City-Wohnen Reviews 

687
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It was great person with great family. I really enjoyed while staying at her house and highly recommend for upcoming people for their stay.

Company replied

Rated 5 out of 5 stars

The service is quite good especially for expats like me as the housing situation is quite difficult in Hamburg to get a flat. Especially Ms. Joana Moths-O'Neil has been very patient and regularly givi... See more

Company replied

Rated 5 out of 5 stars

A great company with great service. I have used City-Wohnen now several times and it has always been quick, super easy, done online when I needed it, and with great service. The three apartments I ha... See more

Company replied

Rated 5 out of 5 stars

The folks from the agency were super quick in formalising and completing the rental agreement, and they were very helpful too. We had had some trouble with many other agencies/websites for months and... See more

Company replied

Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Rental Agency
  4. Vacation Rental

Written by the company

Wohnen auf Zeit in Hamburg bei City-Wohnen. Miete oder vermiete schnell und sicher möblierte Wohnungen in Hamburg bei der Agentur für Wohnen auf Zeit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

687 reviews

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4.9

All reviews

(687)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Apartment in Hamburg

very good service, timely and effective

9 October 2019
Unprompted review
City-Wohnen logo

Reply from City-Wohnen

Thanks a lot for your review, Mr di Maio.
Anja from City-Wohnen

Rated 4 out of 5 stars

The staff were very nice and helpful

The staff were very nice and helpful, in my case that was Miss Franke, always there.
I still prefer that you work more on the apartment seeing part. You told me some owners do not allow this. However how can one judge an apartment without seeing it ?! And please don't tell me the online pictures are enough. They're not ! And some apartments I was interested in, were lost from me because of this !

25 August 2019
Unprompted review
City-Wohnen logo

Reply from City-Wohnen

Dear Mr Kassir,
Thank you so much for your postive review and kind words about our service. We understand your frustration about scheduling viewings and property owners who prefer direct bookings. You were in the position to do your apartment search here in Hamburg, but many people have to make their decisions from far away. They depend on the online pictures, so we do take pride in the fact that professional photographs from our house photographer are part of our service.Unfortunately, the real estate market in Hamburg is very competitive. Someone waiting for a viewing can indeed lose the apartment to a direct booking, especially since property owners are more accepting of direct bookings these days and are generally very pleased to get a firm commitment as quickly as possible.
In the end we were glad you could attend a viewing and feel very comfortable about committing to your rental through our agency!
Joana from City-Wohnen

Rated 5 out of 5 stars

Professional service I received

Professional service I received, so nice and great teams, I should say special thanks to Ava who really help me on my case with high efficiency with limited time windows.

You really need to rely on them, I will choose city wohnen and recommend to friends and other people, of course.

21 August 2019
Unprompted review
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Reply from City-Wohnen

Dear Lynn,
thanks for your nice review and for recommending us to your friends as well. I will pass on your special thanks to my collegue Ava.
Anja from City-Wohnen

Rated 5 out of 5 stars

Excellent service and follow-up

I'd consider City-Wohnen in Hamburg as the ideal solution to find out the proper apartment in the city. Finding the desired apartment is really a big mess and takes a lot of time and energy. With City Wohnen, it took me only 10 days and i found the most convenient housing for my family. I had the pleasure to work with Ms.Kristina Strobel, Senior Account Manager, who is an outstanding professional,customer oriented, very dedicated to the stages of the renting process and very punctual for every detail and follow up. I'd evaluate her as an additional asset for the company itself.I tried to work with other websites/companies before City Wohnen, but the quality of the service and communication of CITY WOHNEN staff is superb vs other ones. They do not see you as a number, but they do strive to understand essentially your problem and requirements, and propose the right match and fitting, and as well provide to you a lot of advices.

14 August 2019
Unprompted review
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Reply from City-Wohnen

Dear Elvis,
thanks a lot for this very, very nice review. I will pass on your outstanding message to Kristina, I am sure she will be happy about it. Have a nice stay at your apartment!
Anja from City-Wohnen

Rated 5 out of 5 stars

I got in touch with them regarding my…

I got in touch with them regarding my temporary stay in Hamburg and they were very co-operative. They sent me a lot of offers and the contacts of the property owners. They were also very fast in their communication, which of course saved a lot of time.

Thanks a lot...

9 August 2019
Unprompted review
City-Wohnen logo

Reply from City-Wohnen

Hi Mriganka,
thank you very much for your review. It is great to hear that you are happy with our service.
Ava from City-Wohnen

Rated 5 out of 5 stars

Good and transparent service

Good and transparent service. Happy and satisfied

30 July 2019
Unprompted review
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Reply from City-Wohnen

Dear Mr Debnath,
thanks a lot for your comment and good to hear that you are happy, which is always what we try to achieve.
Anja from City-Wohnen

Rated 5 out of 5 stars

Very great assistance!

A very good availability to help and to answer very quickly to every question. Very fast to find solution for you

26 July 2019
Unprompted review
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Reply from City-Wohnen

Thanks a lot for your nice review, Ms. Corfa, and have a good stay at your new flat.
Anja from City-Wohnen

Rated 5 out of 5 stars

I strongly recommend City Wohnen!

