City Energy Network Limited Reviews 

The lads work through their time here and are good at tidying up after them. Very pleasant workers and they want to do the job well.

They have installed air source heating and insulation and the work has been outstanding I’m so impressed would highly recommend

Fantastic service from Ryszard Slapa - succeeding where other EDF installers have failed. Kept me informed as to what he was doing and triple checked that everything worked before he left.

Extremely happy with the EDF engineer who came to replace our electric metre
Very helpful and a very happy dispersion even our dog thought so too
If only there were more people like that

Chante was a delight from the first call, instantly made me feel at ease as I am very upset with EDF. Chante called the office and tried to make sense of my account issue, for the first time I finally understand what's going on with my meters, out of all engineers that have come out, chante was the only person to go above and beyond to help me who suffers with mental health. She is an asset to EDF

Very friendly and extremely helpful engineer, thank you.

Very efficient and cheerful engineer, Chante. Kept me informed of arrival time and took less than an hour to complete. Thank you.

Liam Knight is an excellent engineer.
He was very competent and undertook his work in a most professional manner.
A friendly and polite man he fully explained what he was doing and made me feel confident in his ability.
A good ambassador for his employer.
Thank you Liam.

She was excellent took her time to explain everything including there could be a problem with the gas because of the distance & 2 walls to connect the gas meter to the electricity meter. She was right & could see we were not happy.

Chante was a Very nice friendly engineer who was most helpful and fast and very efficient great work

The engineer was absolutely brilliant. She came and fitted everything effectively, fully cleaned up including extra bits that weren’t her mess and was great to chat to. She kept me fully updated with everything she was doing and left the kitchen in a better state than when she came. She explained the meter and the app and was knowledgeable and professional.

Very energetic lady who loved my dog. Never felt so relaxed having someone in my home she was amazing. Really nice to talk to and hope she enjoyed the cuppa I made

It was actually nice to have a lady engineer, what a brilliant job, Chantry was very helpful, and she explained everything in great detail, a very nice lady to talk too, top marks, very well recommended top marks

All good! Helpful, efficient and quick! Tidy and clean

Polite, helpful and prompt! As well as being very clear with instructions and speedy.

Colin Reed Of City Energy fixed our gas meter on behalf of EDF energy professional courteous and explained all the steps great job thank you

The engineer that came out to visit me in May came back today which made me feel valued and safe, she managed to get all meters working eventually as Ive been waiting for 4 years for them to be fixed. She has respect and a great bedside manner, knows how to communicate and did everything in front of me keeping me up to date with everything which I believe is important especially at my age (79) and I don't understand these meters, she really took time to explain everything. She's just like a breath of fresh air :)

This review is for smart meter for gas and electric. Turned up on time and phoned first . All carried out quickly and carefully explained . Very pleasant and helpful . Supervisor arrived as well and could see good rapport between them and was chatty and friendly . Highly recommended

We were very pleased with the service. The Engineer arrive on time, he was polite, informative, his standard of workmanship was very good & he left everything in good order.