Chips.gg Casino Reviews 344

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the website for its excellent design and user-friendly interface, making for a smooth and enjoyable experience. Many people highlight the fast and secure withdrawal process, often describing it as instant. The staff and customer service team are frequently commended for being helpful, professional, and responsive, contributing to a positive overall impression. However, some people were dissatisfied with the payment and withdrawal process, reporting issues with delays and unexpected verification requests. A few other people also mentioned that their accounts were put under review or limited, which caused inconvenience.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers praise the fast and instant... See more

Website

Customers had positive experiences with the website. Many reviewers praise the site's smooth operation, fast... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their overall experience as fair... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the support team,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and quick... See more

Based on these reviews

Rated 4 out of 5 stars

I’ve had a mostly positive experience with this sportsbook. I was impressed with their high betting limits (15k USD wasnt problem within some big markets) and quite fast withdrawals, which made th... See more

Rated 5 out of 5 stars

World Best Online Casino Let me say very proudly that I'm a member of world's best online crypto gambling casino Chips.gg 💚❤️ It's more than a casino having the most sophisticated and loving commu... See more

Rated 5 out of 5 stars

I’ve been using Chips.gg for a 2years now and I absolutely love it. The admin( ohmzz cozy tacy ) are super friendly and always active, which really makes the community stand out. The players her... See more


Company details

  1. Online Casino or Bookmaker

Written by the company

The Ultimate Online Cryptocurrency Casino. When the house wins YOU win.


Contact info

3.9

Great

TrustScore 4 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Awful experience

Awful experience. Used the deposit bonus and apparently I “mis-used it” by placing a bet over $5 and they took my ENTIRE balance and wouldn’t give it back. Basically got robbed. Live support claimed that was “in terms of service and it’s clearly stated what would happen”. Awful website with awful support never use them

6 February 2024
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Dear valued customer,

We apologize sincerely for the negative experience you had while using our platform. It appears that there may have been some confusion regarding the terms of our deposit bonus offer, which requires players to place individual wagers no greater than $5 in order to qualify for the promotion. Unfortunately, since this condition was not met, your account balance was adjusted accordingly.

That being said, we understand how frustrating this situation must have been for you, and we want to assure you that we take all player concerns seriously.

We deeply regret any inconvenience caused and hope to restore your trust in Chips.gg. Your satisfaction is our top priority, and we welcome any further feedback or suggestions you might have.

Sincerely,
The Chips.gg Team

Rated 5 out of 5 stars

great and fast service

4 January 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Thank you for your feedback regarding our service at chips.gg. We're delighted to hear that you had a great and fast experience with us. Providing efficient and exceptional service is one of our top priorities.

Rated 5 out of 5 stars

Great freaking custome support

Great freaking custome support.

I was able to depo and withdraw without too much trouble. I ripped my first depo but from 2 dala rain I was able to make 40 and I cashed that motha foka out. Great site. plus you get free codes on streamers kick site like customk. If you ever read this review and max win remember me. Carlmalone1000

4 January 2024
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Thank you for your enthusiastic review of chips.gg, Carlmalone1000. We appreciate your kind words regarding our customer support and your overall experience on our platform. It's great to hear that you were able to deposit, withdraw, and turn a small deposit into a significant win. We're also glad you're enjoying the additional benefits like free codes on streamers' sites.

Rated 5 out of 5 stars

Using the platform for 2 years.

Been a user of the platform for more than 2 years.

Never had an issue with depositing or withdrawing (well, just once due to being inactive for a few months, that was solved with support)

Slots and Sports, like most other casinos, accepts several crypto, Rakeback, Daily, Weekly, Monthly bonuses and level up rewards are nice.

I love King of The Hill, as there are some hours with low activity where you can easily win a few bucks just for wagering a bit.

There has been epic wins and loses,
Challenges and Promotions run constantly.

Used live support a bunch of times, no issues either.

Fees for withdraw are small and min withdraw is also small.

