This is a two-hour walking tour, no bathroom breaks or rest stops, so wear comfy shoes and check the weather. It was an incredible experience. Maddy is extremely knowledgeable and shares the area's hi... See more
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Back in September I took my brother to see Alcatraz while in San Francisco for medical testing. While on the island my brother had a grand mal seizure (not out of the usual for him, but scary none the... See more
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Online reservations were fairly easy to set up, and the website had very good information on how to get there, how early to arrive, etc. Personnel were quite knowledgeable and helpful as well. The Sta... See more
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We found all the staff we interacted with helpful and pleasant. We will definitely be back as our plans did not include enough time to see all we wanted to see. We definitely recommend spending the... See more
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Company details
Written by the company
Explore the world by land or sea with an unforgettable City Experiences tour. Whether you hear the call of the water or want to keep your feet on solid ground, City Experiences has an adventure for you. Take a walking food tour with a menu of local flavors or cruise along stunning coastlines. Enjoy a dinner cruise on a yacht in San Francisco Bay or a stroll through Florence’s legendary art scene. Take an Ellis Island ferry to stand in the shadow of the Statue of Liberty, or see the jolly old London sights by bus and by river boat on the Thames. Our experiences are all about showing you the best of each of our destinations and are crafted to give you experiences to remember. Want something with a little more edge? Check out our day or night Alcatraz trips, where you’ll ferry from San Francisco to the unique historical National Park and explore the same hallways once traveled by the likes of Al Capone. And if you’re looking for water adventures, we’ve got you covered with City Cruises. A mist-shrouded Niagara Falls cruise, an exhilarating whale-watching excursion on Boston Harbor, a luxurious dining cruise, and more. No matter where you want to go, City Experiences has a trip that’ll stay with you.
Contact info
United States
- cityexperiences.com
4.5
Excellent
4K reviews
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Statue of Liberty ferry
This is the only ferry that goes to the island with Statue of Liberty. It stops at Ellis Island as well. Great experience for any visitor of NYC!
20 August 2025
Reply from cityexperiences.com
Hi Nina, We're glad you enjoyed your visit to the Statue of Liberty and Ellis Island using our ferry service! Thank you for sharing your experience; we appreciate your positive feedback.
It was a fabulous experience from start…
It was a fabulous experience from start to finish! Very timely, and clean, with clear instructions and a pleasant trip.
15 September 2025
Reply from cityexperiences.com
Hi Tricia, We're happy to hear that you found the experience fabulous from beginning to end! We appreciate your highlighting the timeliness, cleanliness, clear instructions, and pleasant trip.
I felt it was a positive well organized experience for my family
I felt it was a positive w
16 July 2025
Reply from cityexperiences.com
Hi Linda, We appreciate you sharing your positive experience; thank you for your feedback.
My experience was wonderful
My experience was wonderful. I apreciated the pics and landscape a lot. The work was very segured
5 July 2025
Reply from cityexperiences.com
Hi Reinaldo, We're happy to hear that you had a wonderful experience and appreciated the scenery. We're also glad you felt secure with our work. Thank you for your feedback!
A must see in NYC
The service is offered for a reasonable price. Multiple departures and arrivals are foreseen to allow the customer to plan his visit on the basis of his own interests. Very interesting the immigration museum.
28 August 2025
Reply from cityexperiences.com
Hi Gabriele, We're happy to hear that you found our service reasonably priced and appreciated the flexibility in scheduling your visit. We're also glad you found the immigration museum very interesting. Thank you for your positive feedback!
Highly recommend to see the Statue and Ellis Island
Easy to follow instructions. Lots of time to visit the statue and Ellis Island.
16 April 2025
Reply from cityexperiences.com
Hi Shannon, We're happy to hear that you found the instructions easy to follow and had ample time at the Statue of Liberty and Ellis Island. Thank you for your feedback!
Great Trip to Statue of Liberty
it wasn't as chaotic as I thought it might be for as busy as it was. It was a nice mellow day and everything went smoothly. The restaurant was clean and ran smooth, the food we got was good, some chicken tenders and fries. The gift shop was probably the craziest part of everything, just shoulder to shoulder but it went smooth.
