Excellent service in difficult times
I am extremely pleased with the great service provided by Citadel both as a letting agent and, block managers.
The team are professional, responsive, and attentive to every detail. You made the entire letting process smooth and stress-free, quickly finding reliable tenants for my apartment. Their expertise and 'know how' exceeded my expectations.
The maintenance and grounds service offered to our apartment block is very professional and made it a much easier decision to hand over letting my apartment through Citadel and have them manage everything.
Citadel's pricing structure is competitive and fair for an excellent service.
There were serious issues in our apartment block when Citadel took over the management. In consultation with the resident committees and external agencies they managed a very difficult and sensitive turn around to what is now a safe and secure living area.
I highly recommend Citadel to anyone looking for a trustworthy and efficient service.