Chitchat Reviews 

132
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers had a great experience with this company. Many customers frequently praise the dedicated support staff for being incredibly quick to respond, exceptionally helpful, and genuinely friendly when resolving various technical difficulties and questions. Consumers really enjoy navigating the clean, smooth website interface to connect with new people and chat effortlessly throughout the entire day. However, some people mentioned receiving unexpected account bans without getting clear explanations or facing frustrating difficulties trying to log back into their personal profiles. Reviewers also noted that notifying staff about rule-breaking profiles or dealing with inappropriate user behavior across the platform did not always yield noticeable improvements or administrative actions.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness and quick responses to support tickets.... See more

Website

Users describe ambiguous interactions with website, reflecting a wide split in opinions regarding its... See more

Customer service

People report positive experiences with customer service, noting that representatives are friendly, helpful,... See more

User experience

Customers had positive experiences with user experience, noting that the platform is clean, easy to use, and... See more

Response time

Reviewers mention positive feedback about response time, highlighting that support agents are consistently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good site..great features, the support team was quick.. i love using chitchat man.. just get moderators to ban people saying m as a greeting too. Over-all it's doing better than the competitors.. mayb... See more

Company replied

Rated 4 out of 5 stars

Chat site is great met a lot og greath people. Had an issue with my subscription but cthe customer service team helped me and it was resolved with in 2 hours. All in all great experience.

Company replied

Rated 4 out of 5 stars

They quickly unbanned me after I only send an email! (Unluckily the person I was chatting with (on chit chat) has never gone online after this. I never got to hear from her again :'()

Company replied

Rated 5 out of 5 stars

I have used Chitchat for years now and the app is absolutely stunning, I completed age verification by providing an ID check and I was allowed back into the platform quickly. The safest online ran... See more

Company replied


Company details

Written by the company

Chitchat.gg is a modern text & video chat platform designed to help you connect with people worldwide. Our advanced moderation tools ensure a safe and friendly environment, so you can focus on chatting without worry. Whether you're making new friends or exploring diverse cultures, Chitchat.gg is your gateway to real-time connections.


Contact info

4.2

Great

TrustScore 4 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(132)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good concept with flaws

ChitChat is a good opportunity to make new friends and talk to people all over the world. The support is nice and gives quick responses. However, ChitChat has some flaws when it comes to it's guidelines.

Redirecting your chat partner to another platform is strictly forbidden EXCEPT you had a "meaningful conversation" with them. Now I ask myself: "What exactly do they understand as "meaningful"?". I don't know, that's the problem.

You see, guidelines and rules have to be made as obvious as possible. But this is like saying "Only good looking people are allowed on this website". Now what exactly is "good looking"?

This rule was made to prevent scammers or hackers from redirecting people to other websites, which i get. BUT this also makes innocent people get banned for no reason, which does not make up for a good reputation.

What should be done in my opinion is warning the user about what people's intentions can be on this website and cutting the restrictions. ChitChat is 18+ so everyone should be old enough to watch out after themselves.

If you want to create a safe platform for everyone, then you need to educate, not monitor. Because people don't want restrictions when talking to others, and they definitely don't want to feel watched.

9 December 2025
Unprompted review
Chitchat logo

Reply from Chitchat

We appreciate the detailed feedback and the way you’ve explained your perspective. The rule around external links is there to help protect users from scams and unwanted contact, but we understand the wording can feel unclear at times. We’ll review how we communicate these guidelines to make sure they’re easier to understand while still keeping the platform safe for everyone.

Rated 5 out of 5 stars

Great and safe place to make friends

Great and safe place to make friends, easy to start chatting right away. You can tell the moderation is much better than sites I tried before.

3 September 2025
Unprompted review
Chitchat logo

Reply from Chitchat

We're really glad to hear the experience feels safe and easy. Keeping Chitchat friendly and well-moderated is a big focus for us. Great knowing it's been easy for you to meet new people here!

Rated 5 out of 5 stars

amazing

amazing. always helps me find someone to talk to

4 December 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Happy to know the matching is working well for you. That's exactly what we want Chitchat to do: make it easy to connect with people. 🙂

Rated 1 out of 5 stars

Worst Chatting Site [Avoid]

Worst site ever only people that want 18+ Stuff, No one normal this is not a Chatting Site. Admins censor bad innocent words and ban normal people yet keep the people who only seek dirty stuff. Do not recommend. Bad support aswell

3 December 2025
Unprompted review
Chitchat logo

Reply from Chitchat

We’re sorry to hear you had a negative experience. Our moderation team works continuously to remove inappropriate content and keep the platform safe for everyone. We take reports and appeals seriously and are always working to improve moderation.

