Citywide Home Mortgage Reviews 

3,583
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Brad did a wonderful job during the entire loan process. He was great with staying in contact with me and answered questions in a timely manner. He was kind and professional.

Rated 5 out of 5 stars

Dave and I are very appreciative of the hard work, Brad Wurtz and his office put into making this happen for us. I know our case was a little unique and not easy on their end. However it was evident... See more

Rated 5 out of 5 stars

Brad, we cannot thank you enough for making this process as smooth as possible. You answered every question we had, were available and responsive during evening hours, and just made us feel like a... See more

Rated 5 out of 5 stars

I worked with Brad Wurtz and he was amazing! He got everything done super quick, was extremely helpful! Had the best attitude when communicating through email or phone call. Brad overall is an amazin... See more

Company details

  1. Mortgage Lender

Written by the company

At Citywide Home Mortgage, we’ve been paving the way in the mortgage industry since our founding in 1998. With over two decades of experience, we’ve honed our craft and perfected our approach to delivering exceptional service and innovative solutions to our clients. From our humble beginnings to our current status as a leading mortgage lender, our journey has been guided by a steadfast commitment to integrity, professionalism, and client satisfaction.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,583)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

No problems, only solutions!

Brett and his team were truly fantastic. They were recommended to us by Kevin Richter of Richter Real Estate Group, and they did not disappoint. They came in after another 2 lenders had taken all our info and failed to issue preapproval letters because covid has made self employment income really hard to work with, even when that income has been consistent for years. Brett issued us a conditional preapproval letter to make a same day offer on a property. When that offer was accepted, he and Courtney Koncar worked diligently to get that loan approved. There were a LOT of hoops to jump through, and they shared our "no problems, only solutions!" mentality, which is a rare and valuable asset in this business. We couldn't be happier with the services they provided, and will recommend them heartily to anyone buying in a state they're licensed in.

27 November 2020
Unprompted review
Rated 5 out of 5 stars

Couldn’t be happier with our experience

Citywide was great to work with and really took care of us and our needs. I can not say enough how happy we were that we used them for our home loan. Jamie is the absolute best and was on top of everything for us. She secured a great rate for our loan and answered every question we had with a smile. I would recommend them to anyone looking for a great home buying experience.

27 November 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience

Gavin was terrific. He's a great communicator and he, along with the user-friendly software Citywide uses, made the process easy. No surprises and we closed on time. We would definitely use Citywide again.

17 November 2020
Unprompted review
Rated 5 out of 5 stars

Working with Quinn was an amazing…

Working with Quinn was an amazing experience.
He took the time to explain the process, find us the best rate and saw us through every step until closing.
He always has a genuine, positive and cheerful disposition and makes you the top priority when he's helping you.
I will definitely recommend Quinn to others and use him again in future ventures.

13 November 2020
Unprompted review
Rated 5 out of 5 stars

Impressive Service

Gavin and his team were incredible throughout the whole process. Even when a couple of bumps came up, they knew just what to do and explained the process clearly. This was our second time working with Gavin and I highly recommend them.

27 October 2020
Unprompted review
Rated 5 out of 5 stars

Reagan and the Citywide team were…

Reagan and the Citywide team were amazing to work with. When I had issues with my Title they continued to work tirelessly to help me resolve it and keep me updated on the progress. When that issue lasted longer then my lock on the interest rate, Reagan worked to extend that lock to buy me some more time to finalize the loan. Thanks to him and his team I got a great interest rate and had a great experience working with them.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Lupe was so helpful with our loan…

Lupe was so helpful with our loan process.She kept us updated daily and made sure all the processing went smoothly. Lupe was very knowledgeable, and provided excellent service. She is an outstanding asset to your company.

11 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Citywide refi

Excellent experience with Citywide on our refi. The quick estimates showed the potential savings and when we decided to proceed the documentation process was very automated which made it quick and easy. In the end, the closing costs were less than originally estimated - a welcome surprise!

7 October 2020
Unprompted review
Rated 5 out of 5 stars

Great Service!

This is the second time I have used Citywide Home Loans. They are so helpful, respond quickly to any questions, and keep the process going in a timely manner. I especially like their new loan tracker so you can see at a glance where you are in the process.

6 October 2020
Unprompted review
Rated 5 out of 5 stars

Citywide Home Loans and Quinn Richins…

Citywide Home Loans and Quinn Richins were amazing. He did everything exactly as promised and he was very fast and efficient. Quinn Richins also gave me a lower interest rate than I could find with any other lender.

4 October 2020
Unprompted review

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