I have booked my packages through city lails services. Amazing services. I will recommend to every one. They have delivered more then their commitments last year and this year as well.
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See what reviewers are saying
Wonderful Package. Totally worth the price even more than it!!! Enjoyed the stay at Yas Plaza Marina with Buffett breakfast then Warner Bros Theme Park unlimited access to all rides!
We just used this company out in dubai to get tickets to see the dolphins for 2 hours and to Access the aqua park. They were MASSIVELY discounted like half the normal price (50% off) we communicate... See more
Best experience, they handled our Burj Khalifa 124th & 125th floor visit very smoothly. They have given complete tour guidance and discounts on tickets. We already planned our our next tour with the... See more
Company details
Written by the company
We cover, You discover. An unknown city, a fun vacation, but can it be something more? That's where CityLaila comes in. CityLaila is packed with many features all at your fingertips to provide you endless possibilities, boundless fun, and a whole bunch of good memories. We're on a journey to create a seamless experience when you explore cities and try to do something new, exciting and thrilling. We cover almost all the popular, trending, cultural and local activities or you can say, attractions across all middle east countries. We are now leading in UAE & SA and very soon planning to fly to other countries
Contact info
DOLPHIN BUSINESS CENTER, Aspin Commercial Tower - 408 - 4th floor - Sheikh Zayed Rd, 00000, dubai, U.A.E.
- +971506800227
- debo@citylaila.com
- citylaila.com
4.6
Excellent
1K reviews
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Familiar and trust worthy website
Dedicated team will reach you via what's up and emails to guide you and explain to you all the details and always try to facilitate your booking
14 February 2025
Reply from Citylaila
Thank you so much dear for your appreciation. Glad that you loved our service. Do visit us again.
At the top Burj Khalifa tickets
Very swift and helpful throughout the whole process of purchasing tickets.
18 February 2025
Reply from Citylaila
Thank you so much dear for your precious feedback. Enjoy and do visit us again.
Great price & prompt team support!
Great price, Quick and very prompt!
We were trying to get a day pass for the Lego Park Dubai, and looked around for prices on a few sites, and ended up with CL, not only did they have the best price but also very prompt by the team on WhatsApp to get us the tickets whilst we were already at the park entrance, it was booked and shared in minutes!
13 February 2025
Reply from Citylaila
Thanks a lot for your precious feedback dear. Glad to hear your wonderful experience with us. Do visit us again. Enjoy.
Reply from Citylaila
Thank you so much dear for your precious feedback. Enjoy and do visit us again.
We payed
We payed, but we didn't receive any tickets, we were told they were sold out. However the money for the tickets was payed.
11 February 2025
Reply from Citylaila
Hello Dear. We understand your concern but if tickets were sold out and you didn't receive them then surely your money will be refunded. This is the 100% assurance we give you. Kindly revert back to us as which tickets u wanted from us. Thank you.
Excellent Offer on Tickets
11 February 2025
Reply from Citylaila
Thank you so much dear for choosing City Laila.
Reply from Citylaila
Thank you so much for your feedback dear.
Reasonable prices and quick on delivery…
Reasonable prices and quick on delivery of tickets
30 January 2025
Reply from Citylaila
Thanks a lot dear for choosing dear. Glad that you loved our service. Enjoy and have fun.
Good quick service and discounted prices
30 January 2025
Reply from Citylaila
Thank you so much for your precious feedback. Do visit City Laila again.
Easy to use but the price is very high…
Easy to use but the price is very high compared to others
2 February 2025
Reply from Citylaila
Hello Dear. Glad that you loved our service. The discounts that we are providing is quite more compared to others. Some attractions may be seem high to you as those we cannot make it lesser as it will be a loss for us. Rest assured we offer great deals on most popular attractions of Dubai and Abu Dhabi. Thank you for choosing us.
Reply from Citylaila
Thank you so much dear.
Everything was easy and clear
Everything was easy and clear: eazy payment, promocode made good discount, tickets came fast to my email, at the park I just had to scan QR code and entered Ferrari Park! With the price less than at official web cite I got tickets with coupon for free meal! Very good deal!
28 January 2025
Reply from Citylaila
Thank you so much dear for your precious feedback and for choosing City Laila as your travel partner in UAE. Glad that you loved our service. Do visit us again for more exciting deals and offers on popular attractions of Dubai and Abu Dhabi. Enjoy!
Reply from Citylaila
Thank you so much dear for your feedback.
Reply from Citylaila
Thanks a lot dear for your precious feedback. Do visit us again. Enjoy!
The price of the ticket scam after the…
The price of the ticket after the discount is exactly the same without discount in ski dubai and I couldn’t upgrade my ticket although I said i’ll pay the difference.
For me it’s a scam
17 January 2025
Reply from Citylaila
Thank you for your review, and we apologize for the inconvenience caused. We have checked with our team and learned that you had booked a Ski Dubai Classic ticket. After scanning the ticket, you requested to upgrade it, which is technically not possible. Our team has already let you know about this.
You mentioned that the price was the same as the counter price, which is incorrect. The counter price is 330 AED, and we provided the ticket to you for 215 AED, which is a difference of almost 115 AED.
You have used the term "SCAM" and are misleading our audience with incorrect assumptions. You purchased the ticket at almost a 30% discount. We provided you with the ticket, and it was accepted at the counter. So, where is the scam here? Ticket upgrades or downgrades are subject to specific policies, and if the park does not allow certain changes, it is important to understand the reasons behind it. Labeling this as a scam is misleading to others.
As a company, our mission is to offer tickets at affordable prices without compromising the quality of our service. However, we regret that we were unable to assist you in that particular situation, as it was beyond our scope.
Best website for booking tourist attractions
Best website for booking tourist attractions
18 January 2025
Reply from Citylaila
Thank you so much for your precious feedback dear. Enjoy and have fun.
Good experience buying ticket
16 January 2025
Reply from Citylaila
Thanks a lot dear for your precious feedback.
Lies
Ticket worked all good but the snowplus package it said had free hot chocolate but when we arrived it was confirmed we did not have hot chocolate for free in our package.
15 January 2025
Reply from Citylaila
Hello Dear. The package that you booked didnt include hot chocolate. And Hot chocolate is only available in Snow Premium package. All the inclusions are mentioned clearly option wise in our website. I hope rest of your visit to Ski Dubai is a good one. Thank you so much.
Reply from Citylaila
Thank you so much for your precious feedback.
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