Circular Threads Reviews 63

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The customer service, product and value of this place is amazing. When my original option was not available they followed up and offered me a perfect .. if not better solution and kept great communic... See more

Rated 5 out of 5 stars

I visited Circular Threads today to find an outfit for an upcoming Indian wedding, and Aavantika was incredibly helpful, professional, and friendly throughout. She took the time to help me choose a be... See more

Rated 5 out of 5 stars

Anoli was super helpful and had a great selection of South Asian bridal wear. She also has a smaller selection of menswear that is really well priced if you can find your size and what you're looking... See more

Company replied

Rated 4 out of 5 stars

Circular Threads is a fantastic platform for buying and selling preloved South Asian outfits. I’ve sold bridal lehengas here and made over £1,000 effortlessly—it’s such a hassle-free experience! On th... See more

Company details

  1. Clothing Store

Written by the company

The home of preloved South Asian fashion. We are a marketplace for preloved South Asian fashion. We want to make preloved clothing your first choice, whatever the occasion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

Great service would definitely recommend

Anoli was super helpful and had a great selection of South Asian bridal wear. She also has a smaller selection of menswear that is really well priced if you can find your size and what you're looking for. Definitely recommend for anyone who is having a desi wedding, even if you don't find what you're looking for you'll get some ideas about what you might want.

15 January 2024
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Reply from Circular Threads

Thank you so much Munnawar!! Was lovely to meet you and your fiance, looking forward to seeing pictures from the wedding!

Rated 5 out of 5 stars

Brilliant service and beautiful range of options

I went to circular threads to buy a lehenga for the evening of my wedding. It was such a positive experience. Anoli was so patient; she really listened to what I was looking for, what I felt comfortable in and showed me so many beautiful options. I was amazed at the range available - there were so many options, it was hard to choose! Anoli and team are doing such a brilliant thing at circular threads. I wouldn’t hesitate recommending them/their service to anyone.

27 January 2024
Unprompted review
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Reply from Circular Threads

Thank you for such a lovely review!! I am so glad you had such a good experience with us! We look forward to welcoming you all again! <3

Rated 5 out of 5 stars

Great service and sustainable Indian fashion

I dropped off my outfit to circular threads, and within 2 weeks it was sold! And it was completely hassle free. I definitely recommend their VIP service!

13 January 2024
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Reply from Circular Threads

Thank you so much Rona! Looking forward to you shopping and selling with us again!

Rated 5 out of 5 stars

10/10 Ongoing Service

at Kishan Kerai, we sample many different items in various fabrics to house in our showroom or sell online. some of these don't fit the collections we like to put together, but they're still amazingly made clothing pieces - which is why we're really happy Circular Threads are here to take these outfits off my hands and sell them on their platform - whilst not having to worry about storing it in our showroom. amazing service, couldn't recommend them enough for selling pre-loved or bespoke pieces!

20 January 2024
Unprompted review
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Reply from Circular Threads

Thank you so much for your review Kishan, it really means a lot. We love selling your excellent quality outfits on our platform and take pleasure in showing your beautiful brand to our customers. Thanks for not letting your sample pieces go to waste. You're such a pleasure to work with!!

Rated 5 out of 5 stars

I am so happy with my experience with…

I am so happy with my experience with Circular Threads. Imanaged to buy and resell my bridal lehenga! It was amazing, I used their VIP service and they held it for me for 8 weeks. I initially spent £550 on the outfit, wore it, cleaned it and resold it for £450. I spent £100 overall for an outfit that retails at £1500!!! Thank you Circular Threads!

22 January 2024
Unprompted review
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Reply from Circular Threads

Thank you so much for your review Maria - this is amazing!!!

Rated 5 out of 5 stars

Seller

I have sold two of my pieces on Circular Threads with their VIP service. I posted my outfits over to their studio and they dealt with everything, and I have just seen a lovely sum of £200 enter my account!!! Super happy to be part of the pre loved community:)

22 January 2024
Unprompted review
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Reply from Circular Threads

Thank you so much - really happy to hear this, and that you had such a great experience :)

Rated 5 out of 5 stars

Fantastic team and great experience

Thanks Anoli and team at Circular Threads for selling my outfit so quickly (within 2 days!). Friendly, efficient service and very professional. The whole process was very easy!
I will definitely be selling more outfits through CT in the new year.

Thanks again xx

8 December 2023
Unprompted review
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Reply from Circular Threads

Amazing! So so happy to hear, your outfit was beautiful, it got snapped up so fast! Looking forward to supporting you again with more sales! xx

Rated 5 out of 5 stars

10/10 service! Amazing business!

Incredible experience from day 1. I came across this local business a while ago and have sold 10+ outfits with them. I have had a smooth experience with the lovely Anoli since we first spoke and I can’t wait to use there services in the future. I would 100% recommend this amazing business! Service is 10/10. Thanks so much team!

15 December 2023
Unprompted review
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Reply from Circular Threads

Thank you so much Falguni - you're a STAR seller, and have wonderful taste. We love helping you sell your beautiful outfits! Hopefully you should still be seeing some more funds entering your account (even when in Australia!)

Rated 5 out of 5 stars

Thank you Circular Threads, amazing!!

