Frequently order from Cigars.co.za and every order has been delivered on time (or even before). My last order they notified me about a stick not being in stock and asked if they could replace it wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The order and delivery were very smooth and straightforward. I love the packaging as it preserves the cigars very well. Cigars were incredibly smooth — earthy on the nose, caramel on the draw, and lea... See more
Company replied
So far the best cigar retailer I have found in South Africa. Good selection of cigar brands (although I would love it if they would consider stocking Camacho especially the Connecticut Toros). The cig... See more
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Ordering was easy, had an issue with payment (me being the issue, not their website), they followed up and assisted me. They then followed up again as soon as they realised they were out of stock of t... See more
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Company details
Written by the company
Cigars.co.za is South Africa’s leading specialist in premium cigars, offering one of the biggest curated selections available in the country. Our focus is on quality, authenticity, and consistency, supported by a knowledgeable team passionate about helping customers at every stage of their cigar journey. All cigars are stored in professionally managed humidors, maintained at optimal temperature and humidity to ensure that every cigar reaches you in perfect condition. PedroPortia Cigar & Champagne Lounge in Fourways is the flagship lounge associated with our online offering, providing a sophisticated, welcoming environment to enjoy our cigars on‑site. The lounge features an extensive walk‑in humidor, a premium bar selection, and attentive service, making it an ideal setting for both relaxed visits and special occasions. Together, Cigars.co.za and PedroPortia combine expert online service with a high‑end lounge experience, positioning us as a trusted destination for cigar lovers across South Africa.
My promise to you
Written by the company
- You will get the best kept cigars in the fastest way possible!
- All our cigars are kept in a temperature and humidity controlled warehouse. With no delays, as everything you see is in stock, together with a courier company that is proven to be the fastest, you will get your cigars before you can say: supercalifragilisticexpialidocious
Our shipping promise
Same day and next day deliveries
JNB / PTA area same day delivery on orders completed before 10am. The rest of South Africa, all orders are delivered the following working day. (Rural areas can take 2-3 days extra)
Contact info
PedroPortia Cigar Lounge, The Gantry Lifestyle Center, Cnr Witkoppen and The Straight av, 2021, Fourways, South Africa
- 0713518820
- Smoke@cigars.co.za
- cigars.co.za
4.9
Excellent
859 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Lightening-fast delivery as always
Lightening-fast delivery as always. Exceptionally well packaged as always. It breaks my heart that I haven't more money to spend with you guys!
29 December 2025
Reply from Cigars.co.za
Ahahah great review ! Thank you so much Khosi! =)
Always a great experience to order here!
17 December 2025
Reply from Cigars.co.za
Thank you so much for the awesome review Emmanuel!
As always a perfect product
As always a perfect product. Delivered with care. I have never had an issue with smoking.
21 December 2025
Reply from Cigars.co.za
Thank you so much for the awesome review!!
An all-in brilliant service
An all-in brilliant service. From the fantastic selection of competively priced cuban and new world cigars, the professional and courteous communications to the next day delivery from Joburg to CPT .. a faultless experience. Thank you so much.
17 December 2025
Reply from Cigars.co.za
Thank you so much for the awesome review Warren! We are here to help!
I have recently started my cigar…
I have recently started my cigar journey and my first order of Cohibas have just arrived. Safely in a splendid display of elegance
22 December 2025
Unprompted review
Reply from Cigars.co.za
Thank you for the awesome review Tyler! We are here to help!
Reply from Cigars.co.za
Thank you so much for the awesome review!
Cigars.co.za experience
Great customer service. Product arrived on time and in prestine condition. Enjoying my purchase.
3 December 2025
Reply from Cigars.co.za
Thank you so much for the great review Dan!
Super-efficient and the delivery was…
Super-efficient and the delivery was quick sticks. I'm mightily impressed with your Service :-).
11 December 2025
Reply from Cigars.co.za
Thank you so much Celia! We are here to help!
Fast delivery within 24 hours from one…
Fast delivery within 24 hours from one province to another very efficient
8 December 2025
Reply from Cigars.co.za
Thank you so much Will! That’s how we roll =))
Always quality as usual
5 December 2025
Reply from Cigars.co.za
Thank you so much Charl! Always a pleasure!
Good quick delivery and excellent communication
1 December 2025
Reply from Cigars.co.za
Thank you so much for the awesome review FC! Much appreciated
Escobar Natural Double
The order and delivery were very smooth and straightforward. I love the packaging as it preserves the cigars very well. Cigars were incredibly smooth — earthy on the nose, caramel on the draw, and leaving gentle vanilla notes on the finish. A beautifully balanced smoke.
27 November 2025
Reply from Cigars.co.za
Thank you so much for the awesome review Nels! Really appreciate it!
Consistently reliable and a pleasure to…
Consistently reliable and a pleasure to buy from.
26 November 2025
Reply from Cigars.co.za
Thank you so much for your great review Fred!
As an online seller myself
As an online seller myself, I really am impressed with Cigars.co.za. Fast shipping, good communication, and packaging great. Thank Guys!
25 November 2025
Reply from Cigars.co.za
Thank you so much Wouter!! Really appreciate the great review =) We are here to help!
Reply from Cigars.co.za
Thank you so much for the great review Sean! Much Appreciated!
Unbelievable service
Unbelievable service, ordered twice now, brilliant packaging, next day delivery (I’m in Gauteng) and cigars came in perfect condition. Couldn’t recommend highly enough no need for me to shop elsewhere. Genuine review.
21 November 2025
Reply from Cigars.co.za
Thank you so much Andy!! Much appreciated for your review!
Great service
The website was easy to use, very informative and from payment to delivery was very quick
9 November 2025
Reply from Cigars.co.za
Thank you so much for the awesome review Marcelle!
Smooth and efficient
The entire browse, purchase and delivery was smooth and efficient. Will definitely order from Cigars.co.za again.
3 November 2025
Reply from Cigars.co.za
Thank you so much for the great review Lee, highly appreciate it!
Worth every cent!
So impressed with the speed and proficiency of cigars.co.za's delivery and packaging.
Incredible!
5 November 2025
Reply from Cigars.co.za
that's how we roll Neil! thank you so much for the awesome review!
Speedy service and everything arrived…
Speedy service and everything arrived in one piece.
Cigars packaged very well and was shipped out the same day I ordered.
17 November 2025
Reply from Cigars.co.za
that's how we roll Matt! thank you for the trust and the review!
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