It's the best company I've dealt with; they won't let you down, and their employees are professional and helpful.
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See what reviewers are saying
It was a super smooth experience since the beginning. I normally rent a car thru major brands and tbh was a bit worried initially. Def a price performance champ. Also very friendly and caring staff, n... See more
Company replied
Fortunately, we used CIZGI instead of enterprise by mistake and I think we made the best mistake… Car rental process was easier than we expected, payment was one and only one.. not thousands of doll... See more
Company replied
Pls refer to my review on 29 July, 24. I gave Cizgi 5 Stars. As usual, I recently asked call centre by EMAIL to book me 2 cars for 30 days each wef 6 September. The call centre declined my request sta... See more
Company replied
Company details
Written by the company
Founded in 1991 with a small city office in Antalya, Cizgi Rent a Car owes its success story and extraordinary effort and effort to this small city office, just like every major brand. Today, in Turkey, in 20 different locations, the Cizgi one of Turkey's leading car rental brands with a staff of over 200 Rent a Car, service network, personnel infrastructure continues tools diversity and the way increasing their connections abroad. With its technological investments, financial discipline, personnel investments and the power based on self-sufficiency, Cizgi rent a car is located in İzmir, Antalya, istanbul, Ankara, Kayseri, Hatay, Konya, Gaziantep, airports; Bursa, Trabzon, Adana and Samsun city offices 24 hours a day, 7 days a week, the best vehicles at affordable prices continue to adhere to the adventure. We are always at your side for your valuable guests, business trips and short / long-term vehicle needs with 100% Customer Satisfaction Policy, 100% Personnel Investment goal.
Contact info
07112, 07112, Antalya, Turkey
- +90 850 433 11 83
- info@cizgirentacar.com.tr
- cizgirentacar.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 52% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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10/10 experience for over 3 years
Cizgi Rent a Car has always been our go-to car rental place in Turkiye especially when we are in Antalya and Alișan and their whole team at the Antalya airport has always been so great that I don't understand the negative reviews listed here as they should be 5 stars overall. They're always taking care of our needs and requests and have continue to provide excellent service for over the last 3 years that we've been visiting Antalya back and forth. Cizgi Rent A Car is so great that we'll continue to remain loyal to this company and rent solely with them whenever we need a car rental in Antalya and Turkiye as a whole.
2 March 2026
Unprompted review
Reply from Cizgi Rent a Car
Hello Dear Cornelio,
Thank you for choosing us and for your valuable feedback and kind comments about our company.
We are always happy to provide you with the best service.
Price oneself out of the market
I rented a car at Istanbul Airport, and there was an accident in the middle. I also called the police. When I returned the car, the customer service said that if there was no police report, I would have to pay a huge amount of money (over 1000 euros) for repairs. In fact, it was only a side scratch. Otherwise, they would not let me leave, so I paid them in advance to catch my flight. Later, I contacted the police who handled the accident. The police said they had already sent the report to the car rental company, but the customer service said they had not received it and would not reply to me or return my money until they saw the report.Because of the existence of such companies, I will never want to come to Türkiye again.
11 February 2026
Unprompted review
Reply from Cizgi Rent a Car
Dear Qiu,
Our company provides 24/7 call center and technical support services to ensure our customers receive safe and trouble-free service throughout the rental process. In case of any damage or malfunction, our professional team will provide support as soon as possible. The scope and processes of technical support services vary depending on the nature of the malfunction and damage, and detailed information regarding company and customer responsibilities can also be found in our rental agreement and on our website.
As stated on our website and in our rental agreement:
For the lessee to benefit from comprehensive insurance, all damage costs will be covered by insurance if the lessee obtains the necessary documents (e.g., detailed accident report, alcohol report, witness names and addresses) from the nearest authorized authority (traffic police or police station if within the city, gendarmerie if outside the city) and delivers them to the lessee through official channels within 48 hours at the latest. In cases not covered by insurance, our Additional Protection Packages will be activated.
As a result of a detailed investigation, it has been determined that the necessary traffic report and documents regarding the damage that occurred during your use have not been reflected in the system through official channels. Therefore, the incident is outside the scope of insurance coverage, and the remaining damage cost has been deducted from your existing additional protection package (Super Mini Damage Protection Package).
We would like to reiterate that reimbursement will be made after the relevant damage report and documents are uploaded to the official system.
Exceeded expectations
Wonderful experience with this company! We originally rented our midsize hybrid vehicle in Antalya and then dropped it off in Istanbul. It drove like an absolute dream and there were no issues whatsoever during our 3 week rental. The Cizgi employees at both locations were fantastic. We especially enjoyed the drop off at IST. The gentleman checked the mileage, quickly inspected the car and then sent us on our way. It took about two minutes in total. Now that is efficient!!!
Cizgi charges a bit more than their competitors, but their quality inventory of vehicles and excellent customer service more than makes up for it. Incredible value for the money!
