Chloé Reviews 313

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers were let down by their experience overall. Customers consistently report that the products received are of poor quality, often made from cheap materials like polyester, and do not resemble the items advertised online. Many found the items to be poorly made, with issues such as incorrect stitching, inaccurate sizing, and designs that lacked style or definition. Reviewers also expressed dissatisfaction with the overall value, feeling that the prices were too high for the quality of the products delivered. The website itself and the ordering process were also sources of frustration, with many noting that the company's online presence was misleading regarding product appearance and location. Additionally, customers frequently experienced problems with their orders, including long delivery times, items not arriving as expected, and difficulties with returns or refunds.

What people talk about most

Product

Reviewers express strong dissatisfaction with the product quality, citing that items are often cheaply made... See more

Quality

Customers consistently express disappointment with product quality, citing that items often arrive looking... See more

Website

Reviewers highlight negative aspects of the website, with many expressing dissatisfaction that the clothes... See more

Order

Users describe negative interactions with order, with many reporting that items received were nothing like... See more

Price

Customers had negative experiences with price, often feeling that products were overpriced for their quality,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Unfortunately I didn't check these reviews before placing an order. Being familiar with Charleston, I was expecting the quality shown on the lovely ad. What a scam! The "elegant linen dress" I ordered... See more

Rated 1 out of 5 stars

I saw Angela & Chole on Instagram and the products I received are horrible and can NOT be returned. I have seen better dresses at Walmart. Do NOT buy from them, you can NOT return your order, they... See more

Rated 1 out of 5 stars

The items I received in my order are nothing like what was shown online. The cheapest polyester printed with images of the patterns I saw online. Total scam. And because of the "moving sale" discount... See more

Rated 1 out of 5 stars

Scam - not Brisbane based. Not orthopedic shoes. Cheap and chunky shoe would only refund international freight which was interesting as they claim to be based in Brisbane. This company should not be a... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Shoe Store

Information provided by various external sources

Enter Chloé's world and discover the latest designer clothers, bags, fragrances and accessories from the luxury Paris fashion Maison.


Contact info

1.1

Bad

TrustScore 1 out of 5

313 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No refund available

Poor quality product. Return policy states 30 day guaranteed refund. Instead they offer 25% or 50% discount voucher. This appears to be a sham Melbourne company that is actually in Asia.

7 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM
Chloe and Sienna are advertising they are in Australia, they are not!
They advertised elegant blouse! There was nothing elegant about it , it was cheap material and the sizing was off by a mile.
Do not buy from this website

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Chloe and Sienna - cheap and nasty

Chloe and Sienna - this company is falsely advertising itself as a Melbourne based mother and daughter brand. However the fabric feels like 100% polyester and is cheaply made. They are an overseas company. Run from this shop. Do not purchase.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - not Brisbane based. Not orthopedic shoes. Cheap and chunky shoe would only refund international freight which was interesting as they claim to be based in Brisbane. This company should not be allowed to operate in Australia. Obviously shipped to someone here then shipped to customer - the person here needs to be charged with false advertising

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting experience

Disgusting experience. The dress is a complete knock off and nothing like the advertised dress. Customer service is non existent and even when I requested a full refund prior to shipping it was ignored. Now battling to try get a refund with them offering me a 10% refund. Stay away from this website

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Terrible product ordered a dress…

Terrible product ordered a dress arrived looking nothing like the photos fabric was cheap and nasty on requesting a return I was informed I could get 10percent refund with a discount code or a 50 percent discount code, I would never purchase again with any discount

18 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

Went to order a dress from the "Chloe & Sienna" website and my bank cancelled my card as they detected a scam! DO NOT purchase from this company!!

19 September 2025
Unprompted review
Rated 1 out of 5 stars

Zoe and Chloe or Chloe.

They go by different names: Chloe or Zoe and Chloe, or something else and Chloe. I bought shoes from them, they arrived 3 weeks later, they don't look like the picture, made from very cheap material, and are extremely uncomfortable. They packed them in one of those soft plastic bags, no box, no inserts, so the shoes came out of shape all squished with wrinkle lines on the front. Ugh, wish I didn't buy these ugly shoes.

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Wish I had read these reviews before…

Wish I had read these reviews before ordering from this Chloe the Scammer! They sent me an email saying the goods have been delivered when on the contrary they have NOT been delivered! Very disappointing. May they perish!!!

