Love the platform. Only online casino that I know of that is sponsored everywhere, Like Nascar and television commercials. Payouts are quick and easy signing up is a breeze been on the platform for a... See more
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Review summary
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This site is just a place were you can go to ease your mind this is not a place to go and think your going to win money cause it's not you give it every thing and it give you nothing back in return. T... See more
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Is the easy sign up & the selection of games to play. The amount of sweeps coins that you pay for is worth the value & amount you purchase. Verification process is easy & Im hoping redemption is even... See more
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signed up a few weeks ago after seeing an ad on facebook. games are fun for a casual spin, though the prize redemption process took almost 4 days to go through which was a bit annoying. customer suppo... See more
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Company details
Written by the company
Discover Chumba Casino—North America’s premier online social casino. Featuring hundreds of thrilling casino-style games, spin slots, blackjack, and more – experience social gameplay like never before. The ultimate playground for social casino players, at Chumba Casino, the fun never stops. Unleash your excitement with our free-to-play games, offering the chance to redeem bountiful prizes and hit jackpots with every spin.
The World's Favorite Social Casino
Written by the company
- Chumba Casino
- With exciting online casino style games and the chance to win real cash prizes it is easy to see why online casino players flock to Chumba! All your favorite online casino style games are available to play in our two exciting virtual currencies! There is a wide range of your favorite casino games!
Contact info
5-7 Matilda Court Giue Cali Street Ta’Xbiex,, XBX 1423, Malta
- support@chumbacasino.com
- chumbacasino.com
3.9
Great
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 19% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam site worthless
I logged in all my SC was gone they have terrible games and they removed my daily bonus completely useless site and scamming do not play here
29 July 2026
Unprompted review
Reply from Chumba Casino
[UPDATE AS OF AUGUST 4, 2026]
Hello Andrew,
Following up on Hebe's previous update, it looks like we still have not received your email to our Customer Support team. Since it is required to safely access your account details, I am currently unable to dive any deeper into your concern from my end.
Please send an email to support@chumbacasino.com whenever you have a moment. Once that is submitted, I will be ready to actively monitor your case and make sure the team reviews it!
~ Riley
-------------------------------
[UPDATE AS OF AUGUST 1, 2026]
Thanks for sharing the info, Andrew. I understand how important this is, and because the data is sensitive, I really recommend reaching out to our Customer Support team at support@chumbacasino.com. They’re the best folks to help you review your account and figure out what happened. I’m sorry I can’t offer more help right now, but once you connect with them, we'll definitely keep an eye on your case.
- Hebe
-------------------------------
Hi there, Andrew.
I’m really sorry to hear about your experience, and I completely understand why you’re feeling frustrated. It’s extremely upsetting to log in and find your SC missing, especially with the recent changes to the daily bonus feature. I know how disappointing that can be.
Please rest assured that we take account discrepancies very seriously. To help resolve this issue for you as quickly as possible, I’ve sent you a private message here on Trustpilot asking for a bit more information. When you have a moment, please check your inbox so we can look into your account and get this sorted out for you!
- Hebe
Chumba casino has been great over all I…
Chumba casino has been great over all I have won so much more money playing here than anywhere else I would change a thing about this casino.keep being great
28 July 2026
Unprompted review
Reply from Chumba Casino
Hello Hector!
Thank you very much for leaving such an incredible review! I am thrilled to hear that you had an amazing experience with us and that you are enjoying our games and cash prize redemptions. Knowing that you wouldn’t change anything about your time here truly makes my day!
We are delighted to have you as part of our community. Thank you for sharing your feedback, and I wish you many more fantastic sessions ahead!
- Hebe
Best customer service ever
Best customer service ever! Games are fun to play and wins are consistent.i would highly recommend Chumba Casino for an awesome online gaming experience!
26 July 2026
Unprompted review
Reply from Chumba Casino
Hi there, Jason!
Thank you so much for leaving such a wonderful review!
I'm so thrilled to hear that you’ve had such a fantastic experience with our Customer Service team and that you’re enjoying the games. Knowing that we hit the mark for you means the world to us!