22 December 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino


Hello,

Thank you for sharing your positive and detailed experience as a long-time user of chips.gg. We greatly appreciate your loyalty and are delighted to hear about your satisfaction with our platform.

It's fantastic to know that you've had smooth experiences with deposits and withdrawals and that you've found value in our various promotions, bonuses, and rewards. We're committed to providing a rewarding gaming experience for our players.

We're also pleased to hear that you enjoy our King of The Hill feature, and we'll continue to offer exciting challenges and promotions for our players' enjoyment.

If you ever have more feedback or questions in the future, please don't hesitate to reach out. We're here to ensure that your experience on chips.gg remains enjoyable and hassle-free.

Once again, thank you for your loyalty and support, and we look forward to serving you for many more years to come.

Rated 1 out of 5 stars

promo scam

I found a promo code on twitter then deposited $100 from my crypto wallet then did the requirements for code and claimed then i was spinning wanted for 1000 spins and my account got banned; is playing slots do you offer in the site is reason for ban? also support doesnt help me atleast i want back my money.

11 September 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

We would like to investigate your account ban and provide you with more specific information regarding the reason for this action. Please contact our support team directly and provide us with your account details and any relevant information or documentation that may assist in our investigation. Our team will thoroughly review your case and determine if any corrective actions can be taken.

Regarding your request for a refund, we will need to evaluate the circumstances surrounding your account ban and the specific terms and conditions associated with your deposits and promotions. Our support team will guide you through the process and provide you with updates on the status of your refund request.

Rated 5 out of 5 stars

chips.gg

i received a bonus email yesterday and made a deposit, then I received the bonus, I had a problem, but it was solved when I talked to the official, thank you

12 November 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

Thank you for sharing your experience with us. We're glad to hear that the issue you encountered with the bonus was resolved when you reached out to our support team. Providing quick and effective solutions to our players' concerns is a top priority for us.

If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your gaming experience on chips.gg remains smooth and enjoyable.

Thank you for your support, and we look forward to serving you in the future.

Best regards,
Chips.gg

Rated 5 out of 5 stars

CHIPS.GG Review- Motiondrops

Amazing Site. Recommend it.

10 November 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

Thank you for your recommendation and positive feedback about chips.gg! We're thrilled to hear that you find our site amazing.

If you ever have more feedback or need any assistance in the future, please don't hesitate to reach out. We're here to ensure that your experience on our platform continues to be enjoyable and satisfying.

Once again, thank you for your support, and we look forward to serving you in the future.

Best regards,
Chips

Rated 5 out of 5 stars

Chips = Great

Chips is a great casino, still one of the very few casinos offering great rewards, on top of other great rewards. Their promotions are a great way to have fun and make some money back, my personal favourite!

11 October 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

Thank you for your positive feedback on chips.gg! We're delighted to hear that you appreciate our rewards and promotions. Providing a fun and rewarding gaming experience for our players is one of our top priorities.

We're glad to know that you find our promotions enjoyable and a great way to enhance your gaming experience while potentially making some money. If you ever have more feedback or questions in the future, please feel free to reach out. We're here to ensure that your time on our platform is both entertaining and lucrative.

Once again, thank you for your kind words and support. We look forward to continuing to provide you with an excellent gaming experience.

Best regards,
Chips

Rated 5 out of 5 stars

Speedy deposits and withdrawals

Speedy deposits and withdrawals, great loyalty system

3 November 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

Thank you for your positive feedback! We're delighted to hear that you've had a great experience with speedy deposits and withdrawals on chips.gg. Providing efficient and reliable payment processes is a priority for us.

We're also pleased to know that you find our loyalty system appealing. Our aim is to reward and value our players for their loyalty and support.

If you ever have more feedback or if there's anything else you'd like to share or inquire about, please don't hesitate to reach out. We're here to ensure that your gaming experience remains enjoyable and rewarding.

Once again, thank you for your kind words, and we look forward to serving you in the future.

Best regards,
Chips

Rated 1 out of 5 stars

Made a deposit, won free games, they dont want to credit!

