CitySprint - Manchester Reviews 

1,249
TrustScore 5 out of 5

4.9

Unit 500 Metroplex Business Park, Salford Quays, M50 2UE Manchester, Lancashire, GB


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Rated 5 out of 5 stars

This is the second recent delivery by this employee (M039) who went over and above what was expected for a delivery. He was courteous, friendly and managed to carry really heavy unwieldy items safely... See more

Company replied

Rated 5 out of 5 stars

Very pleasant delivery driver who carried the goods upto the front door. An excellent ambassador for City Sprint.M039.

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... See more

Company replied

Rated 5 out of 5 stars

Arrived in perfect time and the driver was very helpful. He made sure my flooring was placed in a convenient place. The courier who delivered my parcel was M039 from the Manchster Service Centre.

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 500 Metroplex Business Park, Salford Quays, M50 2UE, Manchester, Lancashire, United Kingdom

  • 0161 8779348

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,249)

2,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Courier number M039 delivered a great…

Courier number M039 delivered a great and friendly service and tracking was great at keeping me up to date on my items arrival

17 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear that our courier delivered a great and friendly service. It's wonderful to know that our tracking kept you updated on your item's arrival. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great service

The driver M309 was helpful, polite and friendly. Nothing was too much trouble.
Thank you!

17 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear that our driver was helpful, polite, and friendly, and that nothing was too much trouble! We appreciate your wonderful feedback.

Rated 5 out of 5 stars

Delivery was very prompt

Delivery was very prompt, at the earliest point in the time slot. The delivery driver (M039) from Manchester Service Centre was polite, friendly and happy. A very good experience. Thanks very much!

11 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear that your delivery was prompt and that our driver was polite, friendly, and happy! Thank you for sharing your very good experience.

Rated 5 out of 5 stars

M039....on time

M039....on time. No fuss. Friendly and helpful.

15 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We are delighted to hear that everything was on time and went smoothly for you. Thank you for acknowledging our friendly and helpful service!

Rated 5 out of 5 stars

Great service

14 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

Thank you for your kind words, we're glad you are happy with the service!

Rated 5 out of 5 stars

The delivery driver went above and…

The delivery driver went above and beyond, helping me carry 1 tonne of tile by hand into the house. Driver M039

14 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear about the exceptional service you received from our delivery driver! We truly appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

Excellent service

I can’t fault the delivery at all, it was quick and hassle free. The delivery driver M039 was very helpful with carrying our order in and provided excellent customer service.

13 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear that your delivery was quick and hassle-free! It's wonderful to know that our driver was very helpful and provided excellent customer service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Delivery was great

Delivery was great, driver M039 was careful around cars etc and managed to get it into my back garden for me which was a big help! 😊

12 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear about your excellent delivery experience! It's wonderful that our driver was careful and managed to get your delivery into your back garden for you. We appreciate your kind feedback!

Rated 5 out of 5 stars

Very friendly driver and on time.

Very friendly driver who delivered on time and carried the items into the house for me.

12 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear that our driver was friendly and delivered your items on time! We appreciate your kind words about their helpfulness in carrying the items into your home.

Rated 5 out of 5 stars

M039 from Manchester service centre…

M039 from Manchester service centre made sure the delivery was smooth.

7 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear that your delivery from our Manchester service centre was smooth. We appreciate you taking the time to share your positive feedback!

Rated 5 out of 5 stars

The delivery driver was friendly

The delivery driver was friendly, I asked if he could bring the item into my house and put it in a room he carried the item in and put it where I asked no problem.

7 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear your delivery driver was friendly and happy to assist you by bringing the item into your house and placing it where you asked. We appreciate your positive feedback!

Rated 5 out of 5 stars

Extremely pleased with delivery…

Extremely pleased with delivery received by Raza M039, very polite and courteous... Goods handled with care...

4 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear you were extremely satisfied with your delivery and that our team member was polite, courteous, and handled your goods with care. We appreciate your positive feedback!

Rated 5 out of 5 stars

Best Servce Ever

As always delivery on time. Such a friendly and professional courier, M039. Remembered previous deliveries which makes excellent customer trust. Dropped off where I wanted.

4 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear that your delivery was on time and that our courier was friendly and professional! We appreciate your kind words about their excellent service and trust.

Rated 5 out of 5 stars

Kept me upto date with my delivery and…

Kept me upto date with my delivery and was well inside the delivery window.
Driver was very polite ( M039 ).
Very good experience!

3 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear that you were kept updated with your delivery and that your driver was polite. We appreciate your positive feedback!

Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service he put 10 bags of stones from Wickes on the area it was going,down a long drive into garden.excellent

3 August 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear about your excellent delivery experience and that our team went above and beyond to place the stones exactly where you needed them. Thank you for your kind words!

Rated 1 out of 5 stars

Item was dumped

Item was dumped on a neighbouring property; I did not see the courier. There is a falsified signature on system.
Suggest that the courier contacts the customer if they are unsure of an address.

29 July 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We are very concerned to hear about the delivery issue and the falsified signature. We are investigating this immediately and appreciate you bringing it to our attention. We will ensure our couriers are reminded to confirm addresses.

Rated 5 out of 5 stars

Good service…

I had a delivery of heavy items today the driver niol sohqil and his assistant were so helpful and took items to exact spot in back garden very much appreciated

27 July 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear about your excellent delivery experience! It's wonderful that our driver and their assistant were so helpful and took your items to the exact spot in your back garden. Thank you for your kind feedback.

Rated 5 out of 5 stars

Helpful and friendly

Perfect delivery. Confirmed item being delivered and brought it into the hallway for me as it was a large heavy box. We had driver MO39 - very helpful and friendly. Thank you

25 July 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear about your perfect delivery experience! It's wonderful that our driver confirmed the delivery and brought the large item into your hallway. We appreciate your kind words about their helpfulness and friendliness.

Rated 5 out of 5 stars

Great service

Courier M039 was extremely helpful and carried my delivery of 600l of garden bark into the back garden for me. He was polite and friendly.

23 July 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear your courier was extremely helpful and carried your delivery into the back garden for you. We appreciate your kind words about their politeness and friendliness!

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