I really appreciate you taking the time to recommend us to the community. Thanks for playing with us, and I wish you many more awesome sessions ahead!
- Hebe
Winning made my experience even more…
Winning made my experience even more .You actually win real money
3 June 2026
Unprompted review
Reply from Chumba Casino
Hi there, Takesha!
I just wanted to drop in and say thank you so much for leaving this review!
I'm so happy to hear that you’re having such a blast and enjoying the opportunity to redeem real cash prizes. Hearing that you had such a great experience completely makes my day!
Thanks for being a part of our community—I hope your future games are just as awesome!
- Hebe
I was playing faithfully and what went…
I was playing faithfully and what went wrong, I got alot of deposits from alot of casinos, so my bank closed my account without notice and chumba I bought a package that day not knowing my usbank closed my account so a 13.00 package got sent back which I paid. It wasn't my fault I sent proof to them and they not only closed my account with them but all 4 global lucky land slots. So I got kicked out for nothing being my fault and I had money in 2 of the accounts and they kept it even after I paid the 13.00. They were good with paying out. Just sucked at this situation and keeping my 175 bucks. They said I am banned.
22 May 2026
Unprompted review
Reply from Chumba Casino
Hi Paula,
I understand how frustrating this situation is, especially with your bank account closing unexpectedly and losing access to your account with us. Please know that we take account closures very seriously and only take action after a thorough review.
Following our review, this decision stands in line with our Terms and Conditions (https://www.chumbacasino.com/terms-and-conditions). For privacy reasons, we can't discuss the specifics here, but please check the email sent by our Customer Support under Case ID 08913518 for further details.
~ Riley
signed up a few weeks ago after seeing…
signed up a few weeks ago after seeing an ad on facebook. games are fun for a casual spin, though the prize redemption process took almost 4 days to go through which was a bit annoying. customer support replied eventually. alright for killing an hour on the sofa.
28 July 2026
Unprompted review
Reply from Chumba Casino
Playing Chumba Casino while chilling on the couch is definitely a great way to pass the time, Anayeu! I totally understand that waiting a few days for a prize redemption is frustrating when you are looking forward to it.
Our standard redemption process can sometimes take up to 5-10 business days depending on your bank's clearing time for the funds to reach your account. If you want to take a look at some other redemption options we offer to see what works best for you, we have all the details laid out for you here: https://help.chumbacasino.com/category-view?categoryCode=CHU_PRZ
Have a fantastic time relaxing with your favorite games!
~ Riley
Reply from Chumba Casino
We're glad you are having such a positive experience, Marieliez! It is fantastic knowing that you are having a great time playing and landing some awesome wins. Have fun and enjoy the rest of your day!
~ Riley
Love the fact you can play from home
Love the fact you can play from home. Chumba has been good to me
27 July 2026
Unprompted review
Reply from Chumba Casino
The convenience of playing right from home is definitely one of the best parts, Kelly! We are thrilled that you are having a blast and that Chumba Casino has been treating you well. Enjoy the games and have a fantastic day!
~ Riley
You guys updated Shamrock money pot and…
You guys updated Shamrock money pot and destroyed the game the chances of getting a bonus is 1 out of 1,000 I’ve putting so much on here just to play that game and nothing it acts like it’s going to retrigger the bonus game and only give you 5 boxes and won’t land the last one even if you clear the whole board. And I got up too 10 dollars and after the game just went dark, I will never understand if it’s hitting why does it stop? I go to actual casinos and once you get a game going it’s going to hit no matter how high you raise your bet, it doesn’t makes sense too me, for the games to be on winning streak than completely just stop, or you up your bet from .20 too 1.00 and nothing happens
It will never make sense too me than they say that the games determine winners on a generator random thing, so your saying even if you start hitting the random things thinks oh no it’s not your times let me stop and pass it on too someone else, explain how that works….cause it sounds like the games are controlled.