Made a deposit, catched a bonus in a game for a real money (not used any bonuses), there was a bug on operators site (which was confirmed by support), so I cannot continue my free rounds, I asked several times support to restart my free rounds game, no response at all.! so I kindly not recommend this website!

UPD: case still not solved! AVOID THIS SCAM OPERATOR!

15 October 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

We apologize for the inconvenience you've experienced with your gaming session on chips.gg. It's essential to provide our players with a seamless and enjoyable gaming experience, and we regret that you encountered difficulties.

We appreciate your patience and understanding in bringing this issue to our attention. Technical issues can occur from time to time, and it's our responsibility to address them promptly.

Our support team is working diligently to resolve the issue you've encountered, and we will ensure that your free rounds are restarted as soon as possible. We understand the frustration this may have caused and want to make it right for you.

If you have any further questions or concerns, please feel free to reach out to our support team. We're here to assist you and ensure that your gaming experience is enjoyable and trouble-free.

Once again, we apologize for any inconvenience you've experienced, and we appreciate your feedback as it helps us improve our platform.

Best regards,
chips.gg

Rated 1 out of 5 stars

Thievery!!

Used to be great but now they won't let you withdraw your own money unless you deposit even more and gamble more - this is nothing short of thievery! Avoid like the plague - you'll never be able to withdraw your money!
------------------------------------------------
Thank you for your reply, I'll email complaints(@)chips.gg with 'more details about my situation so that you can better understand and address your concerns' and report back here when you've (hopefully) resolved the issue. I invested thousands in chips right from the start on the promise of 'passive income' and was able to withdraw my 'drops' without a problem until earlier this year and now, without notice, you have imposed some inexplicable policy that won't allow me to withdraw any more unless I deposit more or gamble away my drops! As far as I'm concerned you are illegally withholding my money so I look forward to your review of this matter.

29 October 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

We appreciate your feedback, and we're genuinely sorry to hear about your concerns regarding withdrawals on chips.gg. We want to clarify our withdrawal policies and address your concerns.

Our aim is to maintain a secure and responsible gaming environment, and as part of that commitment, we have certain withdrawal procedures in place. These procedures are intended to prevent fraudulent activity and ensure the safety of your funds.

However, if you feel that you've encountered difficulties in making a withdrawal or have specific issues with our withdrawal process, we would like to investigate and assist you further. Please provide us with more details about your situation so that we can better understand and address your concerns.

We apologize for any inconvenience you may have experienced, and we want to assure you that we are committed to resolving any issues you may be facing. Your satisfaction is important to us, and we appreciate your feedback.

If you have additional questions or concerns, please feel free to share them with us, and we will do our best to assist you.

Best regards,
Chips.gg

Rated 1 out of 5 stars

WARNING!

WARNING!! beware!! Biggest scam site out there!

10 October 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

We appreciate your feedback, although we're truly sorry to hear that you have such a negative impression of chips.gg. Your concerns are taken seriously, and we want to assure you that we do not condone any form of fraudulent or unethical practices.

The trust and satisfaction of our users are of utmost importance to us, and we are committed to maintaining a safe and fair gaming environment. We take reports like this very seriously and would like to investigate any specific issues or incidents that have led to your perception of our platform as a scam.

If you have any further details or specific concerns you'd like to share, please do so, as it will help us look into the matter and address any issues accordingly. Your feedback is essential in helping us ensure the integrity and fairness of our platform.

Thank you for bringing your concerns to our attention, and we hope to have the opportunity to address them and improve your experience.

Best regards,
Chips.gg

Rated 1 out of 5 stars

AVOID THIS CASINO.

AVOID THIS CASINO.

Fishy management! terms has changed beware you may lose your money and never recover your winnings.

1 October 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

We appreciate your feedback, and we understand your concerns regarding changes in terms and conditions. We want to assure you that we take these matters seriously and aim to provide transparency and fairness to our players.

