I placed my order last month. The delivery date was the following week. The items did not arrive in the time specified so I left it a few days longer as it was coming to Ireland. Still no order arriv... See more
Company replied
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I placed an order on 23rd Feb received an email on 28th Feb advising goods had been sent but have never received them. I have emailed the company several times and received no reply from them, I hav... See more
Company replied
Previously used and quick delivery- no problems. This time, not received and having to chase twice and still awaiting refund.
Company replied
I bought a swimming costume for my holiday next week last Saturday. It's now the following Monday and I still haven't received it. Not happy.
Company details
Information provided by various external sources
Your one stop shop for all your lingerie and swimwear needs. We stock many popular and well known brands with one of our most sought after lines being the Freya collection. The collection consists of Freya swimwear, and Freya bra and knickers sets as well as many other individual items which can be purchased by themselves. Freya lingerie is famous because of the way it fits a woman’s body perfectly while looking amazing, and with new collections available regularly throughout the year you are sure to find the perfect Freya bra and other lingerie and swimwear items for you.
Contact info
1.1
Bad
249 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great Service
Fab quick first class service - would use again and highly recommend.
6 March 2016
Unprompted review
Great Customer Service
I placed an order and was kept informed of delivery, great service. Pleased with my bras, would thoroughly recommend .
4 March 2016
Unprompted review
Excellent quick service.
As always very quick delivery and a friendly service,I have returned goods before when I have ordered the wrong size and they couldn't have been more helpful,Give this company a try you won't be disappointed.
29 February 2016
Unprompted review
A very trust worthy web site.
2nd time I have used Clara Olivia and both times I have received brilliant service with the goods I have ordered arriving on time. On this occasion the bra required wasn't in stock I was emailed straight away and then communicated via email until stock became available again.....customer service supplied.
29 February 2016
Unprompted review
Good value for money
The items are good value and as set out in FAQ good you can return unwanted items, but should be able to return free of charge. I do feel that as bra's can differ so much in size and fit you should be able to try before you buy, and return them free of charge.
15 February 2016
Unprompted review
Great company to buy from
I find the Clara-Olivia website easy to use, with a good search and filter facility.
They have a wide choice of good quality products and most of it is "in stock" which is a refreshing change from other sites. Everything I have bought from them has been exactly as described and has arrived within a quick time, even though I live overseas.
I pay by Paypal and this works really well.
I would thoroughly recommend this company to everyone.
12 February 2016
Unprompted review
Fast delivery and great customer service
Have ordered many times because Orders arrive quickly. Great customer service
11 February 2016
Unprompted review
same good service again
My order arrived very promptly.Always satisfied with my bras and the service from Clara Olivia.
10 February 2016
Unprompted review
Great Service
I use Clara-Olivia for all my underwear needs and have bought swimwear too. Always helpful and great customer service delivered.
Thanks guys!
7 February 2016
Unprompted review
waiting- no answers
My order came very late, first one bra, then the rest of my order after 3 weeks, except one brief. I have written two emails, but no answer yet.
I am still missing the brief. : -(
31 January 2016
Unprompted review
Item hasn't arrived yet
Item hasn't arrived yet so to rate it is slightly difficult!
29 January 2016
Unprompted review
Reply from Clara Olivia
Hi Lucy
I'm sorry to hear that - I will investigate and get back to you.
Regards
Andrew at Clara-Olivia
first class service
If you want a trouble free shopping experience go no further than Clara Olivia. The site is very easy to navigate and your goods are on the way quickly and efficiently. Staff are available to help if you have a query.
28 January 2016
Unprompted review
Ivory strapless bra
Lovely feminine strapless bra, great quality, great fit. I have also bought the bra in black from Clara Olivia. Great customer service as usual. Thank you
22 January 2016
Unprompted review
I ordered 4 items and recieved only 3 of them.
26 December 2015
Unprompted review
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