Claims1 logo
Visit website

Claims1 Reviews 

448
•
TrustScore 4.5 out of 5

4.4

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 445 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire process of filling out digital forms is exceptionally quick, completely straightforward, and very easy to complete without encountering any complications. People deeply appreciate the direct and user-friendly approach provided by the platform when submitting a new claim. Some reviewers were not happy with receiving unexpected and unsolicited letters addressed to family members who never owned a vehicle or lived at their home. Consumers additionally noted receiving disturbing mail for deceased relatives, indicating a clear lack of proper checks before dispatching correspondence globally.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the platform very... See more

Claim

People report ambiguous experiences with claim submission, noting that the process is very quick, easy, and... See more

Website

Reviewers express appreciation for the website, highlighting that it is very easy to navigate and simple to... See more

Service

Consumers find service to be ambiguous, with highly mixed reactions from reviewers. Many customers report... See more

Customer communications

Clients share profound dissatisfaction regarding contact methods and unsolicited communications. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Logging in details was easy. You don't need all details to complete form. Now lets see what happens next

Rated 5 out of 5 stars

I think I have remembered all my cars since 2007. I think ... Anyway, the process is very straightforward and does not require many details. I did the claim without moving from the sofa!

Company details

Written by the company

At Claims1, we’re a UK-based claims management company dedicated to helping you recover compensation for financial mis-selling, especially on car and motor finance agreements. Our mission is simple: to put things right for customers who were unfairly charged. We take the stress out of the claims process by keeping it simple, transparent and hassle free. With years of experience, proven processes and a customer-first approach, we’re here to help you get back the money you may be owed while we handle the hard work on your behalf.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(448)

447 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look