Christys' Hats Reviews 178

I ordered an Ascot Top Hat. It was too big for me when I received it so I sent it back and asked for a smaller size to be delivered. Within a week of sending the initial delivered hat back I had the replacement smaller hat. It fits brilliantly and is great quality. Excellent customer service.

After the bankruptcy of Christy's the new owner did everything that could be reasonably expected to deal with my order placed before the bankruptcy.

Hat is excellent to.

Andrew

Great hats and Caps, would definitely recommend! Excellent customer service

Great hats and caps would definitely recommend anyone looking to purchase online

Dani is exceptional , she managed to transform what was a challenging situation into one of the finest experiences I have had with a company to date! am so pleased to have made the acquaintance and will be definitely purchasing more from them going forward.

5 stars, wrote to the new team to enquire about a return and exchange of a Baker Boy hat. Response from Dani was quick and efficient and exchange arranged. Couldn’t be happier with the product. Thank you!

I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went into liquidation and my fear was that there would be no resolution. Communication from the new management has been prompt and honest regarding the situation. A replacement has been provided poste haste and, apart from the first choice of colour still not being available, the hat received is fab.

Really good service provided by the customer service.

Great Hat, great communication and great service.

Really glad to see the revival of this company.

Wishing the new owners all the success going forward.

I placed an order with Christys for a number of hats and then discovered that the company had gone into liquidation. Later I contacted the new owners and they responded very quickly and said they would honour previous order and I received my hats a week later. This is a very good, positive start so I'm happy to continue as a Christys customer and wish the new team every success with the business.

Very pleased with my purchase today polite and helpful customer service. Will return

Great item and great customer service.

Ordered hats for racing event, delivery time was as expected and quality was perfect for what we were after.

Great quality hat!

Fantastic service order arrived within 2 days of ordering

Lovely customer service and extremely quick delivery

Fab hat. Excellent service & support from Dani.

Thank you

Beautiful caps

Amazing service! I’m so happy with my new hat for the races. The new owners are doing this brand justice once more!

Ordered a linen cap online for my husband for the summer, very reasonably priced and great quality. He loves it!