Choicecarpets Reviews 83

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the high quality of products and the expertise of the staff. Many people appreciate the helpful and knowledgeable team, from initial consultations to the final installation. Reviewers frequently mention the care taken during fitting, including moving furniture and tidying up afterwards, ensuring a smooth and stress-free process. The company's approach, offering genuine advice without modern sales tactics, is also highly valued by consumers, leading to long-term satisfaction with their purchases.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professional, efficient, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Product

Clients share positive opinions on product quality, with many expressing satisfaction with their new lounge... See more

Quality

Reviewers mention positive feedback about quality, expressing satisfaction with various products like lounge... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So very, very pleased with our new lounge shutters. A great experience with Choice Carpets from start to finish. Professional, experienced, knowledgeable fitter and a lovely chap too. Can't recomm... See more

Company replied

Rated 5 out of 5 stars

Having moved house 3 years ago Choice carpets have transformed the interior fitting new carpets to 3 x rooms and curtains in the lounge. The carpet fitters helped with moving heavy furniture, were pol... See more

Company replied

Rated 5 out of 5 stars

My first carpet in my first home came from Choice Carpets in 1984 and Clive and his team have fitted every carpet since both there and in my current home, so an awful lot of carpets, all expertly f... See more

Company replied

Rated 5 out of 5 stars

Very professional from the start.Home visit measure up lounge/diner with various samples. Made our selection, paid deposit and settle up on completion. Follow up call from the company, all very friend... See more

Company replied


Company details

  1. Carpet Store
  2. Awning Supplier
  3. Blinds Shop
  4. Carpet Installer
  5. Curtain Supplier and Maker
  6. Wood and Laminate Flooring Supplier

Written by the company

Choice Carpets, Curtains & Blinds Providing a quality service at great prices. With shops in Maidstone and Tunbridge wells.


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Professional Company

Clive was really helpful, when he visited us. We had an idea of what we wanted and he had samples for us to view, there and then, explaining how each would look, which made it much easier for us. The fitters came and were really professional. they moved all of our furniture for us. Two of the doors didn't quite fit after the carpets were fitted and they removed them, shaved them slightly, to make them fit. Cleaned up everything and took away the old carpet. We went for Electric Blinds, which i wanted but was unsure of and I'm now so glad i went for them. There is an app on your phone, so you can set timers for them to open & close, even if i'm away on holiday (which is good for showing you're still at home). I can't praise the team highly enough, from Clive talking us through their selections, to the team fitting everything. Fantastic Company Highly recommended.

17 December 2024
Unprompted review
Choicecarpets logo

Reply from Choicecarpets

Thank you so much for your positive feedback.
We are so pleased to hear that you found the electric blinds, that are controlled through an app so useful especially when you are on holiday. We're committed to providing our customers with the best possible service and care. We hope you continue to enjoy your curtains and blinds.

Rated 5 out of 5 stars

Quality service with a smile

How nice to come across a company that puts good customer and quality service first. We used Choice Carpets to lay our dining room and stair carpets plus hang new curtains. Choice Carpets were professional, courteous and left no mess. Thoroughly recommended.

15 November 2024
Unprompted review
Choicecarpets logo

Reply from Choicecarpets

Thank you for your kind words, we pride ourselves on our high level of customer service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look