27 July 2026
Unprompted review
Reply from Chumba Casino
I hear exactly where you are coming from, Tyishiayannya. Hitting a dry spell on a game you've put so much time into is incredibly frustrating. It makes complete sense why you would feel like the game is controlled when it suddenly goes dark right after you start getting ahead.
I want to gently reassure you that the game hasn't been updated or altered to lower your chances of getting a bonus. I would love to clear up your question on how the Random Number Generator (RNG) actually works, too! The system doesn't track your balance, looks at your play amount, or decides it is time to pass a win to someone else. Every single spin is a completely random and independent event.
We always want your time at Chumba Casino to be fun. When a favorite game suddenly turns cold, taking a break for a bit or sticking to the daily login bonus is a great way to catch your breath.
~ Riley
The Big Wins
The Big Wins! Verity of slots make it happen! And last but not least the easy and quick deposits on all winnings ! THANK YOU CHUMBA YOU THE MAN!
10 July 2026
Unprompted review
Reply from Chumba Casino
Appreciate the massive shoutout, Mario Benavides! There is nothing better than hitting a huge win and watching those drop into your account smooth and fast. 🎉 Thank you for being such an awesome part of our community, and we are rooting for your fun momentum to stay red-hot on the floor! 🍀
- Amelia
Terrible RTP
An insane about of dead-spins, incredibly low RTP. Very little entertainment value over a very large sample size. The odds here are ridiculously low.
24 June 2026
Unprompted review
Reply from Chumba Casino
Thank you for keeping it real with us, Eric Cook. Sitting through a dry streak is zero fun, but that unpredictable nature is just how random game math works during a cold spell. We want every visit to feel exciting, so we are sending all our best energy toward your next run. If the good momentum swings your way soon, we would love the chance to earn a top rating back! 🍀
- Amelia
These guys report every single negative…
These guys report every single negative review ive done and apparently for others too. Its wild. Personally i wouldn't trust a company that relies on tactics like that for obvious reasons. Thats fine with me. All you are ensuring is that I now have a vendetta to submit a 1 star review, every single week now...forever. oops! Don't play here guys. Not a single reason to do so.
26 July 2026
Unprompted review
Playing on chumba you have to wonder if…
Playing on chumba you have to wonder if you The only person playing these games with months and years of hitting absolutely nothing spending hundreds of thousands and so far I have probably brought New cars for all the workers these sites talk about RNG but after you have played over a thousand or two rounds on the same games and don't hit any jackpots you kinda wonder how All these sites haven't been investigated by the FBI because they're not government regulated??? Playing over 11 years games not going my way Hahaha Hahaha Hahaha!!!!
24 July 2026
Unprompted review
Reply from Chumba Casino
We understand how frustrating it is when the games aren't going your way. Please rest assured that our platform uses certified Random Number Generators to ensure fair and random outcomes for every player on every spin. Because game outcomes rely entirely on chance, jackpots can never be guaranteed. We encourage you to check out our Responsible Gaming tools if you'd like to set spend limits or take a break.
~ Brice
I would give Chumba 5,000 stars if I…
I would give Chumba 5,000 stars if I could! I actually win with Chumba, love the wide variety of fun games they have. They give a daily bonus that gives u like $3.00 on the 7th day, have next day pay outs once you've verified and I've never had one single issue with them, nothing but everything an online social casino should be!
25 July 2026
Unprompted review
Reply from Chumba Casino
Hi Sheena. Thank you so much for the incredible 5-star review! 🌟 Hearing that you love our game variety, smooth next-day payouts, and daily login rewards absolutely makes our day. We work hard to create the best social casino experience possible, so knowing we’ve hit the mark for you means the world to us. Thank you for being such a valued part of our community!
~ Brice
Terrible bonuses
3 bonuses at $1-$1.20 a spin, paying out $10-$25 each is an absolute joke, ill never play this site again there's no RTP
24 July 2026
Unprompted review
Reply from Chumba Casino
We're sorry to hear about your experience. Getting low payouts on feature bonuses is frustrating. Our games strictly follow certified RNG standards for long-term RTP, but individual sessions can suffer from heavy volatility. We appreciate you sharing your thoughts with us
~ Brice
I used it for about a month
I used it for about a month, and I can say that my first impression turned out to be misleading. The longer you use it, the more flaws you notice.