30 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

I bought a jumper 1 month ago and still haven't received anything...very poor considering there warehouse apparently is in Australia...dont buy anything from this company there scammers be very careful...I will never order anything from the company again I would rather go to the shops and buy it...WARNING DO NOT BUY FROM CHLOE MELBOURNE..😡😡😡

6 June 2025
Unprompted review
Rated 5 out of 5 stars

A Chloe Love Story

A Chloe Love Story – From Nomade to Atelier des Fleurs
As a long-time fan of Chloé perfumes, my journey started with their Nomade line—Nuit d'Égypte and Jasmine were my go-to scents for a while. Even though I’ve never been much of a floral perfume person, something about Chloé’s take on florals just has that va-va-voom quality. It’s elegant but never too much, always wearable, and just... captivating.
Recently, I discovered their Atelier des Fleurs collection, and honestly? I think I’ve fallen even more in love. Each scent in the line feels like a little story in a bottle—beautiful, simple, and rich in character.
I had my heart set on Tuberosa, my absolute favorite from the line, but the price tag for the larger bottle gave me pause (no 50ml option, unfortunately). So instead, I picked up Ylang Cananga in the 50ml size—and wow, no regrets whatsoever.
It’s a soft, floral scent with just the right touch of sweetness. Delicate but still present, and it lingers on clothes in the loveliest way. It’s a perfect summer fragrance—light, joyful, and quietly luxurious. Definitely a “treat myself” kind of buy, and one I keep reaching for.
Chloé continues to surprise me in the best way. Even as someone who usually avoids florals, their perfumes just have that unique charm that keeps me coming back.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

Extremely unhappy customer.

I ordered two dresses from Chloe and Mason (ordered June 10th, delivered June 28th) and upon trying them on, I realized that I needed a bigger size of one of the dresses. I got in touch with them via email and let them know that I would like a bigger size on one of them. They wrote back to offer me the bigger size for an additional payment of $9.95. Since the return of the dress would have probably cost me close to that amount in shipping, I said yes to their offer. They hey then sent me a new invoice but this time, I could only pay via PayPal, not with a credit card as I had originally done. I write back and told them to change that in the new invoice, they wrote to say that they have had a ‘technical issue’ so they would get back to me as soon as they fixed it. Well, it’s July 14th today and I haven’t heard a peep from them. Needless to say my initial payment of $54.95 had now gone down the drain. I’m never ordering from them again.
(In the meantime they have also had me email them multiple times with the item number, a picture of the item, etc)
Pleased don’t buy from them. It’s a total scam.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

The poorest quality piece of clothing, everPossibly the poorest quality item I’ve…

Possibly the poorest quality item I’ve ever seen. It isn’t anything as it’s advertised. The fit has no style to it. The workmanship is unbelievably poor and the fabric is nothing as it was described. They were responsive enough to get back immediately that I wanted to return it, but I had to pay Shipping and guess where it would go to China. Can you imagine what that would cost. I’ll be donating it to one of our local thrift shops or just plain throw it away.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

No stars

No stars! After a month I got an email saying my delivery failed and I should contact the delivery service for more details. No delivery service is given except in a previous email where it said it was coming from China. How could I be so stupid! This is a scam!

13 July 2025
Unprompted review
Rated 1 out of 5 stars

MATERIAL,,,,, fit color

wrong fit, material incorrect, . emailed within 12 hours after receiving item which was 3 weeks after order, (should have been a clue). no address of store or phone number, Only an email. send 2 more emails, was offered 4 options:
1.. 15% refund
2. credit on my next (NOT) order
3. no phone to contact or physical address.
4. GIVE IT AWAY

I am fighting this with my credit card company.
DO NOT ORDER,

KYLE B.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Wrong items, terrible fabric, returns must be sent to China

If zero stars were an option, that's the one I'd select.

Briefly, ordered three blouses. Two of the three are incorrect; one is a completely different blouse, the other is the wrong color. The fabric is the worst I've ever felt. Returns need to be shipped to China at buyers expense. Unbelievable.

I've disputed the charges with my credit card issuer for the two blouses.

Do not buy from this company! Buyer beware!

13 June 2025
Unprompted review
Rated 1 out of 5 stars

Cheap!!!! They have cute items in their shop but…

They have cute items in their shop but when you get one it’s not at all like what the description says it is! I ordered a cute cotton linen color blocked shirt and what I received was a cheap polyester screen printed shirt that was printed blurry! Very overpriced for what I got!!
Never again!

8 June 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible, horrible horrible is all I can say at this time.

Buyer please beware!

6 June 2025
Unprompted review

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