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Christie & Co Reviews 357

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and proactive approach in managing transactions. The service provided is frequently highlighted as excellent, with many appreciating the clear advice, efficient process management, and dedication to achieving positive outcomes. Reviewers often mention the exceptional customer service, noting the consistent communication, timely updates, and the team's ability to act as calm intermediaries during complex procedures. The team's responsiveness and availability, even outside regular hours, are frequently commended, ensuring queries are answered promptly and processes move forward smoothly. However, some people were dissatisfied with the customer service, citing poor communication and a perceived focus solely on commission.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Response time

Users describe positive interactions with response times, highlighting consistent and timely communication.... See more

Customer communications

Customers had positive experiences with contact, frequently praising the consistent and helpful communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jonty Green has been absolutely amazing throughout the entire process of buying our dream pub in Ratley, Warwickshire. There were some unforeseen issues with other third parties along the way which w... See more

Company replied

Rated 5 out of 5 stars

I have just completed on the sale of my Day Nursery with Christie’s to Kids Planet. Sofia Beck was so incredibly helpful from the outset. She was always available to take calls or answer emails. Her... See more

Company replied

Rated 5 out of 5 stars

We recently worked with Charles to source and purchase a Nursing Home, and the experience was excellent from start to finish. Charles kept us informed at every stage of the process and was always easy... See more

Company replied

Rated 5 out of 5 stars

Andrew Fyfe made the difference without a doubt. We had been trying to sell our care home after covid with Christie & Co without much happening at all, but as soon as Andrew started with Christie & Co... See more

Company replied


Company details

  1. Commercial Agent
  2. Business Broker
  3. Commercial Real Estate Agency
  4. Real Estate Consultant

Written by the company

With over 90 years of experience and expertise in the property market, our network of offices extends across the UK and Europe, working with clients on a truly global scale. We offer a range of services, including Brokerage and transactional support for buying and selling businesses and properties; Consultancy services to support you throughout the lifecycle of an investment from pre-conception and development through to operation, turnaround or disposal; Valuation services for all situations including RICS Red Book valuations for secured lending purposes. We offer a full range of services across our network, across Care, Childcare & Education, Hotels, Pubs & Restaurants, Dental practices, GP surgeries, Pharmacies, Retail, Garden Centres, Holiday Parks and more. We are the leading adviser across our specialist sectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

357 reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Sale in difficult market

Having wasted a year with another company (limeted activities..and poor communications.) I contacted Marslie (who I'd met at a tradeshow and was impressed with...) to discuss selling our pub.
she came to site and again we liked how she listened and then gave us her knowledgeable advice on what Christies could do better to help us ( as we all knew a challenging market..)
Within a short time we felt much more confident in our positioning to sell... A few months later a sale was secured... We can only thank marslie and the team in helping us through the whole process and would be confident in recommending her to others.

23 April 2025
Unprompted review
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Reply from Christie & Co

Thank you for sharing your experience of working with us, and particularly Marslie. We're so pleased you had such a positive outcome! Thank you for your 5 star review

Rated 5 out of 5 stars

Jassi was my agent for a few years and…

Jassi was my agent for a few years and had very good knowledge of the sector and was a strong support to help me find the best buyer.

His guidance throughout the sales process made it so much easier and he dealt with any issues that came up quickly and with great outcomes. The personalized approach, and attention to detail was 100% exceptional and Jassi responded to emails and calls instantly - never did u have to worry. Great responsiveness, clear communication and ultimately a great sale

22 September 2025
Unprompted review
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Reply from Christie & Co

Thank you for sharing your experience with us, we're so pleased that Jassi was able to support you so well throughout your transaction. Thank you for your five star review!

Rated 5 out of 5 stars

Great Support from Hugo Fairbanks-Weston


Hugo has been extremely helpful throughout the process of securing The Dragoon. He guided me clearly, supported me with various things, and always responded quickly. His professionalism and dedication made everything much easier.

Thank you, Hugo — truly appreciated!

11 September 2025
Unprompted review
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Reply from Christie & Co

Thank you for taking the time to give your feedback, we're delighted to hear your experience was so positive!

