I spend in this company about 35.000 euro and when I had one single problem with component (rear Corima wheel) and wanted simple change (during guarantee period) I had to spend 2 years of endless... See more
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See what reviewers are saying
There was a slight delay, but these things can happen. The bike arrived, everything was great, and the staff was always available and helpful.
Bought a helmet and a pair of goggles and it was delivered within 4 days to Singapore including Sunday and New Year's holiday. That's blazing fast delivery. Transaction was smooth and easy with the o... See more
Company replied
Ordered this on a Monday after confirming the frame size required. It arrived 8 days later in Australia. No tracking provided, but this wasn't really an issue. Very well packaged. Relatively easy to a... See more
Company replied
Company details
Written by the company
Siamo un team che negli anni è diventato il riferimento per chi di ciclismo ne fa professione, mestiere, ne fa una ragione di vita, di piacere. Ci sentiamo in grado di accompagnarvi, di darvi le giuste chiavi per entrare nel mondo, fantastico, delle “due ruote”. Siamo persone appassionate di ciclismo, che cercano di offrire, oltre a prodotti di ottima qualità, competenze e professionalità… quel qualcosa in più che siamo certi vi farà venire voglia di ritornare da Cicli Mattio.
Contact info
Via Donatori di Sangue, 1, 12026, Piasco (CN), Italy
- +39 0175 055 009
- info@ciclimattio.com
- ciclimattio.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from CICLIMATTIO.COM
Very details on shipping and punctucal…
Very details on shipping and punctucal on delivery. And item received as described with clean packing inside parcel. Definitely worth every penny to pay for e shipping fees. And purchase in this plaform in e future.

Reply from CICLIMATTIO.COM
Good price good service and quick…
Good price good service and quick delivery to Australia

Reply from CICLIMATTIO.COM

Reply from CICLIMATTIO.COM
Excellent communication and once the…
Excellent communication and once the item is ready, the shipment is really fast,
Thank you very much.

Reply from CICLIMATTIO.COM
Great experience
I had a very hard time finding components locally in the USA. They had them and at much lower prices. All of the components shipped from Italy to California and arrived in a few days. Could not have been happier.

Reply from CICLIMATTIO.COM
Great service
My new bike rack arrived within the timeframe promised, and was packaged and delivered carefully. I'd be very happy to order again from Ciclimattio! Grazie!

Reply from CICLIMATTIO.COM
Everything is always as described and…
Everything is always as described and delivered to the US quickly. I have made several purchases and they have all been seamless!

Reply from CICLIMATTIO.COM
Great communication
Great communication
Prompt delivery
I’ll definitely order from them again

Reply from CICLIMATTIO.COM
XLC CR-A27 Black
Delivery is quite ok.Not too much time taken.Parcel received without any damage.Item checked and same as picture with the details given.Quality just nice & I love the item.I'm so happy with my purchase.

Reply from CICLIMATTIO.COM
Even though it was international…
Even though it was international shipping, it was very fast and the communication associated with it was overly abundant so I had no doubt when it would arrive.

Reply from CICLIMATTIO.COM

Reply from CICLIMATTIO.COM
Great customer experience & fast delivery
Was very helpful and great customer service- kept me informed about shipping and expected delivery.
Great experience and service. Will def use web shop again.

Reply from CICLIMATTIO.COM

Reply from CICLIMATTIO.COM
The world is truly one big market…
The world is truly one big market place. I live in Canada and was looking for Time xPro 15 pedals. Ciclimattio showed up in an internet search with the best price. Online ordering was easy and shipping options were clear. Tracking was very useful. Pedals arrived 8 days after ordering. I’m very happy with my shopping experience. Grazie!

Reply from CICLIMATTIO.COM
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