Circular Threads is amazing! I needed an outfit for my first ever Indian wedding and had no idea what I was looking for or needed and also didn’t want to overspend. Anoli was so lovely and recommended an outfit for me and it was perfect. I received so many compliments. Anoli thank you so much, I loved supporting your venture of continuing the thread!

21 December 2023
Unprompted review
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Reply from Circular Threads

Lucy - you looked like a DREAM in your outfit, I can't wait for you to have another asian wedding so that you can do it all over again. Thank you for being so supportive to our small business.

Rated 5 out of 5 stars

Amazing service and selection of clothing

The quality of outfits and the customer service at Circular Threads is exceptional. I was able to arrange a last minute consultation at their studio in Bushey using their online booking system. The super fast communication on their WhatsApp enabled me to book an appointment on short notice which was really great.

The level of service and attention to detail during my consultation was amazing. I needed two outfits for a wedding and during my consultation, I was encouraged to try on as many outfits until I found the best that suited me. There was a commitment to finding an outfit that I would truly appreciate and looked the best on me. The service was also really professional and friendly. Not only are there second hand pieces, there are some new designer items at a heavily discounted price. The prices are fair and reasonable for the high quality outfits available to either purchase or rent.

I highly recommend using Circular Threads if you are needing a South Asian outfit and want to shop sustainably. I'll certainly be returning in the future to purchase more outfits 🥰

12 October 2023
Unprompted review
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Reply from Circular Threads

Thank you sooo much for such a detailed and honest review, I am so glad you had such a wonderful experience, it means so much to us!!

Rated 5 out of 5 stars

My entire experience was great

My entire experience was great - the Circular Threads team answered all of my questions before I made an order, the items arrived sooner than expected and they were in excellent condition! Highly recommend this website and would definitely order again x

19 August 2023
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Reply from Circular Threads

Thank you soo much Julia! You looked gorgeous in the piece you bought - can't wait to see you again :)

Rated 5 out of 5 stars

Exceptional!

Very impressive selection of preloved Indian outfits and fab customer service!
Bought 2 beautiful outfits at very reasonable prices. Totally sold on the whole concept 😊

26 May 2023
Unprompted review
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Reply from Circular Threads

Thank you for all of your support Swati, I am so glad that you love what we do!!! Hopefully see you again when you come to sell your pieces / for future weddings!

Rated 5 out of 5 stars

I’m a customer for life

Unbelievably good service. Had many of my dresses sold that I couldn’t sell anywhere else. Seamless service, very fast, very effective and very trustworthy. Will be using again and again.

14 January 2023
Unprompted review
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Reply from Circular Threads

Hi Nischa, Thank you so much for this review - it means so much to us, especially that you love our service! You have been an amazing seller and are making such a difference by selling on your stunning outfits <3

Rated 5 out of 5 stars

A very happy customer!

An amazing experience from start to finish! From messaging on the online chat option about sizes to purchasing my 1st preloved SA outfit. Highly recommend, value for money, quality and saving the planet. Happy customer!!

15 November 2022
Unprompted review
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Reply from Circular Threads

Thank you for your purchase Priyanka! We are so happy you loved it!

Rated 5 out of 5 stars

Professional and motivated

Circular threads managed to sell my deadstock after closing my store. I paid for the VIP package where they photographed my items and also included it part of their campaign shoot.
The team also promoted my items on social media sights to get more eyes on the products. Will definitely be using them again, they're such a lovely team to work with.

17 October 2022
Unprompted review
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Reply from Circular Threads

Thank you for trusting us and selling your lovely outfits with us, we cannot wait for the next few pieces!

Rated 5 out of 5 stars

Amazing experience!

Amazing experience!! Very fast turnaround. I would definitely sell my other Indian outfits through Circular Threads. Highly recommend it to friends and family.

5 September 2022
Unprompted review
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Reply from Circular Threads

Thank you so much for your review Bhupinder, we are so glad that you had such a great experience with us!

Rated 5 out of 5 stars

10/10 from all aspects

Absolutely fantastic service and a fabulous idea. I always thought there should be a way in which pre-loved authentic wear should be solved and circular threads have done this flawlessly! Fantastic variety to choose from for any budget or function, extremely helpful customer service and speedy delivery with DPD. Would recommend without hesitation to everyone looking for a great deal with no headache.

15 September 2022
Unprompted review
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Reply from Circular Threads

Thank you so much for this review! We pride ourselves on our customer service, and it feels so good to be recognised for it :) Thank you for choosing us, and preloved for your south asian wear x

Rated 5 out of 5 stars

Amazing selection of high quality…

Amazing selection of high quality pre-loved formal Indian wear! I found out about Circular Threads through Instagram and it will now be my go-to place for future Indian weddings. I got a beautiful mint green/sage three-piece lehenga set for an incredible price. The process was very smooth and Anoli was very responsive to all my questions via the chat. The lehenga arrived exactly as described and I got a lot of compliments on it during my friend's wedding. Thanks Anoli and am excited to purchase (and maybe even sell) on Circular Threads again!

26 August 2022
Unprompted review
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Reply from Circular Threads

Thank you Amanda for your kind words. So happy that you had an enjoyable experience, and can't wait to see what you get next!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very helpful when attempting to sell my pre loved outfit. So glad I found this site. Highly recommend to others for buying and selling new and pre loved garments!

17 August 2022
Unprompted review
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Reply from Circular Threads

Thank you so much for your feedback! It means so much to us!

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