It's essential for us to maintain the trust of our users, and we're committed to addressing your concerns. If you have specific issues or incidents you'd like us to investigate further, please provide us with more details. Your feedback is valuable in helping us improve our platform and ensure that our users have a positive experience.

We apologize for any inconvenience or confusion caused by recent changes, and we're here to assist and resolve any issues to the best of our ability. Your satisfaction is important to us, and we hope to have the opportunity to address your concerns and improve your experience.

Thank you for taking the time to share your feedback.

Best regards,
chips.gg

Rated 5 out of 5 stars

Instant

Instant reply, fast conversation and help.

28 September 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

Thank you for your positive feedback! We're delighted to hear that you had a fast and helpful experience with our support team at chips.gg.

Providing efficient and responsive customer service is a top priority for us, and we're pleased to know that your experience reflects this commitment. If you ever have more questions, need assistance, or want to provide further feedback, please don't hesitate to reach out. We're here to assist you and ensure that your gaming experience is as smooth and enjoyable as possible.

Once again, thank you for your kind words, and we look forward to serving you in the future.

Best regards,
chips.gg

Rated 1 out of 5 stars

CRYPTO CASINO WITH NO LICENS

NO licens anymore.
Vault just payed out but I cannot withdraw any of the money cos of withdraw limit being reached, I haven’t withdrawn in a long time!!!. Give me my money tacyarg 😡!!! And stop taking money out of the casino for ur own wallets

28 September 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

We appreciate your feedback and understand your concerns about the withdrawal limit and the situation you've described. It's important to clarify that the withdrawal limit is often put in place to ensure security and responsible gaming practices.

However, we take your concerns seriously and want to assist you in resolving the issue. To address this matter, we recommend reaching out to our customer support team directly. They will be able to provide you with specific assistance related to your account, the withdrawal limit, and the payout from the vault.

Please provide them with all the relevant details, and they will work to ensure that your withdrawal is processed as smoothly as possible. Your satisfaction is important to us, and we want to ensure that your concerns are addressed appropriately.

Thank you for bringing this to our attention, and we hope to assist you in resolving the issue to your satisfaction.

Best regards,
Chips.gg

Rated 1 out of 5 stars

Trash website with horrible rtp

Trash website with horrible rtp. Games don't pay out, deposits go right down the drain. Same games pay out better at other sites. Chat mods gets butt hurt when you call them out and mute you. The rewards system is also lacking, don't expect rakeback. Don't play here.

20 September 2023
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

We appreciate your feedback, although we're genuinely sorry to hear that you have such a negative impression of chips.gg. We understand your concerns regarding the RTP, game payouts, and your experience with our customer support team.

We strive to provide a fair and enjoyable gaming experience for our players, and your feedback helps us identify areas for improvement. We're continuously working to enhance our offerings, including the rewards system, to better serve our community.

Regarding your experience with our chat moderators, we aim to maintain a respectful and positive atmosphere in our community. We apologize if you had a negative experience and will take your feedback into account to improve our moderation processes.

If you have any specific suggestions or additional concerns that you'd like to share, please feel free to do so. Your input is valuable, and we are committed to making improvements based on your feedback.

Thank you for taking the time to express your concerns, and we hope you find a gaming platform that meets your expectations.

Best regards,
chips.gg

Rated 1 out of 5 stars

Unlicensed Casino making questionable decisions

This casino is operating without a valid license (you won't be able to find the seal within the website) and it has been taking questionable decisions like banning or disabling withdrawals to people without a valid reason.
Be aware of this if you still decide to deposit in this casino.

19 September 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

Thank you for sharing your concerns regarding the licensing and certain decisions made by chips.gg. We take such matters seriously and want to clarify our stance.

Maintaining a valid and reputable gaming license is of utmost importance to us, and we strive to operate within the bounds of regulatory compliance. If there have been questions or concerns regarding our licensing, we will take this feedback seriously and investigate the matter thoroughly.

Regarding your mention of questionable decisions such as bans or withdrawals, we aim to uphold fair and responsible gaming practices. We take reports of issues like this seriously and are committed to addressing them appropriately.

