Zach Granger was hands down the best person to help guide me through getting my new biz bank account over to Chord after we had fraudulent activity. He was very personal, actually called me and did... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed to change banks for my credit card deposits. Zachary helped me and walked me through the process. He made it quick and easy. I have always had a positive experience when I contact Clover.... See more
I was so amazed with the great customer sevice support from Samit Patel, he was very pation, attentive, helpful, and quickly in answering or calling back to my phone calls. Im very pleased woking... See more
Chordpay is always very responsive and quick to answer and help us with any questions or changes that we make to the account. We appreciate the fact that there is such great continuity when working w... See more
Company details
Written by the company
ChordPay is progressing the consumer merchant payment relationship. Each consumer has their own idea of what makes processing a transaction simple. Some prefer credit card, others apple pay. ChordPay understands that the way a transaction is processed is important to the sale of an item. Merchants need to accept all types of payments requested and desired by their customers. In order to acquire and maintain their customer base. Which is why ChordPay is committed to staying on the forefront of payment technology.
Contact info
Ballantyne Corporate Pl 13850, 28277, Charlotte, United States
- 844-214-2174
- sales@chordpay.com
- chordpay.com
4.6
Excellent
310 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Responds quickly.
10 August 2022
Unprompted review
Great POS and scale
Great POS and scale. Plug and play, so easy to work. I really recommend this product. Tim had been a great help also.
19 July 2022
Unprompted review
Kara has been extremely helpful and…
Kara has been extremely helpful and understand durning are opening process! She took her time to explain the process and fees.
20 June 2022
Unprompted review
Great communication and continued…
Great communication and continued follow up and support. Recommend!
20 June 2022
Unprompted review
Billing Updating
I recently changed banks and needed to make sure all of my billing was updated. Kara helped me with the necessary forms and answered my emails as promptly as possible.
20 June 2022
Unprompted review
Reply from ChordPay
Thanks for the awesome review! Have a wonderful day
The process was quick and easy and made…
The process was quick and easy and made it super simple to handle it all through email!
25 May 2022
Unprompted review
Reply from ChordPay
Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Very quick and prompt
25 May 2022
Unprompted review
Reply from ChordPay
Thank you for the 5-star review! We’re here to serve you anytime.
Service was prompt and courteous
5 May 2022
Unprompted review
Reply from ChordPay
It’s lovely to hear your kind words of appreciation for our hard-working staff!
Awesome service and a quickly response!
Awesome service and a quickly response!
Always helpful!!
28 April 2022
Unprompted review
Reply from ChordPay
Thanks for the awesome review! Glad we met your expectations
Reply from ChordPay
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
Great Customer Service
ChordPay has been very helpful in getting my POS system set up for my new business.
Kara quickly replies and is very helpful in solving any issues I may have.
18 April 2022
Unprompted review
Reply from ChordPay
We’re so grateful that you took the time out of your day to share your review with us. We’ll make sure the team receives your kind feedback. It will make their day!
Amazing Service!!!
Amazing Service and always quick to answer any questions I have and tackle any issues I may be facing.
17 April 2022
Unprompted review
Reply from ChordPay
Thanks! Your words lifted our spirits today. It means so much to us when our customers appreciate the hard work that goes into making each experience memorable.
Reply from ChordPay
It’s lovely to hear your kind words of appreciation for our hard-working staff!
The customer service with Brillant is…
The customer service with Brillant is amazing! Jason Bell is amazing and listens to what you need and gives you the right equipment to make your business work easily and efficiently. Kara was quick getting the information to me to sign.
6 April 2022
Unprompted review
Reply from ChordPay
We want you to know how much we appreciate your review. Our staff works hard every day to give you the best customer experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.
Simple to use
Simple to use, great customer service and fast payout. Way to go!
26 March 2022
Unprompted review
Reply from ChordPay
Thank you for the 5-star review! We’re here to serve you anytime.
Basic service level
Basic service level. I would not give it 5 stars. Due to being put off to other agents in the Chord company, when I have questions and or concerns. Those agents not getting back to me in a sufficient amount of time.
23 March 2022
Unprompted review
Helpful POS provider
22 March 2022
Unprompted review
Reply from ChordPay
Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
always does a great job.
17 March 2022
Unprompted review
Reply from ChordPay
It means so much to us when our customers appreciate the hard work that goes into making each experience memorable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.