out a ton. And has just been the most supportive software overall!
4 May 2022
Unprompted review
Reply from Clario
Hi! Million thanks for being with us! We highly appreciate your choice. Vivienne
It is great application to protect…
It is great application to protect yourself from hackers.
20 February 2022
Unprompted review
Reply from Clario
Hi, Manmeet. Thanks for recommending us. Catherine
I reccommend this app as the #1 to go…
I reccommend this app as the #1 to go to. The way it is setup is amazing.
10 January 2022
Unprompted review
Reply from Clario
Hi, Asylus. Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Catherine
Service is perfect
quick and always ready to resolve a problem till the end!
3 December 2021
Unprompted review
Reply from Clario
Sofiya, I am glad to hear that. Thanks for the feedback. We are always happy to help! Vivienne
Im kinda stupid
Im kinda stupid, but this is one of the best services you can get for your laptop. 10/10 would reccomend
27 November 2021
Unprompted review
Reply from Clario
Hi, Kartik. We are always glad to help you. Thanks for recommending us! Catherine
Amazing service by Jake 10/10 would recommend
Amazing service by Jake,
I had downloaded some annoying malware on my laptop and via remote control he was able to find it and remove it making my laptop run normally again!
10/10 would recommend this app as it keeps your computer safe from any type of malware!
Thanks!
30 September 2021
Unprompted review
Reply from Clario
Hello, Marra. Sorry to hear you had troubles with your Mac. Luckily, Jake was able to help you. Thank you for choosing Clario and recommending us. Catherine
Great service
Great service! They were an amazing help with making sure my device is secure.
25 September 2021
Unprompted review
Reply from Clario
Hi, Megan! Thank you for your high appreciation! We are proud to hear such great feedback.
Vivienne
Fast efficient customer helps
24 September 2021
Unprompted review
Reply from Clario
Hello! Thank you for the feedback. Feel free to contact us anytime!
Vivienne
Amazing experience!
21 September 2021
Unprompted review
Reply from Clario
Hi!
We are always happy to help! We highly appreciate your trust.
Vivienne
MacBook Malware Issue
Very supportive, extremely helpful and thorough at explaining the process.
16 September 2021
Unprompted review
Reply from Clario
Hi, Natacha. Your consideration means a lot, thank you! Catherine
Amazing Customer Service and the…
Amazing Customer Service and the software is very easy to understand.
12 September 2021
Unprompted review
Reply from Clario
Hanna, thanks for sharing your experience! We are always happy to help. Vicky.
Helpful
Very helpful and the most trusted one that I will use in my laptop and the support are really hard workers
1 September 2021
Unprompted review
Reply from Clario
Zachi, thanks for such kind words! We are proud to hear that. Vicky.
I wanted to say thank you Jake and…
I wanted to say thank you Jake and Brianna for helping get rid of the yahoo search engine on my safari and google chrome. They both did an amazing job helping my through the process of getting removing malicious files and etc.
26 August 2021
Unprompted review
Reply from Clario
We are always happy to help, many thanks for your feedback. Vicky.
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