6 July 2026
Unprompted review
Reply from Chumba Casino
[UPDATE AS OF JULY 27, 2026]
Hello, Rose. I wanted to touch base and let you know that since we haven’t received a response from you, I can't proceed with looking into your concern just yet. Whenever you have a moment, please feel free to contact our Customer Support team via email at support@chumbacasino.com using your registered Chumba email address, and our team will look into your concern. Thank you!
~ Riley
____________________________________________________________________________
We're sorry to hear that you're experience turned out not the way you want it to be. I would love to review your account to see exactly what happened during your time with us. I've privately requested some information from you here on Trustpilot, so please keep an eye on your inbox. As soon as you share a few more details, I will look into it further.
~ Brice
Playing the game is intense
Playing the game is intense, so you never know what you're gonna get.You could be on the high stake or the low strike.Best thing is you get paid off fast
16 July 2026
Unprompted review
Reply from Chumba Casino
Hi Maria,
We love hearing how much you enjoy the thrill of our lobby! Thank you so much for taking a moment to share your feedback with us. ✨
The unpredictable nature of every single round is what keeps the social gaming experience so engaging, no matter what pace or style of gameplay you prefer. We are especially thrilled to hear that our high-speed rewards turnaround and smooth processing speed are hitting the mark for you. Enjoy your upcoming spins! 🍀
~ Blair
Don’t waste your money
Don’t waste your money, total rip off, nothing but a scam. There’s plenty of legit apps that pay out there.
18 May 2026
Unprompted review
Reply from Chumba Casino
Hi David,
We completely understand your frustration, and it is never our goal for a community member to walk away feeling this way about our platform.
We want to assure you that there is no manipulation or unfairness in our lobby. Just like rolling a standard pair of dice, every round has the exact same odds as the one before it, and dry spells can happen naturally just as memorable milestone drops do. We take immense pride in providing a secure and reliable space. If you decide to take a step back, we fully support keeping your downtime strictly within boundaries that feel right for you.
~ Blair
Never have I seen money disappear so…
Never have I seen money disappear so quickly!
23 July 2026
Unprompted review
Reply from Chumba Casino
Hi there, Chris.
I completely hear where you’re coming from, and it is really disappointing when a session ends so quickly. Seeing your balance drop rapidly without hitting features or returns is a super frustrating experience, and it's completely reasonable to feel upset when your play time feels cut short.
Every spin in our games operates on built-in technology that ensures outcomes are completely random, unpredictable, and independent of previous spins—much like flipping a coin or rolling a die. Because of those natural fluctuations in pace and volatility, there are times when spins go cold back-to-back, which can make your play time seem to vanish in an instant.
While we know that explaining how random outcomes work doesn’t lessen the disappointment of a fast cold streak, we genuinely appreciate you taking the time to share your feedback with us. Taking a break to step back and reset is always a good idea, and we want to ensure you're always playing at a pace that feels comfortable for you.
- Hebe
Chumba is #1 social casino
Just want to say Chumba casino is the best online social casino I have played on them all and have never won as much as I have on chumba I just hit the grand jackpot and the process was so smooth and for the most part fast to receive all the funds . I definitely recommend Chumba Casino.
23 July 2026
Unprompted review
Reply from Chumba Casino
Hey there, Taste Of Fire: Father VS Son!
I just wanted to take a moment to say a huge congratulations on hitting that Grand Jackpot!
It’s fantastic to hear that your redemption process went so smoothly and quickly. We totally get how thrilling a big moment like that is, and our team is dedicated to ensuring that collecting your prize is completely hassle-free.
Thank you so much for sharing your thoughts and for recommending us! Having you in our community truly means a lot to us. Enjoy your reward, and we wish you all the best with your future games!
- Hebe
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