A gem of a shop which locals and visitors to Stirling should not miss. The wide range of Scottish products have been carefully and lovingly selected for their quality and craftsmanship. The shop own... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good service - rang me as an item out of stock so replaced it with similar item - gave me gift box for free for inconvenience. Order processed and posted very quickly. Products came very nicely... See more
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I can highly recommend this company. My order consisted of Orkney Cheddar and Glenshiel chocolates and they were both delicious. I also couldn’t believe how quickly the order arrived, packed in a litt... See more
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What a pleasure dealing with Clan Artisan. The tea towels I purchased are beautiful and the personal phone call to let me know that one item was unavailable and offer a substitute was very much apprec... See more
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Company details
Written by the company
A new gifting experience, in our shop in Stirling or online. We take the stress out of shopping for birthdays, Christmas, Mothers Day, Fathers Day, Valentines Day, new home, new baby and any gift required. Come in to the shop and grab a cuppa while you browse and build your gift box or bag. Or shop online at our easy to use website. We source the best of Scottish Artisan products to bring you a gifting experience that you won't forget. By buying from us your are supporting many small local businesses including ours.
Contact info
56 Port Street, Stirling, FK8 2LJ, Stirling, United Kingdom
- 01786 230964
- enquiries@clanartisan.co.uk
- clanartisan.co.uk
4.9
Excellent
182 reviews
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Clan Artisan really went the extra mile…
Clan Artisan really went the extra mile to help. The recipients of both hampers I chose were delighted with their gifts. Jen ensured one particular hamper arrived in Isle of Skye on time and affordably.
20 December 2023
Reply from Clan Artisan Ltd
Thank you Carol for taking the time to leave this 5⭐️ review . It means the world to us. So glad everyone loved their gifts and glad they arrived safely .
Have a fantastic 2024 .. and hope we can help you again soon
Jen M
Beautiful gifts, terrific service!
Despite the Christmas rush, I received a call to let me know that an item I had ordered had literally just been sold, and to offer either a refund or an alternative. Items ordered arrived quickly and beautifully wrapped - and oh my, they were lovely! Highly recommended.
20 December 2023
Reply from Clan Artisan Ltd
Thank you so much for taking the time to review us . It certainly was a busy time this Christmas , but we always try our best to ensure our customers are happy .
Hope you have had a lovely Christmas and thank you again for this review .
Love Jen M
A Wee Hidden Gem!
Everytime I've visited Clan Artisan I have left with a unique gift you can't find in chainstores. The Jen's are always on hand to help find just the right thing from their lovely range of treats. They have something special for everyone! Thank you! x
19 December 2023
Reply from Clan Artisan Ltd
Thank you so much Stacie for this 5 ⭐️ review , and thank you for your continued support . It means the world to us. ..
hope you have had a lovey Christmas and your gifts were well received .
What a great company
What a great company, customer service is brilliant my email query was answered and I had made the mistake got the wrong date! Parcel was delivered on the date I had asked for. Such a great range of goods to choose from as well.
20 December 2023
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for taking the time to review us at such a busy time of year ! Xx we are always here to help :) xx
Have an amazing Christmas and thank you once again .
Jen M x
Great local produce!
14 November 2023
Gorgeous shop with beautiful gifts
Gorgeous shop with beautiful gifts, really lovely staff
10 October 2023
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this lovely review :) we so appreciate it and we hope you visit us again :)
Jen M
Great quality. Very efficient.
Fantastic. Easy online ordering. Great to deal with via email. Gifts sent out very quickly. Lovely quality gifts and produce. Recipient very pleased.
21 September 2023
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this amazing 5⭐️ review .
Thanks so much for ordering with us . We really appreciate it and hope we can help you again soon x
Jen M
Top last minute 50th birthday present
What an amazing and personalised service! Jen M dealt with my last minute order on her day off, swapped in products at my request, and delivered it in person the following day to a friend who was celebrating his 50th six miles from Stirling. All this before we had managed to overcome various technical difficulties to make payment - such trust. Lovely products too. I can't recommend enough.
1 September 2023
Reply from Clan Artisan Ltd
Wow ! Thank you so so much Frances for taking the time for this amazing 5⭐️ review . It’s really appreciated . At Clan Artisan we love to help our customers and will always try and offer the best service that we possibly can . It was such a pleasure sorting your box and I think your friend was the happiest and most lovely person we have ever delivered to . It reallly made my day hand delivering it to him . I wish you could have seen his smile 💕 . Once again thank you for this review and hope we can help you again soon
Jen M
…A treasure trove!