I just had the best possible experience with CityWohnen, and found the apartment we were looking for. Anja has always been super professional and kind to us, not only supporting us during our search for the right place but also with valuable information about the life in Hamburg. I strongly recommend their services!

23 July 2019
Unprompted review
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Reply from City-Wohnen

Dear Mr Byington,
thanks a lot for your nice comment. It is always a pleasure to help! :-)
Anja from City-Wohnen

Rated 5 out of 5 stars

It was a high-speed and professional…

It was a high-speed and professional service. I've got a contract within one week, and I'm going to cooperate with that company in the future. I also recommended that company to my friends. I'm delighted.

17 July 2019
Unprompted review
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Reply from City-Wohnen

Hi Gosia,
thank you for those nice words and thanks for recommending us to your friends. We are looking forward to helping them, too.
Ava from City-Wohnen

Rated 5 out of 5 stars

Good service especially for a person…

Good service especially for a person external to Germany 🇩🇪.

12 July 2019
Unprompted review
City-Wohnen logo

Reply from City-Wohnen

Hi Anthony, thank you for your feedback. We strive to make arriving in Germany a little bit easier, especially for our international clients. It is nice to hear that we seem to have suceeded in your case. Let us know if there is anything else that we can do for you.
Ava from City-Wohnen

Rated 5 out of 5 stars

Dependable for Sure

Since it is a know fact that finding a house in Hamburg is not an easy task, and being a newbie here and not aware of this fact, we booked an Airbnb for only 17 days when we first landed in the city. Going for the first apartment viewing for an unfurnished flat, was a nightmare to me and then and there I decided we will going with furnished flats. Obviously City Wohnen is best portal to find furnished and semi-furnished apartments, and we could actually move-in to one of the apartments that suited our needs perfectly within 6 days. Right for the lease preparation (in dual languages) to the settlement of deposit and first month rent, everything went as smooth as silk. The staff is utterly helping and quick. I will definitely recommend it to all apartment hunters in Hamburg if you have busy life and no time to manage all the house related chores on your own. Let City Wohnen take care for you.

25 June 2019
Unprompted review
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Reply from City-Wohnen

Hi Ms. Verma, thank you very much for your nice feedback.
Ava from City-Wohnen

Rated 4 out of 5 stars

Overall experience has been very good

Overall experience has been very good, from first email to moving into the property.
The team has been fantastic.

21 June 2019
Unprompted review
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Reply from City-Wohnen

Hi Paul,
thanks a lot for this fantastic review. Feel free to let us know via email what we need to do to get that 5th star ;) We are eager to improve!
Ava from City-Wohnen

Rated 5 out of 5 stars

I moved to Hamburg for first time and…

I moved to Hamburg for first time and city wohnen helped me on every step for finding apartment.

Thank you very much

13 June 2019
Unprompted review
City-Wohnen logo

Reply from City-Wohnen

Thanks a lot for this nice review!
Anja from City-Wohnen

Rated 5 out of 5 stars

Excellent Service and highly recommended!!!

I am very happy with their services. They were very quick and helpful. They are very reliable and very convenient with their services, especially who doesn’t speak German. I would truly like to appreciate the efforts of Mrs. Anja Greving for all her assistance and thank you for helping us find our flat.

I recommend City-Wohnen and continue to use their service in the future if necessary, certainly again!

21 May 2019
Unprompted review
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Reply from City-Wohnen

Dear Hema Umesh,
thanks a lot for this nice comment!
Regards, Anja from City-Wohnen

Rated 5 out of 5 stars

Excellent Service!!

I am quite happy with their services. Communication is also very good and they take care of everything.

One of the best services in Hamburg. Highly recommended.

10 May 2019
Unprompted review
City-Wohnen logo

Reply from City-Wohnen

Dear Mr Bhaskar,
thanks a lot!
Anja from City-Wohnen

Rated 5 out of 5 stars

Very reliable

Excellent Service!

6 May 2019
Unprompted review
City-Wohnen logo

Reply from City-Wohnen

Dear Remi,
thank you!
Anja from City-Wohnen

Rated 5 out of 5 stars

Simply amazing

Simply amazing. From the initial starting time of my apartment search it took less than three weeks, and I already had the contract in my hand for my future apartment. After filling out the necessary forms and letting the team know what kind of apartment I was looking for, they contacted me within 24 hours with 5 options. The team is super fast, kind and I always felt like I was top priority(true service mentality).
I would definitely recommend City-Wohnen to anyone who is coming from abroad and is afraid of the German housing market. Their team made my house hunt super easy and I am grateful for that, as I could focus on other things while knowing I am in the hand of a professional team.

16 April 2019
Unprompted review
City-Wohnen logo

Reply from City-Wohnen

Dear Mr Gaspar,
thanks for your nice review. Our intention is always to help customers as soon as possible and each customer is indeed top priority ;-)
Regards, Anja from City-Wohnen

Rated 5 out of 5 stars

City-Wohnen

The process was great and clear from the first meeting until we've finally signed the contract. Even after we've received the apartment keys the follow up was great!

10 April 2019
Unprompted review

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