CitySprint - Nottingham Reviews 

1,619
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

Had a few deliveries by city sprint and have always found the service outstanding. The delivery today was by NG77. As always he was polite, punctual and very helpful. He put the delivery where I req... See more

Company replied

Rated 5 out of 5 stars

The team (NH20) that delivered to us today were outstanding!!! Truly went above and beyond!!! Not only were they polite, friendly and professional- they assisted with a problem that another delivery c... See more

Company replied

Rated 5 out of 5 stars

City sprint driver was excellent polite willing to help and delivered my items from wickes to the door and placed them in the porch didnt need to ask him, the items of which was in perfect condition w... See more

Company replied

Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,619)

2,798 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience

Ref : Nh20
Friendly guys. Asked where I wanted items left. Good experience. Thanks.

5 May 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that our team provided a friendly and helpful experience and that you were satisfied with our service. Thank you for your feedback.

Rated 5 out of 5 stars

Couldn't fault the deliver people …

Couldn't fault the deliver people very well mannered n very helpful

5 May 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that our delivery team was well-mannered and helpful. We appreciate you taking the time to leave us this positive feedback!

Rated 5 out of 5 stars

Great Delivery Experience

My delivery was delivered during the window i requested. I had text notifications related to my order and could track the van online. When it arrived the two men unloaded the delivery into my garage as requested. No issues. No worries. No problems.

5 May 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that your delivery arrived within the timeframe you requested and that you found the text notifications and online tracking helpful. It's great to know the delivery was unloaded into your garage without any issues. Thank you!

Rated 5 out of 5 stars

Tracked delivery

Tracked delivery, great service from the 2 guys. Delivery as expected and left where requested.

5 May 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that you received tracked delivery and great service! We appreciate your positive feedback regarding the delivery and placement.

Rated 5 out of 5 stars

The driver NG26 i have regularly he's…

The driver NG26 i have regularly he's the most kindest, helpful and polite person i think I've ever had
He goes out his way without asking he definitely needs recognition for his work

4 May 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you regularly have such a positive experience with our driver! It's great to know their kindness, helpfulness, and politeness stood out. We appreciate your positive feedback.

Rated 5 out of 5 stars

Spot on driver.

Spot on driver.

2 May 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to feedback positively about one of our drivers.

Rated 5 out of 5 stars

Speedy helpful dropoff

Speedy helpful dropoff, brought the goods up the side and through the gate for me. Much appreciated.

2 May 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our prompt and helpful service made your drop-off easier! We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Great service Nh20

Great service, communication good and professional delivery, thank you

1 May 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you received great service with good communication and a professional delivery. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great service

1 May 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to feedback positively about our service, we are glad you are happy with it!

Rated 5 out of 5 stars

Brilliant service

Brilliant service by the most polite gentlemen. Thank you NH20.

1 May 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so glad you received brilliant service from a polite employee! We appreciate you taking the time to leave positive feedback.

Rated 5 out of 5 stars

Excellent delivery

Excellent delivery. We were informed approximate time for delivery an hour before. Delivery men were polite and delivered our items to the place we requested. Thank you.

29 April 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that you were informed of the delivery time and that our delivery team was polite and delivered your items to your requested location! We appreciate your positive feedback.

Rated 5 out of 5 stars

Lovely polite gentleman

Lovely polite gentleman
Asked where I wanted the order putting and respectfully placed materials where requested
Thank you my lovelies 🙂

30 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that a polite gentleman respectfully placed your materials where requested. We appreciate you taking the time to share your positive feedback!

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Lifted my product and placed them were i needed them to be stored until use.

28 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're glad you enjoyed your experience with our team! It's great to hear that our team members were friendly and helpful in getting your product where you needed it. Thank you!

Rated 5 out of 5 stars

Driver was cheerful

Driver was cheerful, friendly, and left the compost on the driveway exactly where I had asked.

29 April 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that our driver was cheerful and friendly and left the compost exactly where you wanted it. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very friendly driver asked where I…

Very friendly driver asked where I wanted the item.

28 April 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy the driver was friendly and accommodating about the item's placement! We appreciate your positive feedback a great deal.

Rated 5 out of 5 stars

What a lovely man

What a lovely man! Friendly, professional and helpful! Arrived on time and put my delivery exactly where I asked him too! Thank you so much!

28 April 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that our driver was friendly, professional, and helpful and placed your delivery where you needed it. We appreciate your positive feedback!

Rated 5 out of 5 stars

NH20

NH20
Good delivery service.
Friendly drivers
Popped my delivery where I asked

25 April 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that you had a positive experience with our delivery service and friendly drivers. Thank you for your kind feedback!

Rated 1 out of 5 stars

The driver was asked to put them at…

The driver was asked to put them at side of house. Approx 2 feet from where he put them. I am elderly and his response was, what do you expect for £4 delivery. I said, that means I'll have to move them as they were at front of house. He said,put them in a wheelbarrow or let them dry out then they will be lighter. He was rude and not very nice at all.

27 April 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We appreciate you bringing this to our attention. We're sorry to hear the delivery wasn't satisfactory and that the driver was unhelpful. We will now request your information to allow us to investigate this further. Thank you for your feedback.

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