Flintshire County Council has had 5 Trojans now for some four years and they are still our defacto tool for confirming a calibrated (UKAS) sound level & for audio capture. They play a key role in many... See more
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See what reviewers are saying
I needed 3x illuminating noise signs so contacted Estella, she sorted them out for me really quickly and her customer service is second to none, in addition to this I needed some other kit calibrated... See more
Company replied
I purchased a dB5 dose badge kit for a specific job. With respect to the use of the equipment I totally recommend it over their previous dose badges. The remote start, stop and read function was inva... See more
Company replied
Needed noise badge kit sorting as Reader was defective. Cirrus sorted collection via Courier and as kit was only calibrated a few months ago it was fixed under warranty. Very fast turnaround so I... See more
Company replied
Company details
Written by the company
Cirrus Research is dedicated to the prevention and eradication of noise-induced hearing loss and environmental noise pollution. We achieve this by developing and supplying high-quality, simple-to-use and accurate acoustic measurement instrumentation and complementary products and services, that make the measurement of noise, vibration and other environmental conditions as easy and accessible as possible to individuals and organisations worldwide. We will always conduct ourselves in a professional manner, adhere to all relevant international acoustic regulations and standards, and drive positive change in the industry wherever necessary.
Contact info
Acoustic House, Bridlington Road, YO14 0PH, Hunmanby, United Kingdom
- +44 1723 891655
- sales@cirrusresearch.com
- cirrusresearch.com
4.8
Excellent
188 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Good fast service
18 February 2020
Unprompted review
Reply from Cirrus Research plc
Hi Billy,
Thank you for taking the time to leave us a five-star review; we really appreciate it! We look forward to doing business with you again in the future.
All the best,
Clarke
The Cirrus Team
Not a good experince
I ordered a Outdoor kit and Type 1 meter I had previously ordered the same kit. which was first class I order the same kit as before.
1 outdoor box is not as good construction, the padlock locations are not enforced and are far too small to fit a sercure padlock. the handle had a sharp edge which required trimming.
2 the kit was supplied without a Microphone, leading to having to take the outdoor microphone to pieces to be able to calibrate the the recorder. no tools no explanation how to do this at night in the rain.
3 No tripod
4 Battery life or charge state is unknown, no indicator fitted. Charger is is attached by slide on clips which are not designed for repeated use again is difficult to fit and remove and only one battery at a time can be charged.
After a 20 years of using Cirrus I was very disappointed I wont be ordering anymore equipment from Cirrus. Once this needs Kit needs replacing I will seek an alternative supplier.
18 February 2020
Unprompted review
Reply from Cirrus Research plc
Hi Gary,
Thank you for taking the time to leave us your feedback.
We're obviously incredibly disappointed with your comments, and we're sorry for any issues you may have encountered with your equipment. We pride ourselves on delivering first-class instruments to all of our customers, and so to learn that we haven't done that in this case is not something we take lightly.
I have spoken to a member of the Sales Team, who advised me that they have tried to contact you on a number of occasions in an attempt to rectify your issues, but was unable to get hold of you. If you would like to email or phone us with the best contact details, we'd be more than happy to talk with you and see if we can put things right.
Best wishes,
Clarke
The Cirrus Team
Noise tools assessmet day
A full and informative day whic delivered what it promised and wha i needed for managng the nise risk in the workplace. Well presented and a good venue.
17 February 2020
Unprompted review
Reply from Cirrus Research plc
Hi Chris,
Thank you for taking the time to leave us such a great review. We're really pleased you found the training helpful and we hope you now have everything you need to manage the noise risks in your workplace.
All the best,
Clarke
The Cirrus Team
Hand Held Vibration Training
Hi
Trainer Craig Storey tailored the HAV course at our site to suit our companies requirements and the existing knowledge of the attendees. We would definitely recommend Cirrus Research for this type of training based on their knowledge and expertise in this area.
17 February 2020
Unprompted review
Reply from Cirrus Research plc
Hi David,
Thank you for taking the time to leave us such a brilliant review! We're really pleased that you're happy to recommend us for training. We'll also pass your comments on to Craig.
All the best,
Clarke
The Cirrus Team
Great service highly recommended
4 December 2019
Reply from Cirrus Research plc
Hi Stuart,
Thank you very much for taking the time to leave us a five-star review!
All the best,
The Cirrus Team
The only reason for not giving five stars…
The only reason for not giving five stars is that this customer service review partly relates to repairs carried out to rectify damage during delivery of a set of dose badges from Cirrus. Cirrus immediately undertook to repair the damage, which they did. The equipment was recalibrated by Cirrus and delivered back as agreed.
Two further sound level meters had their keypads repaired at the same time following a number of years of heavy use. Again repairs, recalibration and delivery were all carried out as agreed.
