Christoff Bespoke Kitchens and Rooms.
Christoff is a company with show rooms on the road to Carlingford, Co Louth. They specialise in bespoke kitchens and rooms , we were so impressed by our neighbours kitchen we decided to make an appointment to see their designs.
Their sales pitch is excellent, their designs are bespoke and attractive, they are in a little above average price range.
We decided to go with them and where a bit shocked to find we had to pay 40% of the cost before ordering the kitchen and then a further 20% before they started to carry out the work but we liked them and decided to put our trust in them although very nervous about handing over such a large amount of money with nothing for it.
They started the job on the agreed date of n January 2020 but unfortunately took out the old kitchen 6 weeks before they installed the new one, all bad project management from the beginning, the reason for the delay in installing the new kitchen was they were remiss in ordering a new patio door from Munster joinery well in advance and they had that time to do it as we agreed to all the work in Mid November 2019,they couldn't put the kitchen in untill this was in, I had no kitchen for 9 weeks which was unnessicary and painful particularly in the depts of winter, I have no complaints about the design of the kitchen and have had numerous compliments about the design, the carpenter who put it in was a gentleman but I can't say the same for the painter, who was slow lazy and the paint is starting to come off the doors. We never saw the managing director Alan unless he was looking for money, their follow up service is appalling and they still haven't come back to finish the painting and some recess lights are stillhanging out of ceiling 7 months later, their electrician charged a considerate amount for very little work and the painter looked for 1600 to paint the hall stairs and landing, needless to say we finally agreed on 800 euro. The managing director is a quiet spoken gentleman but that's no good to us . I would not recommend Christoff to anyone who expects proper project management, good workmanship and follow up service.
Christoff Kitchens have resolved our issues, they could not do so before now due to covid 19 which is an understandable reason.
A team of workers have come today 10/02/2022 to resolve all our issues thankfully. That was my main issue.I have no regrets with regard to anything now and am delighted with their work now.
26 October 2020
Unprompted review