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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their authenticity and freshness. Many people are particularly impressed with the competitive pricing, noting that the value for money is exceptional compared to other options. The delivery service is frequently described as fast and reliable, with items arriving well-packed and in perfect condition. However, some people mentioned occasional delays in restocks or deliveries, and a few customers expressed concerns about shipping costs. There were also isolated reports of issues with tracking information or packages not being received, with some confusion regarding the courier service.

What people talk about most

Product

Users describe positive interactions with products, consistently praising their high quality, excellent... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent product quality, often... See more

Price

Consumers consistently express satisfaction with the pricing, often highlighting that products are cheaper... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast and... See more

Value for money

People report positive experiences with value for money. Customers consistently praise the great prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuinely good products. No flavors made in basement. All quality vapes. Flawless customer service (always reply fast to emails, even when I had problems with delivery everything was resolved quickly)... See more

Rated 5 out of 5 stars

Great service from CigsLT. The website is easy to navigate, my order arrived quickly and well-packed. The product quality is excellent, and the price is unbeatable. Will definitely be ordering again.... See more

Rated 5 out of 5 stars

The best e-liquid provider in Europe. Reasonable prices, well-designed website and friendly administration. All questions are answered very fast, much promotions. Delivery takes time for a few days. M... See more

Rated 5 out of 5 stars

Buying from this companys now for 2 years, always getting the right products and they always are good quality and great packed, fast shipment, good discounts and I also like that they allow you to get... See more


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store
  3. Wholesaler

Written by the company

It all started with the search for a healthier alternative to smoking, and that's how CigsLT was born - it's one of the most convenient e-shops with a huge range of popular products, whose field is the sale of electronic cigarettes and their accessories in EU countries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

523 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Everything went smoothly

Everything went smoothly – the products are good quality, delivery was fast, and the website is easy to use. The only downside is the shipping cost, which feels a bit too high, especially for smaller orders. It would be great to see more flexible shipping options or free shipping above a certain amount. Overall, a reliable store – I recommend it.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

It used to be worth the attention

It used to be worth the attention, but now... The shipping cost is absolutely insane. Unfortunately, I’ll have to look elsewhere to order from. It's a shame how far CigsLT has declined.
I’ll come back when the shipping prices return to normal.

VENIPAK & Omniva Parcel Locker - 6 - 7€ Free Shipping From 100€

13 May 2025
Unprompted review
CigsLT.vc logo

Reply from CigsLT.vc

Thank you for your feedback.
Please note that we are not located in Lithuania, which directly affects our shipping logistics and pricing. The current delivery cost reflects the real expenses involved in cross-border shipping.

Thank you for your previous support, and we hope to see you back in the future.

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