Rated 5 out of 5 stars

I have used Chitchat for years now and…

I have used Chitchat for years now and the app is absolutely stunning, I completed age verification by providing an ID check and I was allowed back into the platform quickly.

The safest online random chat out there with amazing staff in email and discord. Thank you for making me feel less introvert when it's snowing outside. I'm actually happy that they're strict about bans because their support is helpful and can appeal

7 December 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Thanks for sharing your experience! It's great knowing you've found Chitchat supportive and reliable over the years, and that verification and support went smoothly. The team works hard to keep things safe and welcoming, glad it's been a comfortable space to connect and unwind during the cold days ❄️☕

Rated 1 out of 5 stars

Bad Site.

Bad Site overall, Bad Ownership and a really bad Support System, The site turned from peaceful with normal people chatting to a dating site and site where people you know. I don't want to say the word but overall this site has turned into nothing. Avoid at all costs.

5 December 2025
Unprompted review
Chitchat logo

Reply from Chitchat

We’re sorry to hear you feel this way. Our team works hard to keep Chitchat safe and welcoming for everyone, and we take reports and support requests seriously. Our goal is to maintain a positive, respectful chat experience, with ongoing moderation and improvements to help keep the community safe.

Rated 5 out of 5 stars

Amazing place to hangout with people…

Amazing place to hangout with people all around the world. No bots no spam accounts. Everyone is genuine here. Also kudos to the support team.

7 December 2025
Unprompted review
Chitchat logo

Reply from Chitchat

We're happy to know you've had good experiences meeting people from around the world on Chitchat! The team works hard to keep things free of spam 🌎

Rated 5 out of 5 stars

Great place to pass time

Chitchat is a fun website to use for passing time! The UI is familiar and the user count is high enough to never have to wait long for new conversations. The best thing by far though is the mod team who seem committed to keeping the website running well and ensuring users are following the site's rules.

5 December 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Sounds like you've had a good time using Chitchat! We've tried to keep it simple, fast, and easy to jump into, and the moderation team works hard to keep things running clean :)

Rated 5 out of 5 stars

The best random chat app

They moderate the site quite well, and reply for a support ticket usually in an hour. Absolutely correct team and service.

5 December 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Great to hear the moderation and support response time have met your expectations! The team puts a lot into keeping Chitchat running quick

Rated 5 out of 5 stars

It's literally the best website the…

It's literally the best website the team is soo good they instantly helped me hats of too the core team and the other members as well literally the best website

5 December 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Feedback like this really makes our day. Glad the team could help out quickly and that you're enjoying Chitchat overall!

Rated 5 out of 5 stars

The site is perfect

The site is perfect. The costumer service is super friendly and helpful.

The site is like omegle but way better. There are a ton of users, I could get a match in a second continuously. You can add them as friends and keep talking on the site, you can view past convos and send them a friend request, and all of your chat logs are saved. You can use tags and everything. You can set a username and a profile picture. I found the details to be cute and helpful but keeping it to its essence of random chat. You don't have to accept friend requests that you don't want to, but if you really clicked with somebody it's easy to stay in touch with them

I got banned for 2 weeks for recommending someone to try another social platform before having meaningful convo with them, which I didn't know but is against the rules. I appealed the ban easily and comfortably and said that I'm sorry and I won't do it again, and after a few hours a kind representative answered that they've removed my ban and that this system is in place to protect the users from getting scammed or used. So nice

2 December 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Thank you for your thoughtful review! We love that you're enjoying Chitchat's features and that our support team could help with your appeal quickly. We're glad the platform feels like a safe and friendly place to connect with people from around the world 🙏

Rated 5 out of 5 stars

Great staff

Great staff. Helped me get unbanned after a small mistake. Appreciate the site for giving me somewhere social to chill.

2 December 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Glad to hear the team could sort things out for you and that Chitchat's been a comfortable place to connect with others!👍

Rated 5 out of 5 stars

It is a nice chat site

It is a nice chat site, better than all the simialr sites, it keeps the spirit of omegle alive but adds just enough modern features without it turning into a social chat platfrom.

28 November 2025
Unprompted review
Chitchat logo

Reply from Chitchat

We appreciate the review! Happy to know Chitchat feels like a Omegle alternative while still offering a few modern upgrades. 😄

Rated 4 out of 5 stars

Good web app, good support

Customer service is friendly, helpful, and quick. The website works and has way less bot issues than alternatives.

21 November 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Really nice to hear you've had a good experience with our support team and that Chitchat's been running smoothly for you compared to alternative platforms 🌟

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look