The Coolest part was being able to be on the pedestal of ol Lady Liberty. Great pictures and memories for my son and I.
9 October 2025
Reply from cityexperiences.com
Hi Tony, We're happy to hear that your visit was enjoyable! It's great to know that despite the crowds, your experience was smooth and memorable, especially being on the pedestal. We appreciate your positive feedback.
Cheerful greeters out on the street…
Cheerful greeters out on the street telling us which way to go.
Cheerful greeters all the way through security and up to it.
It was orderly.
Lots of smiles and welcome.
Plenty of room to line up and didn’t feel squashed. Except a bit crowded on the way off the boat and maybe could use a bit more help with the elders.
31 October 2025
Reply from cityexperiences.com
Hi Jill, We're happy to hear that you appreciated the cheerful atmosphere and orderly process. We appreciate your feedback regarding the disembarkation; we will consider this to improve our services. Thank you!
Educational trip to Alcatraz
Great trip to Alcatraz! Ticket purchase was easy online. Ferry ride was quick and on time. Staff were professional. We especially appreciated the welcome by the rangers once we arrived to the island. The educational pieces about the natives were very interesting and so important. Thank you!
22 September 2025
Reply from cityexperiences.com
Hi Cynthia, We're happy to hear that you had a great Alcatraz trip! We're glad the online ticket purchase and ferry ride were easy and on time. It's wonderful that you appreciated the staff and the educational information shared by the rangers. Thank you for your positive feedback!
Great Visit to the Statue of Liberty
It was really great visiting Statue of Liberty. Entry and exit was very with ease. Although We could have a better direction to direct the visitors to the right place where the ferry starts from the old parking place with flags
20 September 2025
Reply from cityexperiences.com
Hi Shubhankar, We're happy to hear that you enjoyed visiting the Statue of Liberty and that entry and exit were easy. We appreciate your feedback regarding better directions to the ferry from the old parking place with flags.
Feedback
Unfortunately, we didn't use our tickets because we weren't on the right patch/pier.
24 October 2025
Reply from cityexperiences.com
Magali Busson,
We regret that your tickets went unused due to the wrong location. We appreciate your feedback and will review our location information for clarity.
Reply from cityexperiences.com
Hi Uberto, We're happy to hear that your experience was easy to book and find, and that you enjoyed it. Thank you for your positive feedback!
Excellent with beautiful place
30 June 2025
Reply from cityexperiences.com
Hello Mun yee Kwong,
We're glad you enjoyed the beautiful place. Thank you for your excellent feedback!
Easy embarking and disembarking
Easy embarking and disembarking. Clean and spacious. A great service for visiting the Statue of Liberty.
6 November 2025
Reply from cityexperiences.com
Hello Kathryn Wilkins,
We're happy to hear that you found the embarking and disembarking process easy and the vessel clean and spacious. We appreciate your positive feedback regarding our service for visiting the Statue of Liberty.
Reply from cityexperiences.com
Hello Aldo, Thank you for your review! It’s always great hearing from our guests, especially when it’s comments like yours. We really appreciate it!
Reply from cityexperiences.com
Hello Olivia NDJIB,
We're happy to hear that you had a great and lovely time. Thank you for your positive feedback; we appreciate it.
Reply from cityexperiences.com
Hello customer,
We're glad you enjoyed your experience with us. Thank you for your positive feedback; we appreciate it very much.
Reply from cityexperiences.com
Hello Jiang,
We're glad you found the cruise view beautiful. Thank you for sharing your positive experience with us; we appreciate it.
Nice weather
Nice weather, great staff. Just like the history of Alcatraz. Will go back again.
18 October 2025
Reply from cityexperiences.com
Hello Oswaldo Soto,
We're glad you enjoyed your visit, the nice weather, and our great staff! We appreciate your feedback and hope to see you again soon.
Reply from cityexperiences.com
Hi Terrance, We are so glad to hear that you had a positive experience. Thank you for letting us know.
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