Rated 5 out of 5 stars

Did the business brilliantly

In 2016 the pub came on the market. It was in a sorry state and feared it would follow the other 2 pubs in the village and be "redevelopped". I helped organise an ACV order which likely did the trick - my offer was accepted. "Under new management" I regret to say the tenant did far from well and resigned in 2024. Put it on the market with Christie and Co and we now have the dream ticket. Many delays till signed off and trading, largely due to legal factors. Both legal teams take a holiday and "leave stops play". In contrast When Jonty was away he always ensured someone was left and up to speed to step in.Through many painful and frustrating months he was always there to support us and chivvy the legals. Value for money? Certainly earned the fee. Very pleased we chose Christie and Co. Doing a google search of differant firms got the impression they were in the right place with the then potfolio to handle the business. And we were't wrong.

27 November 2025
Unprompted review
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Reply from Christie & Co

Thank you so much for your feedback, we're so pleased that Jonty was able to support you so well throughout the transaction and helped you achieve an excellent result. Thank you for your 5 star review!

Rated 1 out of 5 stars

Totally useless ignorant time waster

Totally useless ignorant I am calling them from last 3 months. No response. Left somany messages totally ignorant. Not of staff all of them useless. Neverever use them.waste of time

27 November 2025
Unprompted review
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Reply from Christie & Co

We take all feedback seriously.

As you know, we assisted you with the marketing of your business, introduced the eventual buyer, and the buyer then proceeded to acquire the business during the period of our agency. Any issues you raised following completion of the sale were fully addressed and concluded with you earlier this year.

If you wish to discuss anything further, please contact our Customer Care Team directly.

Rated 5 out of 5 stars

Patrick and Alex were our contacts at…

Patrick and Alex were our contacts at Christies for the purchase of our pub. Viewing was never an issue for them and we had a few, and they massaged the sale through for us. Kept us well informed and no messing about!

3 February 2025
Unprompted review
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Reply from Christie & Co

We're delighted to hear your experience was so positive and thank you for your kind words for Patrick and Alex!

Rated 5 out of 5 stars

Jon and Tom are both extremely…

Jon and Tom are both extremely professional and helped with all stages of the sales and purchases of our pharmacies. These guys are definitely the best pharmacy brokers in the north of England

26 November 2025
Unprompted review
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Reply from Christie & Co

We're delighted to hear you had such a positive experience and thank you for sharing your feedback with us. Thank you for your five star review for Jon and Tom!

Rated 5 out of 5 stars

Excellent service!

After trying other agents with no success Graham had a positive outlook that he could sell our property. From the start through to completion he kept us fully up to date with the progress of the sale and made all those necessary phone calls! Thank you Graham and Christie's - highly recommend. Keith and Wendy

18 November 2025
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Reply from Christie & Co

Thank you so much for sharing your positive experience of working with Graham, we're so delighted we were able to support you with a successful outcome! Thank you for your 5 star review!

Rated 5 out of 5 stars

An excellent Company to deal with from…

An excellent Company to deal with from start to finish. They delivered what they promised and would have no hesitation to recommend them to anyone who is looking to sell their Practice.

24 October 2025
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Reply from Christie & Co

We're delighted to hear you had such a positive experience. Thank you for your time sharing your feedback, and for your five star review!

Rated 5 out of 5 stars

Outstanding service from the team at…

Outstanding service from the team at Christie & Co. Andrew Fyfe provided exceptional support throughout the entire care home sale process — always responsive, approachable, and proactive, even during evenings and weekends. The negotiations were handled professionally, and all terms were agreed amicably between ourselves and the sellers. A seamless and positive experience with Christie & Co. Highly recommended.

6 November 2025
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Reply from Christie & Co

Thank you so much for taking the time to share your experience, we're so delighted to hear how positive it was, and how well Andrew supported you throughout. Thank you for your 5 star review!

Rated 5 out of 5 stars

An exceptional experience

We would like to extend our sincere thanks to Mr Carl Steer for his exceptional expertise and support during the protracted sale of our pharmacy.

After deciding it was time to retire after 40 years in business, it was so reassuring to know Carl was in our corner - always working in our best interest and always going the extra mile. Nothing was too much trouble and his guidance along the extended journey was simply invaluable.

To have an experienced, dedicated and kind agent during a process such as this makes a world of difference: we commend Carl to anyone looking to sell.

