Chuckling Goat Reviews 

8,714
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the high quality and effectiveness of the products, such as kefir and soaps, noting their positive impact on health and overall well-being. Many appreciate the exemplary customer service, describing the team as helpful, prompt, and caring, often providing personalized support and advice. The delivery service is frequently praised for being excellent, fast, and efficient, ensuring products arrive promptly and well-handled. Reviewers also find it very easy to manage their orders and subscriptions, with options to adjust timings or contents as needed. However, some customers also noted that the product, particularly the kefir, has a very strong or unpleasant taste, which can be challenging for some to consume regularly.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding them to be of high quality and effective,... See more

Quality

Customers had positive experiences with quality, consistently praising the products as excellent and... See more

Delivery service

Consumers find delivery service to be positive, with many praising its speed and efficiency, often arriving... See more

Service

Users describe positive interactions with service, consistently praising the excellent and first-class... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This stuff is literally life changing. I cannot express how beneficial it is, just incredible, for so many things. I think just a couple of weeks and a difference is evident. The customer servic... See more

Rated 5 out of 5 stars

I usually order the Soaps: they're genuinely absolutely Fab and having a problem with my skin, I truly wouldn't have hands without these Soaps. There is always a Health Professional from CG (Chuc... See more

Rated 5 out of 5 stars

Quality product & excellent, personal customer service. Am now subscribed! My only feedback: pls allow customers to select timeframe at the time of choosing to subscribe. It’s possible but not straig... See more

Rated 5 out of 5 stars

I am so thankful I came across chuckling goat years ago, the company is always so helpful giving advise when needed any problems or anything you don’t understand and quickly solved with a friendly c... See more



Company details

  1. Health Food Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store
  4. Food Manufacturer
  5. Nutritionist
  6. Skin Care Clinic

About Chuckling Goat

Written by the company

We are the UK's number one gut health experts, offering kefir, prebiotic, microbiome testing, collagen powder, mushroom powder, antimicrobial vinegars, probiotic skincare and therapeutic herbal teas.

All of our products are made by hand on the farm in small batches, are rigorously tested and evidence-based.

For fast, free, personalised advice from a Nutritional Therapist, 8am to 8pm weekdays, contact us via Live Chat - www.chucklinggoat.co.uk 🐐🐐🐐


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(8,714)

443 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Product

An excellent product that I used on a regular basis, and have recently started using again as I found d that my psoriasis was flaring up on a more regular basis. Sure enough after taking Goats Milk Kafir it is once again under control.
Many Thanks

30 April 2026
Rated 5 out of 5 stars

Thank you Chuckling Goat

I have been buying kefir from CG for the last 5 years and I think it is an excellent product. I also buy the prebiotic and collagen and have tried the lotions and soaps which are also great products.
Customer service is by far the best I have experienced with any company - prompt, friendly, professional and helpful.
The microbiome test is extremely informative and the nutritional support post test results is excellent.
Really a first class company in every way.
Thank you CG

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing results

After trying many many potions , lotions , herbal remedies .. for my psoriasis flare up I bought a sample bottle of kefir and a kefir lotion . I saw a difference in days .. I just wished I’d tried earlier as the guttate psoriasis had covered my lower legs and arms for around 3 months .
The taste is absolutely awful in my opinion, but after trying the semi and regular version i ‘prefer’ the regular. I now have blueberries and strawberries ready to take straight after and that really helps !
I’m currently using the break out kefir lotion .. I’ve also tried the calm down and the soothing . They’re all as good as each other . I use a lot to leave a white layer over my skin , but it does rub in easily too .
Also bought the Complete Prebiotic. . I’m going to keep a healthy gut and hopefully will stop any more flare ups

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Non eco sustainable company sadly- we…

Non eco sustainable company sadly- we live only 2 miles away and they refused to allow us access (somewhere) to pick up products

Insisting that they send products via a delivery company even though we were prepared to collect from them

27 April 2026
Chuckling Goat logo

Reply from Chuckling Goat

Hi Jill -

Thanks for getting in touch.

We would love to be able to welcome our neighbours onsite to collect their orders. We do offer free tours for WI and Young Farmer groups whenever they request them, donate heavily to Tir Dewi, work closely with Mentera/Farming Connect and are very proud of our connections to the local community.

Unfortunately however, local collection simply is not practical. In terms of administration, all of our orders need to be funnelled through a single packing and shipping process, as we handle hundreds of orders every day.

In order to handle local orders separately, we would have to administratively flag and sift out the (extremely small) number of orders that are local, fulfill them separately, and designate an employee onsite to distribute them, informing the customer about collection details and checking that the right order was being collected by the right person. This process would require a prohibitive amount of admin and effort, compared to the tiny gain it would provide. And the majority of our local customers are quite happy to have their products delivered to their door.

I'm saddened by your review, as we work really hard for our eco credentials. We pay over the odds to work with DPD, who provide carbon neutral delivery, all of our packaging is as eco-responsible as we can make it, we have planted thousands of trees on our site and use solar panels to feed power back into the grid.

We really are doing our best. I'm sorry that's not enough.

Regards,
Shann Jones MBE
Founder/Director Chuckling Goat

Rated 5 out of 5 stars

Best products and service on the market

I am buying products from Chuckling goat since 2019 and I was satisfied with all the products, either it was the soaps,the lotions, the essential oils or the kefir, every product is very good quality and works very good in treating your skin. I really recommend their product. The live chat with the people from Chuckling goat it was always straightforward and quick. Love what the entire team is doing, keep up the good work.

24 April 2026
Rated 5 out of 5 stars

Chuckling Goat cured my IBS

Drinking Chuckling Goat daily has cured my IBS. I used have around 7-13 days of agony & severe bloating each month, since I started Chuckling Goat I haven’t even had 1 flare up. I am only on 4 tablespoons per day (first thing in the morning) due to the sensitivity of my stomach but wow what a life changer! My only request would be that they do an offer on a 2 bottle pack rather than the recommended 4 pack for people like myself who are sensitive & on a lower dose as I keep buying the tester bottle which lasts me about a month.
I love the taste - similar to feta and the customer service is also very good.

21 April 2026
Rated 5 out of 5 stars

Excellent Goat Kefir

Excellent Goat Kefir. I've been using it in recent weeks and plan to continue as I find it agrees with my digestion. I drink it in the morning or add it to a little spelt/rice cereal with apple sauce as a snack. Delicious.

20 April 2026

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