4 December 2019
Reply from Cirrus Research plc
Hi Steve,
Thank you so much for taking the time to leave us a review. We're sorry we didn't get it 100% right with the delivery of your doseBadges, but we're pleased to know we rectified the issue for you and that you're happy with the outcome.
We're looking forward to doing business with you again in the future.
All the best,
The Cirrus Team
CK685
Product arrived promptly.
some issues with the specification were dealt with rapidly and efficiently.
customer service was excellent as always.
new CK685 up and running and making a big difference! remote linking to device is very nice!
4 December 2019
Reply from Cirrus Research plc
Hi Tony,
We're really pleased that you're finding your CK685 is making a difference. We look forward to doing business with you again in the future.
All the best,
The Cirrus Team
Always available to help
4 December 2019
Reply from Cirrus Research plc
Hi Lee,
Thank you for taking the time to leave us a review. It's great to know you find that we're always on-hand to help! We look forward to working with you again in the future.
All the best,
The Cirrus Team
Reply from Cirrus Research plc
Hi Natalia,
Thank you very much for taking to leave us a review - we really appreciate it and we're thrilled that you find us great to deal with.
Best wishes,
The Cirrus Team
Reply from Cirrus Research plc
Hi Steve,
Thanks very much for your review! We're thrilled to know that you'd be happy to recommend us :-)
All the best,
The Cirrus Team
I bought a noise meter from Cirrus and…
I bought a noise meter from Cirrus and I have to say the machine is very user friendly and easy for a non noise professional to use. The software is also very easy to use. Purchasing from Cirrus was a good experience.
27 November 2019
Reply from Cirrus Research plc
Hi Allan,
Thank you very much for taking the time to leave us such a positive review! We're really pleased to know that you're finding the instrument and our software easy to use. We look forward to doing business with you again soon!
All the best,
The Cirrus Team
Highly recommended
Highly recommended, the customer care is refreshingly excellent and they're not all about profit which seems to be rare these days.
27 November 2019
Reply from Cirrus Research plc
Hi Tim,
Thank you so much for your lovely review! We look forward to doing business with you again in the future.
All the best,
The Cirrus Team
Excellent equipment and Service
Excellent equipment. Fantastic supports service.
Highly recommend
24 October 2019
Reply from Cirrus Research plc
Hi Steve,
Thank you for taking the time to leave us a five-star review; we're over the moon! We're really pleased you're happy with our equipment and our support. We can't wait to do business with you again in the future.
All the best,
The Cirrus Team
Really happy with the service
Really happy with the service. Both Anja Foley and Lesley Roberts and the team have been really helpful throughout the process.
2 October 2019
Reply from Cirrus Research plc
Hi Adrian,
We're delighted to read your 5-star review! We'll pass your feedback on to Lesley and Anja.
Best wishes,
The Cirrus Team
Reliable
Reliable, helpful and with timely reminders. We are very happy with the service provided.
1 October 2019
Reply from Cirrus Research plc
Hi Janette,
We're really pleased you're happy with our service. Thanks for taking the time to leave your review.
All the best,
The Cirrus Team
A second Real Time Analyser
We purchased from the recent sae offers. The equipment was fully discussed and turned up as specified.
This is our third purchase from Cirrus and our team are highly delighted.
30 September 2019
Reply from Cirrus Research plc
Hi David,
We're delighted to read your review! Thank you for taking the time to write it.
All the best,
The Cirrus Team
Very efficient service.
30 September 2019
Reply from Cirrus Research plc
Hi Donna,
Thanks for taking the time to leave your review!
All the best,
The Cirrus Team
Hired Cirrus Optimus sound measurement…
Hired Cirrus Optimus sound measurement kit including personal noise dosimeters and as usual staff very helpful, kit was insured for a small additional fee and kit arrived in good condition a couple of days before being needed. Simple and easy kit to use.
Also returning the kit was simple and easy to do.
30 September 2019
Reply from Cirrus Research plc
Hi Bob,
We're really happy to read that you found our hire service easy to use. Remember - we're always here whenever you need to hire equipment in the future!
All the best,
The Cirrus Team
Excellent equipment and service.
30 September 2019
Reply from Cirrus Research plc
Hi Tony,
Thanks for taking the time to leave us a 5-star review! We really appreciate it.
All the best,
The Cirrus Team
Great experience
Great experience. Sue Rowson was excellent in terms of scheduling and accomodating the drop off lift times for the equipment. Equipment is flawless as always. A seamless service. Cirrus Research is always my first choice.
25 September 2019
Reply from Cirrus Research plc
Hi Jacqui,
Thank you for writing such a lovely review! We'll pass your comments onto Sue; we're sure she'll be delighted to read them.
Best wishes,
The Cirrus Team
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