ChoiceCash Reviews 602

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the professionalism and compassion of the staff. Customers found the customer service to be excellent, with agents being helpful, patient, and clear in explaining terms and processes, making the overall experience smooth and straightforward. Many appreciated the quick funding and easy application process, noting that the company came through when financial assistance was urgently needed. However, some customers also noted issues with communication, mentioning that some representatives had difficulty speaking English or were not knowledgeable. A few other people also felt that the interest rates were high, and there were occasional delays in funding despite promises of same-day service.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as extremely nice, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

User experience

Customers had positive experiences with user experience, finding the process very easy, smooth, and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more

Company replied

Rated 5 out of 5 stars

I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more

Rated 5 out of 5 stars

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more

Company replied

Rated 5 out of 5 stars

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more

Company replied


Company details

  1. Loan Agency
  2. Alternative Financial Service

Written by the company

Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with a ChoiceCash. The ChoiceCash loan is made by Capital Community Bank, a Utah Charted bank, located in Provo, Utah, Member FDIC. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Capital Community Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

602 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Staff is very courteous and…

Staff is very courteous and professional. Excellent Service!
Thank you, !

24 December 2025
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Reply from ChoiceCash

Thanks Scott for taking the time to leave a review. We are happy to have been able to assist you with a ChoiceCash loan! We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

They made everything simple and quick

They made everything simple and quick. Will recommend to anyone who needs loans.

21 December 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! Thanks again for sharing your feedback.

Rated 5 out of 5 stars

Very easy to close loan.

Very easy to close loan.

20 December 2025
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Reply from ChoiceCash

Thanks much for the review, Marie! It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

Great customer service

Great customer service. and turn around feedback and service

20 December 2025
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Reply from ChoiceCash

Thank you for taking the time to share your experience, Lestine. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Just in time for Christmas

They made the process so easy and it took only a few minutes

13 December 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Ricardo was amazing patient and the…

Ricardo was amazing patient and the process went smooth and easy. They were kind and would highly recommend anyone that is looking for help, it is well worth it!

15 December 2025
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Reply from ChoiceCash

Thanks Edward for taking the time to leave a review. We’re glad we were able to assist and happy to hear Ricardo provided you with excellent service! Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Great easy and expedient experience

Great easy and expedient experience

14 December 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are thrilled that we were able to help with your financial needs. Thanks again for the positive review!

Rated 5 out of 5 stars

Delivered Funds Quickly

Funds delivered to my account well before stated they would arrive.

11 December 2025
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Reply from ChoiceCash

Thank you for providing feedback on your experience with ChoiceCash, Martin. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again for your business.

Rated 5 out of 5 stars

Prompt answering and returning calls

Prompt answering and returning calls, explaining questions I asked. Helping me navigate the process to get the paperwork done. Would have light to get all of them stages of the process at one time instead of Some at a time. Very courteous agents.

10 December 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

From the beginning of my phone call to…

From the beginning of my phone call to the end nothing but nice fast helpful experience. Thank you all for your professional friendliness and fast service.

7 December 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We’re happy to hear that you had a positive experience with us. We truly appreciate your business and look forward to serving you again.

Rated 4 out of 5 stars

𝑹𝒊𝒄𝒂𝒓𝒅𝒐 𝒘𝒂𝒔 𝒂𝒏 𝒆𝒙𝒄𝒆𝒍𝒍𝒂𝒏𝒕 𝒍𝒐𝒂𝒏 𝒂𝒈𝒆𝒏𝒕

𝑹𝒊𝒄𝒂𝒓𝒅𝒐 𝒘𝒂𝒔 𝒂𝒏 𝒆𝒙𝒄𝒆𝒍𝒍𝒂𝒏𝒕 𝒍𝒐𝒂𝒏 𝒂𝒈𝒆𝒏𝒕. 𝑰𝒇 𝒊𝒕 𝒘𝒂𝒔𝒏'𝒕 𝒕 𝒇𝒐𝒓 𝒉𝒊𝒎 𝑰 𝒘𝒐𝒖𝒍𝒅 𝒏𝒐𝒕 𝒉𝒂𝒗𝒆 𝒃𝒐𝒕𝒉𝒆𝒓𝒆𝒅 𝒘𝒊𝒕𝒉 𝒕𝒉𝒆 𝒍𝒐𝒂𝒏.

2 December 2025
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Reply from ChoiceCash

Thank you for providing feedback on your experience with ChoiceCash, Elise. We’re delighted to hear about your positive experience with Ricardo. We’re happy to help whenever you need us again!

Rated 4 out of 5 stars

Very fast at receiving my loan same…

Very fast at receiving my loan same day, it was slightly difficult to complete all the steps needed, but it was worth it.

9 December 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Everyone was nice and professional and…

Everyone was nice and professional and everything went quickly.

7 December 2025
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Reply from ChoiceCash

Thank you for taking the time to share your experience. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Very convenient.

Very convenient.

5 December 2025
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Reply from ChoiceCash

Thank you for the 5 star review! We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Everyone went above and beyond of…

Everyone went above and beyond of helping me. I could not have asked for any better services than I received.
Thank you for the excellent service I have received.

2 December 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to assisting you again in the future.

Rated 5 out of 5 stars
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Very easy process

Very easy process! Quick and simple! Very professional.

19 November 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Fast friendly service was so helpful

Fast friendly service was so helpful

27 November 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re happy to hear that you had a positive experience with us. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

What a great place and people to work…

What a great place and people to work with all over the phone and email. This was my first experience getting a loan and I definitely am glad Nelson and his team were apart of that! I look forward to working with them again. Thank you guys so much!

23 November 2025
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Reply from ChoiceCash

Thank you for providing feedback on your experience with ChoiceCash, Ellen. We’re glad we were able to assist and happy to hear Nelson provided you with excellent service! Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

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