I would honestly give these folks 10 stars if I could. Thank you so much Cizgi rental team!!!
14 January 2026
Unprompted review
Reply from Cizgi Rent a Car
Hello Dear Jon,
Thank you for choosing us and for your valuable feedback about our company. We are always happy to provide you with the best service.
Ali bilir is good guy and help us well…
Ali bilir is good guy and help us well to deal with the scratch problem. The rent expedient is also good including the price.
5 February 2026
Unprompted review
Reply from Cizgi Rent a Car
Hello Dear Yancey,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best service
Worst experience Cizgi
Worst experience! Rented a car for 07:00 no one is there. When i call them, i get angry people who say there will be people there in a bit . No time said. They just say they will come or maybe couple hours later
14 January 2026
Unprompted review
Reply from Cizgi Rent a Car
Hello
We were unable to find a record under your name in our system.
We kindly request that you call us at +90 850 440 01 82 or send your reservation or contact information to musteri.iliskileri@cizgirentacar.com.tr.
good man help us Mr Ali bilir
7 January 2026
Unprompted review
Reply from Cizgi Rent a Car
Hello Mr. Saeed,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
We recoeved excellent service from Ali…
We recoeved excellent service from Ali bilir when recoeclvong the car. We gotna brand new car with no issues. Procedures were quite easy and wuick. Thanks to all the personnel in cizgi!
6 January 2026
Unprompted review
Reply from Cizgi Rent a Car
Hello,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
Ali bilir 👍🏻thank you
3 January 2026
Unprompted review
Reply from Cizgi Rent a Car
Hello Mr. Alsaddah,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
thank you ali bilir for evrything nice…
thank you ali bilir for evrything nice car
3 January 2026
Unprompted review
Reply from Cizgi Rent a Car
Hello Dear Zang,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
Good car from Cizgi
Great experience using car rental from Cizgi, the checkout is very fast. Ali help us to complete our trip in a safe way. Kudos for all the team.
29 December 2025
Unprompted review
Reply from Cizgi Rent a Car
Hello Mr. Simbolon,
Thank you for your valuable feedback and nice comment about our company and our employees who prioritize customer satisfaction.
We are always happy to provide you with the best service.
ALI BILIR THAN YOU NICE CAR THANK YOU…
ALI BILIR THAN YOU NICE CAR THANK YOU CIZGI
24 December 2025
Unprompted review
Reply from Cizgi Rent a Car
Hello Mr.Salim,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
The Personal is very kind and friendly…
The Personal is very kind and friendly and the procedure was also very easy. Overall i ll recoment cizgi rent a car, i had a good experience with it. Also i want to thank Emirhan Akgül for his kindness and helpfullness.
16 December 2025
Unprompted review
Reply from Cizgi Rent a Car
Hello Mr. Karslı,
Thank you for your valuable feedback and nice comment about our company and our employees who prioritize customer satisfaction.
We are always happy to provide you with the best service.
It was a very perfect service and it…
It was a very perfect service and it satisfied us very much. I highly recommend Cizgi for car rental. Thank you very much
14 December 2025
Unprompted review
Reply from Cizgi Rent a Car
Hello Mr. Kara,
Thank you for your valuable feedback and nice comment. We are always happy to provide you with the best service.
Ali bilir nice man and he take the car…
Ali bilir nice man and he take the car with no problem and we ae happy to rent for another time
Thank you all
13 December 2025
Unprompted review
Reply from Cizgi Rent a Car
Hello Dear Alhamdan,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
Good service
Good service
Thay give me new car
Friendly staff specially mr.Ali bilir
12 December 2025
Unprompted review
Reply from Cizgi Rent a Car
Hello Mr. Alghamdi,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
I take a car and they are nice people…
I take a car and they are nice people and Mr.Ali Bilir he is helpful.
10 December 2025
Unprompted review
Reply from Cizgi Rent a Car
Hello Dear Aldera,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
Good car and good company
It is very good experience and the person who wait for me Ali Bilir is very helpful
6 December 2025
Unprompted review
Reply from Cizgi Rent a Car
Hello Mr. Diab,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
The best car rental in turkey
The best car rental in turkey.
Unbeatable prices, service and performance.
Always happy to rent from here.
Ali bilir e teşekkür ederim
6 December 2025
Unprompted review
Reply from Cizgi Rent a Car
Hello,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
Great service
Great service, clean and good cars. Thanks for Mr. Ali bilir
5 December 2025
Unprompted review
Reply from Cizgi Rent a Car
Hello Dear Kazantsev,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
The procedure was easy
The procedure was easy, so was the service.Ali Bilir ve Mehmet Şahin were very nice and professionel.
30 November 2025
Unprompted review
Reply from Cizgi Rent a Car
Hello Dear Sam,
Thank you for choosing us and for your valuable feedback about our staff.
We are always happy to provide you with the best servic
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