Chloe Jade Home Reviews 

299
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I absolutely love my Amber Alang Alang diffuser! The scent is beautiful - warm, elegant and just the right amount of fragrance. It makes the whole room smell so lovely and has become one of my fa... See more

Rated 4 out of 5 stars

I have been trying to sort out a defective order since Nov 2025. I have had multiple emails and have sent multiple pictures of the defected dinnerware and no one has come back with a resolution. Thi... See more

Company replied

Rated 5 out of 5 stars

Absolutely love my candle and diffuser. I came across the "sences neroli" diffuser whilst on holiday in Zimbabwe and vowed to buy it when I get back to the UK.It smells amazing and makes my hallway lo... See more

Rated 5 out of 5 stars

I’m a regular customer now of Chloe Jade Home. Their candles, diffusers have delicious scents & high quality. Their home wear pieces are elegant & I have to say super value for money. Packaging comes... See more

Company details

  1. Furniture Store

Written by the company

We’re a lifestyle interiors destination for home fragrance, beautiful decor and more. We believe small changes take your home a long way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

299 reviews

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4.8

All reviews

(299)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

I absolutely adore the Sences diffusers…

I absolutely adore the Sences diffusers purchased from Chloe Jade. They’re amazing and smell lovely. I now have them all over the house in the Onyx and Citrus versions.
Chloe Jades price was very competitive and offered a discount for repeat orders.

Great service.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Chloe Jade were a pleasure to deal…

Chloe Jade were a pleasure to deal with, the ordering process was simple and smooth, the packaging strong and secure and the prices realistic, we got exactly what it said on the tin, when promised and on time.
We will definitely be ordering from Chloe Jade again.

23 May 2024
Unprompted review
Rated 3 out of 5 stars

I would like to say how well packaged…

I would like to say how well packaged my order was ,the correspondence was very good too .
I ordered the natural stones with the scented oil ,the glass pots and stones are beautiful,as is the oil ,but it doesn't smell of anything in my rooms at all ,was a little disappointed.maybe the diffusers are strongerin scent but I would not recommend the oil for the stones

5 June 2024
Unprompted review
Chloe Jade Home logo

Reply from Chloe Jade Home

Hi Esther,

Thank you for your kind words about our packaging and correspondence. I'm delighted to hear you loved the natural stones, glass pots, and oil aesthetically. I'm sorry to hear the scent didn't meet your expectations. Our diffusers generally offer a stronger fragrance. Your feedback is valuable, and we'll work to improve our products.

Kind regards,

Chloe

Rated 5 out of 5 stars

Chloe Jade Amazing

Absolutely gorgeous very well packed bottle is great and the smell is delightful so happy I purchased from Chloe Jade Home and prices are fantastic

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Happy

Firstly, that you had the fragrance that I wanted and love. Secondly, arrived before the 7 days, and was well packaged.

24 April 2024
Rated 5 out of 5 stars

A Great Find!

Excellent buying experience from ordering to receiving. You are kept up to date with the progress of your order. It was securely packaged which I was worried about as it was heavy and fragile, however it was very well packaged. I would definitely recommend buying from Chloe Jade Home. I am so delighted that I've found this company.

24 April 2024
Rated 5 out of 5 stars

Just buy it- it smells amazing!

I bought my first diffuser from Chloe Jade as a present for my hubby’s birthday (secretly because I wanted it) haha .. and I am soooo in LOVE with it! I got the soft cotton fragrance diffuser and as soon as I walk into living room it smells so gorgeous! I will be buying a few more. Thank you for the amazing service, cute packaging and most of all the devine smell! Thank you so much, Bina x

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

Good prices, well packaged

25 March 2024
Chloe Jade Home logo

Reply from Chloe Jade Home

Thank you, Laura, for taking the time to leave us a review! Your recommendation means a lot to us, and we hope to have the pleasure of serving you again soon!

Rated 5 out of 5 stars

Amazing Service and Product

This was my first purchase but will certainly not be my last, I absolutely love everything about my new diffuser i bought the White Extra Large Alang Alang for my kitchen and the smell is amazing, as soon as I walk in from outside I can smell it, love it

16 April 2024
Unprompted review
Chloe Jade Home logo

Reply from Chloe Jade Home

Thank you so much for your wonderful review Linda! We're thrilled to hear that you're loving your new White Extra Large Alang Alang diffuser! We look forward to serving you again 😊

Rated 5 out of 5 stars

Always great to shop at Chloe Jade…

Always great to shop at Chloe Jade Home… if your looking for that something that’s a little bit different from your “high street” stores, this is where to look… great ideas, good prices, excellent customer service

25 March 2024
Rated 4 out of 5 stars

Lovely product but the packaging is…

Lovely product but the packaging is probably not so climate friendly .. I ordered a plastic/glass tea tray which came in a big box and with plenty of polystyrene bubbles .i am not too sure why we needed that. The product is great but i would like them to think more about how to reduce their carbon footprint.

23 March 2024
Unprompted review
Chloe Jade Home logo

Reply from Chloe Jade Home

We're delighted to hear that you are pleased with the product!

We appreciate your concern for the environment and would like to assure you that the packaging peanuts used in your delivery are EcoFlo, which is an eco-friendly alternative to traditional packing materials. EcoFlo is made from corn starch and is 100% biodegradable. It can be recycled in home compost or easily dissolved with water.

We strive to reduce our carbon footprint and are constantly exploring ways to make our packaging more sustainable. For more information on our eco-friendly packaging initiatives, you can visit the Greenlight Packaging website.

Thank you for raising this important issue, and we value your support in our commitment to environmental responsibility.

Kind regards,

Chloe

Rated 1 out of 5 stars

Keep looking

If you’d like a tray with a stuck on decal and lots of bubbles, jump in. If not, keep on looking. Cheap with a capital CHEAP

18 March 2024
Unprompted review
Chloe Jade Home logo

Reply from Chloe Jade Home

Dear Patrick,

We are really sorry to hear about the negative experience you recently had with our tray. We apologise for any inconvenience this may have caused.

It is certainly not our intention for our customers to receive faulty products. We would like to rectify this situation as soon as possible. Could you please contact us via email with your order details and photographs of the tray? This will help us to better understand the issue and work towards a resolution. We can also work with our suppliers to ensure this is an issue that doesn’t occur again.

Please feel free to contact us at your earliest convenience so that we can assist you further. We look forward to hearing from you and hope to have the opportunity to make things right.

Kind regards,

Chloe

Rated 5 out of 5 stars

Absolutely fantastic

I had order from them previously, was very happy with my purchase, so I order few other items again. On my second order. Auto fill on my phone, mistakenly added my previous address as shipping address. I obviously panicked as I now live miles away. Contacted costumers services explaining my issue. They responded same day with a resolution for my problem. A week later, I received my order, and again I must say I am over the moon with my new purchase. Items were alot bigger than expected, specially the astray. Will definitely be buying again from them an highly recommend. Costumers services were swift with their responses. Delivery was within the 7 working days.

29 February 2024
Unprompted review

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