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Company details
Written by the company
Da 200 anni ci prendiamo cura del benessere delle persone con passione e dedizione. La storia dei marchi Farmaceutici Dott. Ciccarelli nasce dalla volontà di offrire soluzioni specifiche ed efficaci per tutta la famiglia: dall'igiene orale, alla cura del piede, passando per cosmetici e igienizzanti, da sempre i nostri prodotti vengono realizzati in Italia per garantire alti standard di qualità e un controllo attento su ogni linea.
Contact info
Via Clemente Prudenzio, 13, 20138, Milano (MI), Italy
- +39 02 580721
- info@ciccarellishop.it
- ciccarellishop.it
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
As I ordered 18 pices shipping was set…
As I ordered 18 pices shipping was set free. Afterwards 9 Euros for ups delivery were charged. How would you feel?
I am very happy with the quality and…
I am very happy with the quality and value of my purchases. I will definitely order again!
Superb service, thank you very much.
Superb service! Thank you very much Dott. Ciccarelli. You did help me in the best way. Kind regards from Maastricht.
The poorest customer service ever
Very poor service. Webshop faulted in order delivery (missing 22 pieces of products), and I immediately contacted customer service via the email address available on the webshop page. No one answered for days. And then, I wrote again through the contact form. And no one answered for a few more days. And after that, I went on chat - they’re offline. After that, I called the customer service phone, and the lady was unwilling to help, asking me to call back again next week. At one point in our conversation, she behaved unpolite and sarcastic. I am stunned by poor customer service, the poorest I have ever had with any. I don't know how this is possible; you pay for everything, the shop is delivering faulty and then no one cares.
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