The service was good. It had some issues. Some parts of the service took a bit longer than I thought they would. However the people, in charge made sure I knew what was going on. They told me what I n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i used their help when my claim got confusing. they explain things in simple steps and didnt make it complicated. communication was decent, not too fast but clear enough. i feel better after getting t... See more
good experience overall, not perfect but helpful enough. i had many doubts about my claim and they take time to explain everything. sometimes communication little slow but guidance was clear. i apprec... See more
at first i was not sure if they can really help but after talking with them I feel better. they explain claim process in easy language and guide me what to do next. sometime replies take bit longer bu... See more
The guidance I received from Claims…
The guidance I received from Claims Navigators made the process easier to handle. They were patient and clear when answering my questions.
contact when i was confused about my…
contact when i was confused about my process. they explain steps in simple way so I understand better. Sometimes reply take little time but information they give was helpful.
my experience with claims navigatiors…
my experience with claims navigatiors was okay. Team try to guide me about claim details and documents. some parts of process still confusing for me but they answer questions when I ask.
Service decent but can improve communication speed.
My experience with Claims Navigators…
My experience with Claims Navigators was average. They give information regarding claim process and what was required. There was help but slow in replying. Nevertheless, they still attempt to show the way.
they allowed me to have a better…
they allowed me to have a better understanding of the clains process with the assistance of the team. they described every process and eased the situation. i also liked the way they guided and sipported me in the process.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








