Clairamor Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and clear, kind, and prompt communication. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially during the design and customization process. Reviewers are particularly impressed with the quality of the products, describing the rings as stunning, gorgeous, and even better than imagined, with impeccable craftsmanship and luxurious materials. However, some people mentioned that service and communication with managers could be better, and a few felt there was minimal assistance.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight with the final result,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, responsiveness,... See more

Quality

Customers consistently note positive experiences with quality, praising the incredible rings and luxury... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as wonderful, easy, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the incredible, impeccable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone on the team has been fantastic from beginning to end. It feels so refreshing to know I'm emailing real people who care about what they do and the jewelry they're making. All around great expe... See more

Rated 5 out of 5 stars

No reason to go anywhere else. From communication, artistry, price, and quality, Clairamor is in a league of thier own. Cameroon was super helpful and worked with me to lock in the perfect ring. From... See more

Rated 5 out of 5 stars

I couldn’t be happier with Clairamor. At first, I was hesitant to buy from an online-only jeweler I hadn’t heard of, but working with their team quickly put me at ease. They were responsive, even got... See more

Rated 5 out of 5 stars

After months & months of searching for a trusted jeweler. I came across Clairamor! Cameron & his team have went above & beyond with this whole process. I asked a significant amount of questions to eas... See more


Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer

Written by the company

We're passionate about sustainable, ethical, and high-quality jewelry. Our collection features stunning engagement rings, wedding bands, and other jewelry pieces crafted with lab-grown diamonds and recycled metals. We believe that jewelry should be beautiful and have a positive impact on the world. That's why we're committed to using only sustainable and ethical materials. Join us on our mission to create a more responsible jewelry industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I worked with Jenny and Abby to create…

I worked with Jenny and Abby to create my stunning engagement ring and they made the process so easy. I was skeptical with working with an online retailer but truly, this company is the real deal and the customer service is incredible. Jenny accommodated my multiple alterations to the design and I was really impressed with how quickly they got back to me and how thorough they were with any questions I had. And when I say quick, they responded to my emails as if we were texting, which made it so easy to make alterations. They really made me feel at ease with the whole process. I cannot rave about this company enough. They are truly in this industry to give people their dream rings at a reasonable cost, much cheaper than anything you can get in stores, and they are fully transparent with their process. They even offered a complimentary gift in exchange for being tagged on Instagram, which I have never heard of any other company doing, considering I am not an influencer. I will be spreading word of their exceptional business to anyone in the market for a custom engagement ring because they are the best!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Ring & Experience!

It was such a pleasure working with the Clairmor team and best of all, they created an incredible engagement ring that now shines on my fiancée’s finger.

Jenny Wilson, their COO, was incredibly patient with all my questions and made the whole experience feel really personal. Since this is a once in a lifetime purchase, I’m so grateful she guided me through every step, gave honest feedback, and helped me design the perfect ring.

The quality of my custom ring is absolutely top notch. Even without a showroom to visit, I trusted the process. After multiple reviews and a digital rendering, I was honestly blown away when the ring arrived.

As for value, Clairmor’s quote was significantly lower than many other lab jewelers in San Francisco and the overall experience was warmer and more welcoming.

It was a no brainer and I’m beyond happy everything worked out. If you’re reading this, I highly recommend moving forward with Clairmor for your engagement ring. You won’t regret it.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

I love how prompt they are.

I love how prompt they are.. this is my second time buying with them and their customer service as expected is first class. Abby was on top of everything from communication to feedback. And I loved the end product that they sent me.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely happy with my ring. Couldn’t have been better.

I loved how easy it was to look at the diamonds and rings with the websites ability to allow you to either look at each individually or look at them as you scroll through the results. I loved how you could literally set up the ring by choosing the diamond and band and have an idea of what it will look like. The process was quick and simple and they got to work immediately. I had my ring in about 2 weeks with a next day shipping once the ring was crafted. 10/10 experience. Hopefully don’t need to buy another engagement ring in the future but if I did, I’m getting it from you guys again lol

19 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Product & Customer Experience

Very smooth and fast process. Everyone at Clairamor was very professional, patient, and resourceful. The ring came out beautifully, just I had imagined it. I am beyond satisfied with my experience with Clairamor and would highly recommend them. The product and customer experience were both 10/10.

