Claddingworld Reviews 

135
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. People consistently describe the exceptionally fast delivery service, wonderful communication throughout the process, and friendly staff who are always ready to assist with any project needs. Buyers are particularly impressed by the top-quality materials and stunning products that offer great overall value and transform spaces effortlessly. Some people were dissatisfied with occasional delivery complications, noting that a few parcels unfortunately arrived damaged or required more secure packaging. Consumers also mentioned minor drawbacks such as fragile edges on certain thinner sheets or the need to thoroughly inspect goods before installation.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and items arriving in excellent... See more

Product

Customers had positive experiences with product, noting that the panels look fantastic, are easy to fix up,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the products look really good, are... See more

Staff

People report positive experiences with staff, frequently highlighting helpful service and mentioning that a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my second purchase from cladding world. Excellent service, really fast dispatch. Quality products at a really good price. I would highly recommend them to anybody who is looking to transfo... See more

Company replied

Rated 5 out of 5 stars

I paid £150 for the concrete 5mm cladding panels to do a quick makeover. If it was a permanent long term I would have gone 8mm or 10mm. Be gentle with the 5mm as the edges are a bit brittle. Exce... See more

Company replied

Rated 5 out of 5 stars

I purchased loads of wallboards and trims, free delivery was great, delivery was fast, however I didnt order enough trims and had to reorder and got charged delivery £19.99 which I think was very expe... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer service, went above and beyond to help, wall panel product is 22mm thick veneered on all sides with top quality sound proof backing, so easy to fit and looks fantastic, thanks gu... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. also in
  3. Bathroom Supply Store

Written by the company

Cladding World provide high quality bathroom cladding panels and trims for either delivery or collection. Our high quality cladding panels offer great value for a wide range of decorative panelling applications. Our friendly team are available on the phone or via email to answer your questions. We also have a range of Premier acoustic panels. Fast, nationwide delivery. DIY or trade, we can supply your panels and trims to transform your room.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

135 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(135)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve had cladding from cladding world…

I’ve had cladding from cladding world before and I’ve only ever found them efficient and value for money I had a short fall this time and they responded immediately and rectified the problem very professional and helpful and good value for money

3 August 2026
Rated 1 out of 5 stars

Nothing received

Nothing received, no response to both emails, PayPal case started, charge back and court following if needed

27 July 2026
Claddingworld logo

Reply from Claddingworld

Sorry to hear this, I've just checked our emails and have found an email from you in our junk folder, I'll reply to this now for you. Apologies again.

Rated 1 out of 5 stars

All of the panels was damaged I managed…

All of the panels was damaged I managed to use them but packing needs to be better or use a different delivery service

14 April 2026
Claddingworld logo

Reply from Claddingworld

Hi,

Sorry to hear this! Could you email me with some pictures so I can look into this for you?

support@clad-x.co.uk

Rated 1 out of 5 stars

Whole experience diabolical

Ordering was ridiculous. Added items to my basket. Paid When I checked my order only one item instead of 3 gone through. Not open on Saturdays to rectify problems. Emails bounce. Phone lines not open until 9am despite message on call tree saying 08:30.
Order problem confirmed as being "because we only had one in stock". Why did it not say so and refuse the order then instead of processing just one! Caused big delays in ordering different product.
Then, dispatched and no viable tracking. Staff informed me that has been loaded onto van on Tuesday morning. Tracking didn't update. Advised Wednesday pm that my order has been damaged and won't be arriving therefore waited in for no reason for two days. Also having to pay a plumber day rate for no reason. Offered to resend but no effort made to get them to me quickly. Cancelled order had to chase refund!
Absolutely diabolical!
Eventually ordered with "Walls and Floors" who dispatched same day (Wednesday) and delivered next morning 9am. Awesome.
Cladding world not fit for purpose.

22 April 2026
Unprompted review
Claddingworld logo

Reply from Claddingworld

Hi Mish,

Apologies again for the issues with your order, but glad we were able to address it quickly on the Monday so there was no delay in dispatch.

Sorry we are closed at the weekend and sorry you couldn't get the tracking to work, when I checked this for you it was working.

Unfortunately the courier damaged your items in transit, as soon as we were aware we contacted you and offered full replacements.
You wanted a refund so we issued you a full refund immediately, apologies it takes the banks a couple of days to fully process them.

Rated 5 out of 5 stars

Second package arrived safely well…

Second package arrived safely well wrapped, great customer service

14 April 2026
Claddingworld logo

Reply from Claddingworld

Apologies again for the damage in transit, Glad we were able to sort replacements for you.

Rated 5 out of 5 stars

Very responsive company

Very responsive company. One parcel of two delivered was damaged and although we had to fill in quite a detailed document they quickly confirmed back that the items would be replaced - these were then sent out the following day. Great!

30 March 2026
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Reply from Claddingworld

Hi Chris,

Apologies again for the damage in transit, Glad we were able to sort replacements for you.

Rated 5 out of 5 stars

Delivery and packaging was very good…

Delivery and packaging was very good but with an exception of 2 damaged tongues. However, they will be lost in the cuts so not a problem for me. The quality and look of these 6 panels is excellent and would definitely recommend claddingworld every time.

25 March 2026
Claddingworld logo

Reply from Claddingworld

Thank you for the review. Sorry to hear you had some damage in transit, glad you were still able to complete your project!

Rated 5 out of 5 stars

I purchased loads of wallboards and…

I purchased loads of wallboards and trims, free delivery was great, delivery was fast, however I didnt order enough trims and had to reorder and got charged delivery £19.99 which I think was very expensive, job done, my next job I will make sure I order enough all at once

20 March 2026
Claddingworld logo

Reply from Claddingworld

Hi James,

Apologies we've had to change our delivery charges due to increases from the couriers, thank you for the review.

Rated 5 out of 5 stars

Upvc bathroom panels

Fantastic service. Called for advice before ordering. Very helpful nothing to much trouble. Delivery was the very next day.Panels look fantastic great value for money.

9 March 2026
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Reply from Claddingworld

Thank you for the kind review!

Rated 1 out of 5 stars

Could see joins

Could see joins

2 March 2026
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Reply from Claddingworld

Hi Wayne,

Sorry you were unhappy with your design, as explained in our emails we have a range of designs and with some of these you can see the panel joins, we try our best to show this in the pictures on the website.

Rated 5 out of 5 stars

Ash wood wall panels

Ordered over the phone with Matt who was very helpful. We have now fitted the first wall of panels and they look really good. Fast delivery, alls well

25 February 2026
Claddingworld logo

Reply from Claddingworld

Thank you for the kind review!

Rated 5 out of 5 stars

Good quality, good price

Delivered fast, product exactly as described and good quality. Good price, nothing to dislike.

24 February 2026
Claddingworld logo

Reply from Claddingworld

Thank you for the kind review!

Rated 5 out of 5 stars

Matt was friendly & very helpful

Matt was friendly & very helpful, when I told him about our Bunningham Palace project.
Great communication throughout & all 31 panels delivered in excellent condition by a fantastic courier.
I cannot rate the service enough & look forward to sharing the finished project with them 🐰

24 February 2026
Claddingworld logo

Reply from Claddingworld

Hi Joanne,

The pictures on your Facebook page look great! Glad we were able to help, thank you for the review.

Rated 5 out of 5 stars

Cladding World

Great service and good quality parts to be fair , fast delivery and very well packed so arrived perfect.

4 February 2026
Claddingworld logo

Reply from Claddingworld

Hi Mark,

Thank you for the kind review!

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