If you have specific details or concerns you'd like to share with us to help us better understand the situation, please do so. We want to ensure that your concerns are addressed properly, and we appreciate your feedback as it assists us in maintaining a trustworthy gaming environment.

Thank you for bringing this to our attention, and we hope to address any issues to your satisfaction.

Best regards,
Chips.gg

Rated 3 out of 5 stars

I deposited as I normally do then when…

I deposited as I normally do then when I went to the site it says its performing matience, its said that for 3 days. How long is this matience going to be?????

4 September 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

Thank you for reaching out and for your patience. We sincerely apologize for any inconvenience you've experienced due to our recent maintenance. We understand how frustrating it can be to have your gaming experience disrupted.

In the meantime, if you have any questions or concerns about your deposit or anything else related to chips.gg, please don't hesitate to ask. We value your support and are committed to resolving this issue for you as soon as we can.

Thank you for your understanding.

Rated 1 out of 5 stars

Advice don't play on Chips, everything has changed

I used to play on chips for many months, I loved this Casino, but apparently the team has changed and it's CATASTROPHIC

They changed all the conditions (even for deposit bonuses); and not being aware, because of course they say they warned by email, but it's FALSE, I never received a warning from them, they canceled my Deposit Bonus.
So far ok, except that in addition to canceling the bonus, they also took my deposit money. Shame, I've played on a lot of online casinos and I've never seen this in my life.

I contacted the support, who of course told me that they couldn't do anything, while having 0 understanding about me, it looks like they were writing me automatic replies

Suddenly = MONEY LOST IN A FEW SECONDS WITHOUT FUN, NON-EXISTING AND NON-UNDERSTANDING CUSTOMER SERVICE = Chips has changed a lot

I lost my deposit in 30 seconds of play, after only doing a few spins on the 1st slot!!!
If you have money to lose, play on Chips, otherwise go your way, really!

31 August 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

We're genuinely sorry to hear about your recent experience with chips.gg, and we sincerely apologize for the frustration and disappointment it has caused you.

First and foremost, we appreciate your loyalty as a long-term player, and we regret that the recent changes and your interaction with our customer support left you with such a negative impression.

Regarding the changes in our terms and conditions, we strive to keep our players informed about any updates, and we're disappointed to hear that you didn't receive the notifications. We understand how important transparency is, and we will investigate this to ensure our communication process is working effectively.

The situation you described, where your deposit bonus was canceled along with your deposit money, is certainly not the experience we aim to provide. We take this matter seriously and will investigate what went wrong in this specific case. We want to make sure this issue is addressed promptly and appropriately.

Regarding your interaction with our customer support, we apologize if you felt our responses were not empathetic. We will take this feedback to improve the quality of our customer service and ensure that every user feels heard and supported.

Your feedback is valuable to us, and we hope you might consider giving chips.gg another chance in the future. We understand your frustration, and we're committed to making improvements to enhance the overall player experience.

If you have any further details or concerns you'd like to share with us, please do so, as it will help us investigate and resolve these issues more effectively.

Thank you for taking the time to express your concerns, and we hope to have the opportunity to regain your trust.

Best regards,
Chips.gg

Rated 1 out of 5 stars

Run away...

Chips was truly a casino with enormous potential...
Unfortunately taken over by a new team, which takes the initiative to change its conditions. But don't tell anyone to take notice.
If you have money to give directly without even having fun, give it to them!
Chips, to really avoid...

29 August 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello,

We appreciate your feedback and are genuinely sorry to hear about your disappointment with the recent changes at chips.gg.

Our aim is to provide an enjoyable and transparent gaming experience, and your feedback helps us recognize areas where we need to improve. We hope that in the future, we can address your concerns and regain your trust.

If you have any further insights or suggestions you'd like to share, please don't hesitate to let us know. We value your input as we work to enhance the overall player experience.

Thank you for taking the time to express your thoughts, and we hope you find a gaming platform that meets your expectations and provides the enjoyment you seek.

Best regards,
Chips.gg

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