19 September 2025
Rated 5 out of 5 stars

Custom Engagement Ring

The team was great, I was able to have the custom ring i wanted designed and made up by the team quickly and accurately, they added some additional details for no cost and respond quickly to all request. Will be coming here and recommending for all, thank you.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Affordable and Unique Engagement Ring Dream!!!

I could not recommend Clairamor enough! Cameron was able to create our custom dream ring for far less than what local jewelers were quoting us, all while making the entire process fun and exciting! He even gave is a 3D model of our ring before purchasing, making as many changes as we needed to for our perfect ring. The ring was then shipped overnight to ensure it would be in our hands the quickest and safest way. Throughout the process, the entire team at Clairamor was incredible! I would highly recommend this brand for your dream engagement ring!!!!

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Engagement Ring Set

I first discovered Clairamor on TikTok and instantly fell in love with their antique-style rings. Cameron made my dream ring come true by taking the styles I had seen on their videos and customizing them exactly to what I wanted. I was able to buy a set of beautiful rings within our budget. Before finalizing, Cameron sent me a 3D design, which let me make changes so everything was perfect. The rings are even more stunning in person, and I’m absolutely thrilled with the results!
The entire team at Clairamor was extremely helpful and responsive at every step of the process. Thank you Cameron, Lindsey, Jenny, and Abby for making the whole experience seamless!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Top notch Jeweler

I had an amazing experience purchasing my engagement ring from this company. They not only made an exciting but stressful and somewhat difficult purchase convenient and easy, but also very comforting and assuring.
The ring looks stunning as promised.
One of the best parts of this transaction was the communication. All of my questions were responded to promptly and were very informative.

A+ with Clairamor and would absolutely recommend to friends and family.

Jeff

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Great process!

Great process! Cam and Abby were great and made it a smooth and fun process! Super thankful for how easy and quick they made it all!

11 September 2025
Rated 5 out of 5 stars

HIGHLY Recommend

The team at Clairamor made the engagement ring buying experience -- which I was expecting to be difficult/stressful -- EXTREMELY easy. Jenny quickly worked to understand what we wanted and got us a model within just 1-2 days! When we had small changes we wanted she was always available and knew exactly what we needed. Once I was ready to purchase the ring, I was worried about online scams, but the Clairamor team made me feel secure/safe the whole way. The ring arrived in around a week and was even better than what we hoped for! They provide documentation of the diamond as well as an appraisal, so you can feel confident in your purchase. I would highly recommend Clairamor for anyone looking for a beautiful custom ring at a reasonable price.

4 September 2025
Rated 5 out of 5 stars

Honestly 100/10 company

Honestly 100/10 company. Jenny was an amazing support throughout the whole process and showed nothing short of understanding and patience. I started my engagement ring design back in February for a September Proposal because I did not know how long it would take, and after months of discussion, we ended on a ring that absolutely annihilated my expectations and blew me away. Would highly, highly recommend Clairamor group for any jewelry you may need.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Personability and Authenticity

They helped us until our delivery finally arrived in Canada. Help us through every step and made sure delivery was safe and efficient. The quality of the ring.. don't get me started!! Non stop compliments.

5 September 2025
Rated 5 out of 5 stars

Exceptional from start to finish

I could not have asked for or expected a better experience for shopping for the single most important item I have ever purchased. This team is top notch. From the first email before design had begun, till the slight resizing bc I was a little off. Cameron and his entire team were extremely responsive and helpful in all communication. The engagement ring we crafted is exactly what I was looking for and absolutely stunning, not to mention a great price. It is unique and timeless. We are already thinking about wedding bands and of course will be doing that with Clairamor as well. I could not be happier with this experience. Thank you for helping make our special day so wonderful.
Luke

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I was a little hesitant initially about buying a ring online. I had a question about adding a feature to one of the ring styles they already had and instead of charging me a custom fee, they just waived it. Communication was great in the design process and updates on shipping and timing of completion. The ring looks amazing and I couldn’t be happier.

4 September 2025

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