Jo Lloyd has an enthusiasm and genuine interest in her subject and items she takes on to sell . She also has an ability to take in items suitable for other sales and show a love of items that the s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Valentina from the autograph department is always honest, super efficient and replies back instantly to queries mega promptly unlike many other autograph auction houses. She is also super organised... See more
Company replied
Realised a fraction of the true worth of my late father's lifetime collection of blocks and watches.....Also lost several large pieces of Capodimonte, many pieces of porcelain and several lower value... See more
Company replied
The team working at Chiswick Auctions is most professional. I have been impressed with all stages of the selling process. It is so good when one comes across an organistion in which the staff are s... See more
Company replied
Company details
Written by the company
Chiswick Auctions provides an industry-leading service with over 20 specialist departments offering around 80 sales per year. Covering a broad spectrum from Old Master Paintings to Books, from Islamic and Indian Art to Silver, and from Designer Handbags and Fashion to Jewellery, we offer dedicated knowledge and expertise within our specialist fields. Complementing our specialist sales, we host regular Interiors, Homes & Antiques auctions catering to a wide range of interests, budgets, and tastes - and across all the main collecting categories. We pride ourselves on offering an unparalleled service for both buyers and sellers. For sellers, our specialists’ knowledge and understanding of provenance, authenticity and current market prices help us attain the best results. For buyers, invaluable insights into collecting trends, artists and designs offer the chance to acquire rare and iconic pieces that will elevate and enhance your private or professional collection. We also offer a range of professional services from our Estates, Probate, and Insurance department. A dedicated and informed team provide swift and full appraisals based on current market trends and a comprehensive and reliable start-to-finish service. With a belief that each client is important, that each lot is special, and with a professional and efficient operational system at our core, we seek to be our best in all aspects of the sales cycle for all our clients both in the UK and internationally.
Contact info
1 Roslin Square, W3 8DH, London, United Kingdom
- 020 8992 4442
- info@chiswickauctions.co.uk
- chiswickauctions.co.uk
4.1
Great
66 reviews
Replied to 60% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I went there with some eighteenth…
I went there with some eighteenth century engravings and some ceramics. They weren’t interested and that was fair enough.
However the manner of the bloke that I spoke to was really unfriendly and rude. I couldn’t understand what he was saying as his Welsh accent was virtually incomprehensible.
I would never go back there and hope that they go bust.
11 June 2022
Unprompted review
Reply from Chiswick Auctions
Dear Anthony, I am sorry to hear that you had a bad experience with us. Unfortunately, not all items are viable for our auctions, and we wish you all the best with selling them.
With regards to not being able to understand one of our specialists because of his accent, we can assure you that the member of staff you refer to is both very friendly and very knowledgeable in his field, if it had of been brought up that you couldn't understand his accent, we could have tried to help you at the time. It is a shame you left us unhappy due to dialect issues.
At Chiswick we have employees from all corners of the globe and all walks of life and are proud to say so.
Excellent Service with an Exceptional result
In May this year I submitted an uncommon antiquarian book to their Erotic sale, which they realistically estimated and protected with a fair reserve. The book failed to reach its reserve, probably because of its obscurity, and I was advised to resubmit it to their Rare Book sale at the end of June. The book was duly offered with a slightly lower estimate and with a fixed reserve. This time it sold in excess of its higher estimate at a price with which I was well pleased.
In my experience I found Chiswick Auctions to be efficient and professional and I am happy to recommend them to anyone seeking to sell high value books, even those of an obscure nature.
6 July 2021
Unprompted review
Not great
I asked about a reserve in my online valuation request but they ignored/missed that in their reply, so I replied to their email, again asking about a reserve - no reply. If they don't want to give a reserve, why not just say so?
29 April 2021
Unprompted review
Appalling service with a clear lack of diligence.
Appalling service purchased and paid for items. Travelled over an hour to collect only to be advised that one of the items could not be located. Had absolutely zero prior communication advising of this. Very good client had placed the item with a collector who is now rather disappointed to say the least. Highly unprofessional auction house with a clear lack of diligence. Did not even have the decency to refund the item immediately.
25 February 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.