7 November 2025
Unprompted review
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Reply from Christie & Co

Thank you so much for taking the time to share your experience, we're delighted to hear it was so positive. Thank you also for your kind words for Carl. We wish you well as you enjoy your retirement!

Rated 5 out of 5 stars

Fabulous service from the team.Kevin…

Fabulous service from the team.Kevin from Christies were there all along the entire purchase process, responsive to texts and emails even during evenings and weekends. All terms were amicably negotiated between us and the sellers.Great experience working with Christies yet again!

1 October 2025
Unprompted review
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Reply from Christie & Co

We appreciate the time you have taken to share such positive feedback on Kevin and the support from the wider Christie & Co team. Thank you for your 5 star review, we're delighted you had such a great experience!

Rated 5 out of 5 stars

Excellent!

Jonathan Wickens helped guide us through the sale process with professionalism, support and sound advice. We would highly recommend Christie’s to anyone considering selling their business.

6 November 2025
Christie & Co logo

Reply from Christie & Co

Thank you for taking the time to share your feedback on Jonathan. We're delighted your experience was so positive! Thank you for your 5 star review

Rated 5 out of 5 stars

Seamless experience

We recently purchased a nursery through Sophie, who was the broker for the vendor. The entire process was seamless and efficient.

Sophie's professionalism and responsiveness throughout the transaction made a significant difference. I highly recommend Sophie to anyone looking to sell their nursery. Thank you, Sophie, as always.

29 October 2025
Christie & Co logo

Reply from Christie & Co

Thank you for your very kind words and great feedback for Sophie, we are delighted to hear that your experience was so positive. Thank you for your 5 star review!

Rated 5 out of 5 stars

Tony Spence

Christie & co made the process simple & professional, Tony Spence was a pleasure to deal with, always on hand with a call or information when required.
Thanks again Tony

4 November 2025
Christie & Co logo

Reply from Christie & Co

Thank you for your feedback for Tony and Christie & Co, we're delighted to hear your experience was so positive!

Rated 5 out of 5 stars

Lewis Last top man!

Lewis Last, from start to finish went over and above in assisting in our selling our company! He is probably one of the most efficient and competent people I have ever had the pleasure of dealing with! He held our hands through the whole transaction and ensured, with our great team, that everything went as smoothly as it possibly could! Couldn’t recommend him enough.

30 October 2025
Unprompted review
Christie & Co logo

Reply from Christie & Co

We're delighted to hear your experience was so positive! Thank you also for your very kind words for Lewis, We wish you all the best in your future endeavours. Thank you for your 5 star review!

Rated 5 out of 5 stars

Exceptional Service & Fantastic Outcome


“This was a huge, life-changing next step for us, but Sophie was exceptional from start to finish. She was professional, proactive, and communicated brilliantly throughout the entire process. She created a strong competitive tension by introducing us to well-qualified buyers, which ultimately helped us achieve the best possible price. The result was a successful offer and a fantastic outcome for everyone involved. We couldn’t recommend Sophie highly enough.”

22 October 2025
Christie & Co logo

Reply from Christie & Co

We are delighted to hear that your experience working with us, and Sophie, was so positive. Thank you for taking the time to give us your five star review!

Rated 5 out of 5 stars

Retirement Pharmacy Sale

Jon Booth was our agent from start to finish. If on holiday he made sure Tom his colleague was aware of the situation. The sale was far from simple due to unforseen complications.
I was helped and navigated in the right direction by Jon who also liaised with Christie Finance to make it little more seamless between myself and the buyer’s. It was a very long process but we got there in the end, which is what mattered the most. I would recommend Jon and his team over other companies that I initially contacted. Thanks again Jon we may do business again in future!

17 October 2025
Unprompted review
Christie & Co logo

Reply from Christie & Co

We're delighted to hear your experience was so positive and that Jon, Tom and Christie Finance provided such great support. Thank you for your 5 star review!

Rated 5 out of 5 stars

Oliver Guppy and the retail team at…

Oliver Guppy and the retail team at Christie and Co were excellent during a recent property acquisition. We are very grateful and would recommend them highly.

22 October 2025
Unprompted review
Christie & Co logo

Reply from Christie & Co

Thank you so much for sharing your feedback, we're delighted to hear that Oliver supported you so well. Thank you for your five star review!

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