CiRCULA WatchesReviews 

293
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and finishing of the products, often noting that the watches exceed their expectations and are beautiful examples of craftsmanship. The ordering process is frequently described as smooth and efficient, with many appreciating the proactive communication and fast delivery service, even for international shipments. Reviewers also highlight the outstanding customer service, with staff being helpful, responsive, and going above and beyond to meet customer needs. However, some customers experienced issues with customs declarations and delivery delays, particularly with certain carriers. A few people also mentioned specific design preferences, such as the size of the hour hand, the absence of minute markers on the bezel, or the thickness and stiffness of certain straps, suggesting areas for potential improvement.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the exceptional quality and value of the... See more

Order

Customers consistently note positive experiences with order, highlighting the simple and smooth ordering... See more

Customer service

Customers consistently report positive experiences with customer service, often describing it as exceptional... See more

Delivery service

People report positive experiences with delivery service, often noting that orders arrived quicker than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall, my purchase was smooth and was completed quickly, and the product exceeds my expectations. The shipping process was fair - minus dealing with customs. No additional tariff or duties were r... See more

Rated 5 out of 5 stars

I like super compressor style watches, but Circula Supersport is real super compressor watch. Great finishing, super sapphire crystal, perfect thickness, unbeliveable lume (in my opinion kills Sei... See more

Rated 5 out of 5 stars

I'm super happy with the green ProTrail! It looks crisp and with different straps, fits a variety of outfits/occasions. I appreciate the peace of mind I get from the hardened steel, shock protecti... See more

Rated 5 out of 5 stars

First of all, the Circula ProTrail is a fantastic watch and will get major wrist time. The ordering process was simple, and when demand for this model spiked the company reached out proactively to ou... See more


Company details

  1. Watch Manufacturer
  2. Watch Store

Written by the company

Since 1955 - Tool watches from Pforzheim As a family business based in Pforzheim, one of the oldest centers of German watchmaking, we have been producing distinctive, precise and reliable mechanical tool watches for more than 70 years. Watches that are robust and perfect for all adventures, on land, in the water or in the air. Discover the most popular models in our dive, field, pilot and steel sports watches categories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

293 reviews

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4.9

All reviews

(293)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Immediate delivery

Immediate delivery. Cornelius provided an extra strap gratis, very nice. The watch itself is a highly crafted timepiece, beautifully executed.

1 July 2024
Rated 5 out of 5 stars

Purchased the Blue Pro Flight

Purchased the Blue Pro Flight. Fantastic quality, over and above service and the level of detail is really only seen on watches at higher price points.
A happy customer here. Thank you.
Clive.

1 July 2024
Rated 5 out of 5 stars

Circula watch

This is my second Circula watch. Communication and shipping are excellent and fast. The watch is beautiful. A smooth and seamless transaction. A+++++

12 June 2024
Rated 5 out of 5 stars

Awesome specs, good looking watch

The only negative is the movement is a bit out of spec compared to what is announced (+12 spd) which is still great for a mecanical watch.
Apart from my first point, the watch looks good, is easy to wear, the case doesn't scratch and the lume looks amazing.
If you're reading reviews to know if it's worth buying, it is and i'll surely return to the brand in the future for another purchase.

10 June 2024
Rated 5 out of 5 stars

Circula Protrail Watch Purchase

I was inspired to purchase a Circula Protrail Watch after first reviewing several online videos, each justifiably praising the watch by giving rave reviews. After receiving my purchase I am completely satisfied with the build quality of the watch and overall experience with Circula Watches.

2 May 2024
Rated 5 out of 5 stars

Quality watches, highly recommended!

This is a small family run watch company of 3 generations which I encountered for the first time at the San Francisco watch show. I bought two watches from them that day even though I did not know their brand beforehand because of the high quality and excellent design (SuperSport models with internal bezel which is a very cool complication that is not that common and seen on much more expensive watches, distinctive cushion case shape with beautiful finishing, in great colors: a) gorgeous metallic turquoise and b) very smart looking saturated opaline orange). Kind and personal customer service from the owner. He even took a survey from thousands of customers of what they wanted in order to design the watches I bought. My watches were regulated to perfection at the factory, running more accurately than spec. I'm very happy with them! Highly recommend. :o)

4 May 2024
CiRCULA Watches logo

Reply from CiRCULA Watches

Thank you for your feedback Joyce. It was great meeting you in SF and we are very happy to have such friendly enthusiasts like you now wearing Circula. Hope to see you again next year.

Rated 4 out of 5 stars

Great looking versatile diver

Brisk delivery times and prompt email responses to queries. Fantastic watches too. Very crisp, modern take on the age old diving watch and surprisingly light in titanium. Nice tight bezel action so you're not afraid it will lose its place when bumped. My diver is now an everyday watch and sharp enough to be worn with a suit.

6 May 2024
Rated 1 out of 5 stars

Wrong item sent

UPS delay in delivery, not Circula issue. Wrong item was shipped by Circula, had to repack, print forms and send back. Asked for refund, lost confidence in company, will not use again.
Update: UPS initiated delivery date change, wanted to deliver 24hrs later when I was at a funeral, therefore, I rearranged. No anger just disappointment at error.

2 May 2024
CiRCULA Watches logo

Reply from CiRCULA Watches

Thank you for your feedback. Where we of course understand the disappointment that you received the wrong watch, I don't fully understand where all the anger is coming from. We reacted to your email within minutes and apologized, also organized a free return and pickup where you just had to print a shipping label. No cost for you or extra effort. According to the UPS tracking updates you requested a delayed delivery yourself.

Rated 5 out of 5 stars

Unique German Watches

Circula is one of my favorite German watch brands. They offer unique designs with beautiful colors for a great price that doesn't sacrifice quality. The service is excellent, with quick shipping times and an owner who is reachable should you have any questions or concerns.

26 April 2024
Rated 5 out of 5 stars

Excellent watch matched by excellent service.

I received an excellent watch together with exemplary customer service including questions fielded by the owner himself.

The Circula Protrail field watch looks extremely smart with the umber coloured dial and looks and feels great on the bracelet and strap. Specification and build quality are top notch and can easily put many higher prices watches to shame.

I was slightly worried that the watch would wear too large, but it fits perfectly on my 18.5 cm wrist. This is testament to the clever design that's gone into the
product. Needless to say timekeeping is also excellent.

If you want a well designed, classy, well specified and built modern upgrade on the traditional field watch, which more than justifies its price you could you can't go far wrong with Circula.

8 April 2024
Rated 5 out of 5 stars

Exceptional Quality and comfort for…

Exceptional Quality and comfort for both Circula Time Pieces I have purchased. The Customer Service and Communication is also Above & Beyond. Much appreciated and a customer now for the long term. Thank you Team Circula!

3 April 2024
Rated 5 out of 5 stars

Watch is an Excellent Value

The watch is an excellent value. Had one small issue with a couple of stuck bracelet links and Circula immediately corrected the issue and sent me replacements. Excellent service and backing one's product.

5 March 2024
Rated 5 out of 5 stars

AquaSport II … impressive!

Purchased an AquaSport II watch w/anthracite face at the DC Watch Show. This is my third Circula watch (still have the other two), and the fit and finish is excellent, as is the accuracy (running inside chronometer range). This version with its grey face and seafoam second hand and bezel markers looks great with shorts and casual wear or dressier attire. The stainless steel mesh bracelet is comfortable and adds a bit of a vintage look, and the beads of rice bracelet and tropic style black rubber strap look great too!

5 March 2024

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