Visited the NEW Manchester City branch today - Chelsea, travel nurse and the administrator were very welcoming and made us feel at ease. I highly recommend the City DOC for travel vaccine's and othe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Truly professional service Great advice from Nurse re vaccines needed and risk assessment for area travelling to. Fully informed decision could then be made. Would 100% recommend using this clin... See more
Company replied
Very friendly staff. Warm welcome. Lovely building. The Nurse was knowledgeable and thorough regarding my travel plans. They held previous records which helped as some vaccinations were still in d... See more
Company replied
It was easy to make the appointment online and there was a good choice of dates and times to suit. I arrived a few minutes early but was seen straight away. The staff member that treated me was c... See more
Company details
- Travel Clinic
- Community Health Centre
- Health Consultant
- Medical Center
- Public Health Department
- Self-Service Health Station
Written by the company
Your Trusted Travel Healthcare Provider in the UK - Expertise in Every Journey! With Over 150 Travel Clinics in London and Nationwide, We're Always Here When You Need Comprehensive Travel Health Services and Vaccinations.
Contact info
United Kingdom
- citydoc.org.uk
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very well organised
5 September 2025
Reply from CityDoc
Hello Ceri,
Thank you for taking the time to share your feedback.
We are delighted to see that your appointment with us at our clinic was very. We will make sure to pass this feedback on.
Kind regards
Hannah
Well informed staff
Well informed staff, empathetic approach and professional outcome
10 September 2025
Reply from CityDoc
Hello Peter,
Thank you for taking the time to share your feedback.
We are happy to see that your appointment was well-informed, empathetic, and professional. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Professional
Professional, friendly, informative, appointments easy to book and easily available.
10 September 2025
Reply from CityDoc
Hello Roger,
Thank you for taking the time to share your 5-star review.
We are delighted to see your experience with us positive, we will make sure to pass this feedback onto the team.
Kind regards
Hannah
Reply from CityDoc
Hello Cezary,
Thank you for taking the time to share your feedback.
We are delighted to see that you had a positive experience, and our team was friendly and provided a good appointment for you. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Reply from CityDoc
Hello Rosamund,
Thank you for taking the time to share your 5-star review.
We are delighted to see that you had a positive experience at our clinic. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Reply from CityDoc
Hello Bryan,
Thank you for taking the time to share your feedback.
We are delighted to see your appointment was porfessional, polite and friendly, we will make sure to pass this feedback on.
Kind regards
Hannah
Comfortable and relaxing
Well informed nurse knew her subject and made the whole experience a painfree and easy one.
1 September 2025
Reply from CityDoc
Hello Nigel,
Thank you for taking the time to share your feedback.
We are delighted to see that your appointment with us was comfortable and relaxing, we will make sure to pass this feedback onto the team.
Kind regards
Hannah
Professional and knowledgable medical…
Professional and knowledgable medical practitioner.
Took her time.
7 September 2025
Reply from CityDoc
Hello,
Thank you for taking the time to share your feedback.
We are happy to see that your appointment with us was professional and knowledgeable, and the healthcare professional made you feel comfortable. We will ensure that this feedback is passed on to the team.
Kind regards
Hannah
Very informative and efficient
Very informative and efficient. Friendly service. Thank you.
20 August 2025
Reply from CityDoc
Hello Jane,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment with us was very informative, efficient, and our staff were friendly during your appointment. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Takes the pressure out of traveling
Easy to book. Plenty of appointments available. Professional service. Fair pricing.
28 August 2025
Reply from CityDoc
Hello Haifa,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment with us was easy and professional. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Painless experience
Very good service, excellent doctor, was completely on top of the topic and made the all experience absolutely painless, even when we got to the needle part of the visit.
3 September 2025
Reply from CityDoc
Hello Laura,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment with us was good and your experience with our clinic was painless and easy. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Reply from CityDoc
Hello Tracey,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment with us was very straightforward and thorough, We will make sure to pass this feedback onto the team.
Kind regards
Hannah
Reply from CityDoc
Hello Timothy,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment was easy and convenient. We will pass this feedback on to the team.
Kind regards
Hannah
Friendly caring staff
Friendly, helpul and caring staff.
All aspects fully explained with costs.
Advice offered.
29 August 2025
Reply from CityDoc
Hello Ian,
Thank you for taking the time to share your feedback.
We are happy to see that our staff were friendly and helpful and provided you with all the advice needed. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Excellent service
Excellent service. GP searched where we were going in Africa and provided everything we needed for trip.
31 August 2025
Reply from CityDoc
Hello Sue,
Thank you for taking the time to share your 5-star review.
We are delighted to you was happy with our services, we will make sure to pass this feedback on.
Kind regards
Hannah
St Ives Cambs pharmacist Joyce delivers…
St Ives Cambs pharmacist Joyce delivers a safe, efficient and knowledgeable customer service. Great advice and we are now safe and confident about our forthcoming month in India
29 August 2025
Reply from CityDoc
Hello Karen,
Thank you for taking the time to share your feedback.
We are very happy to hear that the Huntingdon St Ives pharmacist was safe, efficient, knowledgeable, and provided great advice for your travels. We will make sure to pass this feedback on.
Kind regards
Hannah
Reply from CityDoc
Hello John,
Thank you for your feedback.
We are delighted to see that your experience at our clinic was really excellent, and our healthcare professionals were helpful in understanding the issues.
Kind regards
Hannah
Extremely helpful in all aspects.
19 August 2025
Reply from CityDoc
Hello Julie,
Thank you for taking the time to share your feedback.
We are delighted to see that your appointment was extremely helpful and were able to provide good travel advice for your travels.
Kind regards
Hannah
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