The garage is wonderful and the people are very kind. It was difficult yesterday morning because the facility was not adequately staffed to accommodate the Police Academy graduation and cars were line... See more
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Went smooth with a hiccup
When I reached door was closed, then I had to call them to open, but the person said there is no space available, even though I had a reservation
I had to explain him that I made reservation through their website to get the door open and park the car.
I have been trying to contact the help…
I have been trying to contact the help desk and it is not working. I have a credit that I am unable to claim or use for a new reservation.
Supervisor is anti-cop n is racist.
Supervisor is anti-cop n is racist.
Such an amazing 0lace
The place was super easy to find which was good because I was running late to dinner with friends. The attendant was courteous and super helpful. He even made sure that I got in my car safely when I picked it up.
I would definitely use your garage again if I am in the area.
Location & rates
Fun day in NYC
The parking attendant was very gracious and parked our car on time and then received our car when we came back. It’s a good experience.
Bad service rude workers very bad…
Bad service rude workers very bad experience.
Good experience overall
Morning crew is great; took forever to get my car tonight for some reason. 2 people who arrived after me got theirs first. Maybe I drew a slow attendant? Normally tip at night but didn't because of the wait time
Great Locataion and Great Price
Great Locataion and Great Price! I am a frequent visitor to NYC and always drive in. I just found this location and it is great - it is far enough away from the theaters that you aren't waiting in long lines for your car when the shows all end at the same time. The staff were great - there was plenty of room to safely navigate my vehicle (I sometimes am afraid I am going to bump into the wall it is so narrow - but not here. This is now my go to parking location in NYC!
How on earth do you have one person…
How on earth do you have one person working here on an extremely busy Sunday afternoon? Everyone waited at least one hour. Ridiculous
Did a good job upon our arrival and…
Did a good job upon our arrival and leaving, esp. bringing the car up quickly. Reserving online used to provide a discount vs. the on-site price, but not this time.
Service was prompt in leaving and…
Service was prompt in leaving and getting the car. Great job.
You reserve, they're open for you!
I've booked other places to park, and arrived only to be told the lot was full. NOT AT CITY PARKING - you book a spot, and they have it for you! And they are very kind during the transactions. My new "go-go" when I need to drive to NYC.
Close parking at a reasonable price
We stayed at the Element Times Sq and they wanted $70 for overnight parking across the street. I decided to lookup Citypark and iy was $29 prepaid on 41st. Easy decision, easy location.
Small but efficient garage
Though garage is very tight on space, attendant was great, let us use bathroom, told him what time we would be back. Car was accessible when we returned and we were on our way, no hassles.
I have parked with City Parking for Several Years…
I have parked with City Parking for several years largely due to the convenient location. During that time I've incurred damage to my car amounting to almost $2000 -- Rats ate through the wires of the car....the front grill from the car was "missing" when I went to pick up the vehicle. The garage did NOTHING to address either issue and suggested it was not their responsibility.
They overcharged us after we paid a…
They overcharged us after we paid a flat fee to visit the natural museum of history. Wouldn’t recommend parking
Very easy to reserve a spot online
Very easy to reserve a spot online. Attendant was patient as I gathered all of my belongings from the back of my car.
took 45 mins to receive my car back
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