Friendly helpful staff who help me find what I wanted.
Excellent range of goods
13 August 2023
Reply from Clan Artisan Ltd
Thank you so much Wilma for taking the time to leave this amazing 5⭐️ review ! It means the world to us ! We hope we can help you find exactly what you are again xxx
Have an amazing day ! And thanks again
Jen M x
This company went over and above so…
This company went over and above so quickly to get my item posted to northern ireland when my address wasnt being accepted on their website. My stencil arrived very quickly and was very impressed with it and will sure purchase from them again
21 July 2023
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this fantastic review :) so glad it arrived safe and well ! X just let us know directly if there is anything else we can help with in future . Thanks again . X
Fantastic customer service
Fantastic customer service, gorgeous gifts you can't find elsewhere, couldn't ask for more!
21 June 2023
Reply from Clan Artisan Ltd
Thank you greatly for taking the time to leave this amazing review . We really appreciate it ! Xxx
Excellent service
Excellent service! I sent a hamper to my Dad and he absolutely loved it.
6 July 2023
Reply from Clan Artisan Ltd
Thank you so much Carolyn for taking the time to leave us this amazing review . We are so glad he loved his gift you created on our box box builder app . We love putting these together :) Hope we can help you again soon . Have an amazing day !
Reply from Clan Artisan Ltd
Thank you Jenny for taking the time to leave this ⭐️ review . It means so much to a small business like ours and all the way from Australia .. 🇦🇺 hope the recipients loved their gifts . Thanks Jen M x
Amazing every time
25 June 2023
Reply from Clan Artisan Ltd
Thank you so much for this ⭐️⭐️⭐️⭐️⭐️ review ! We so appreciate it xx
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave us this 5⭐️ review . This means the 🌍 to us . We hope we can work with you again soon . Thanks once again for your order and for this review x Jen T
Reply from Clan Artisan Ltd
Thank you so much for your 5 star review Karen, we really appreciate it. We are glad your client loved their hamper. The Jen's x
Great products, amazing service
What a gem of a place! Visited the shop for the first time and found a lovely space with some absolutely gorgeous products. I was delighted to take home a stunning, hand-crafted glass rainbow from Orkney and a beautiful ceramic spoon rest with a celtic design. Amazing, friendly service too. Looking forward to visiting again and checking out some online offerings.
5 May 2023
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for taking the time to write this amazing 5 ⭐️ review . We really appreciate it so much . And also a wee reminder that we need to order more rainbows as that’s them all sold out ! X We hope to help you again soon :)
Great products delivered quickly
I really liked the range of products available, putting together a box for a birthday gift. Then was really impressed they arrived so quickly.
I will be back to buy more, I am sure!
1 May 2023
Reply from Clan Artisan Ltd
Thank you for taking the time to leave us a 5 star review Tim, we really appreciate it. We are delighted you liked our range of products and speedy delivery. We look forward to seeing you again soon. The Jen's x
Lovely gift.
If you're looking for a great selection of Scottish goods from independent suppliers, look no further than this amazing shop! The people who work there are incredibly friendly and knowledgeable, and they go out of their way to make sure you find exactly what you're looking for. Plus, they even offer free coffee to customers! Whether you're looking for a unique gift or just want to treat yourself to something special, this shop is definitely worth a visit. You won't be disappointed!
30 April 2023
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave us this amazing 5⭐️ review Shelley . We just love our wee shop and our fantastic customers ! We look forward to seeing you again soon :) xx
Thanks so much again
The Jens
Personalised Gift Hampers
I regularly buy gifts for special presents from Clan Artisan -I love the range of genuine Scottish treats, made by small independent businesses, and really enjoy putting together hamper selections in their beautiful gift boxes, which are fabulously sturdy to survive a postal journey, and gorgeous enough to keep and repurpose as pretty and useful storage. Outstanding service Clan Artisan.
2 May 2023
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for taking the time to write this amazing review and also for your continued support . We are so glad you love our range of products .. and we have so much more coming soon ! Scotland has so many hidden wee gems out there .. and we love that we can do our little bit to support these fantastic businesses with your continued support :)
Thank you again
The Jens
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