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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality, perfect fit, and sturdy build, noting its effectiveness for filming rides and its secure attachment even at high speeds. The customer service is frequently highlighted as exceptional, with many appreciating the prompt, helpful, and accommodating responses, often going above and beyond to resolve issues. Reviewers also commend the efficient delivery service, with many experiencing surprisingly fast shipping times. However, some customers reported issues with specific product designs, mentioning that certain mounts interfered with helmet functions like ventilation or felt too bulky. A few people also experienced problems with shipping, including lost packages or unexpected delays due to complex international delivery processes, leading to frustration with tracking updates and customer support's ability to provide clear information in these instances.

What people talk about most

Product

Customers consistently note positive experiences with product quality and fit. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, with many praising the high-quality materials, solid build, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping and... See more

User experience

Consumers find the user experience to be highly positive. Many reviewers praise the ease of installation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order for a mount to my helmet. My helmets specific mount was found to be out of stock after I had purchased it. The amazing member of the support team that helped me not only at first in... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service from Chin Mounts. I originally ordered a mount for a different helmet, but due to delays I had to return it. Even though it wasn’t really their fault, they went above a... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about ChinMounts! The camera mount fits perfectly on my helmet and feels super secure without the hassle of messing around with straps. Compared to the usual strap-on... See more

Company replied

Rated 5 out of 5 stars

Fast shipping, perfect fitment and multiple options for mounting. Nice to support a Canadian company. Mostly customer service with prompt replies and help to get my chin mount back onto my helmet... See more

Company replied


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Chin Mounts makes the best helmet camera chin mounts for GoPro, Insta360, and other action cameras. Our helmet camera Chin Mounts are the best way to mount a GoPro to your motorcycle, mountain bike, or motorcross helmet. Helmet Specific Chin Mounts available for over 1000 motorcycle, mountain bike, and motocross helmets.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

885 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Company went above and beyond

Company went above and beyond, amazing products and high quality! When I needed a replacement after I unfortunately dropped my helmet, They sent one right away!

17 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Aaron, thank you for your continued support and for taking the time to leave this feedback! We're happy we could help you get a replacement to you in a timely manner. We appreciate you choosing our high-quality products! - The Chin Mounts Team

Rated 5 out of 5 stars

Such an amazing support team

Such an amazing support team, I want to thank everyone one that helped with my order. Thank you for everything you all do for the motorcycle community 🙌

- Ben Ellis

20 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Ben, thank you! It means the world to us to hear that you feel we have an amazing support team :) We appreciate your kind words and your support of our products and service! - The Chin Mounts Team

Rated 5 out of 5 stars

above and beyond personal service and a great product to boot!

I posted on FaceBook about a deal they had advertise but was no longer available. They reached out to me and offered to honor the deal at any time. I waited a few months and they still honored the deal and helped and communicated throughout the process!

15 September 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi there, This is wonderful to hear! Thank you for your support and for letting us know we provided above and beyond personal service. We're pleased that we could assist you throughout the process. Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Excellent customer service and product

The customer service is responsive and helpful, products are true to description and work really well to your specific helmet. Highly recommended

15 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Jody, thank you for taking the time to share your experience! We're thrilled to hear that our customer service was helpful for you, and that the chin mount is working well with your helmet. Thank you and enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Highly recommended!

My issue was resolved quickly and professionally. The support team responded fast, handled the situation very well, and made sure everything was sorted out. I’m very satisfied with the purchase I made and appreciate the excellent customer service. Highly recommended!

19 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Ion, We really appreciate your kind words and the recommendation! It's wonderful to know that our team was able to resolve your issue professionally. Ensuring a top-notch service for our customers is our top priority. Thank you again for your valuable feedback! - The Chin Mounts Team

Rated 5 out of 5 stars

Top tier Customer Support

Great response time and over the top customer service!

18 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Jonathan. Thank you so much for your kind words! We’re really glad to hear our customer support team could help and provide a great experience. We truly appreciate your support! - The Chin Mounts Team

Rated 5 out of 5 stars

Highly recommend Chin Mount

Highly recommend Chin Mount to everyone. Was a bit sceptical at first. But, Ordered. Delivered quicker than stated. Fits perfect to the helmet and definitely doesn't feel like it's coming off any time soon. Been out with it a few times and it's perfect. No concerns at all. Having the camera mounted there even reduces the wind noise

18 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi James, thank you for the amazing review! We’re happy to hear the chin mount exceeded your expectations and fits your helmet perfectly. Thanks again for your support! Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Where to start?

Where to start?
I’m a returning customer from the UK and I can’t fault the mount for my hjc is-17. Sturdy, lightweight, easy to fit and doesn’t even notice on my helmet really… it’s great.

Fairly priced especially if you can get it on Black Friday like I have both times 🙂‍↕️

This time for my new helmet AGV K1S mount - I messaged chinmounts Instagram account and asked if I could change the deal from free action pack to free creator pack and they replied in 2 minutes flat and made a special order for me and emailed it straight over in cart for payment ready to go!

Seriously great customer service and humour. A joy to do business with.

Many thanks
Lucas - M140i.LW

18 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Lucas! Thank you for trusting us again and for the very kind words about our customer service. We're delighted to hear the mount for your HJC is sturdy and that we could help you quickly with your new helmet chin mount order. We truly appreciate your support. Safe riding! 🏍️ - The Chin Mounts Team

Rated 5 out of 5 stars

CHINMOUNTS Incredible Items

It’s just awesome and great items. Quality, price and functionality, my riders you’ll love them! Trust me

16 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Carlos, that's awesome! We put a lot of focus on quality and functionality, so we really appreciate your support and kind words! Enjoy your rides! Thank you 🙏 - The Chin Mounts Team

Rated 5 out of 5 stars

Very high quality product

Very high quality product. Was very easy to install with the descriptive instructions. High quality materials was the icing on the cake. No junk plastic. It’s very solid.

4 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Francis, thank you so much for your fantastic review! We are delighted to hear you are happy with the quality of the product and the easy installation. We truly appreciate your support. Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Installed the mount originally and it…

Installed the mount originally and it came off in two weeks. Left a comment to them thru an ad, they reached out, shipped me some new double sided tape, and now it’s been a few weeks with no issues. Super quick response. Appreciate them!

12 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi David, that's awesome! We are so happy that we could resolve the issue for you quickly. We truly appreciate your support and your kind words for our team. Thank you! - The Chin Mounts Team

Rated 5 out of 5 stars

Never had an issue in the few years…

Never had an issue in the few years I’ve been riding! Have a mount on both my helmets and they aren’t going anywhere. All weather rider and it’s great knowing I can trust the mount to keep my expensive action camera safe! My go to mount 👍

11 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Nathan, that's wonderful to hear! We're thrilled that our mounts have kept your camera safe through all your rides over the years. We value your long-term support. Thank you so much! - The Chin Mounts Team

Rated 5 out of 5 stars

Great Service!

I wasn’t sure if my camera would fit on to my helmet, so i send them a message and they replied within 5 minutes! They gave me personalized information of what to get, so that i was sure it would fit! Really happy with their service!

11 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Warre, thank you so much! We are thrilled we could help you find the perfect fit and appreciate you sharing your experience with our team's service! Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

AMAZING

Always great quality products,super durable and great customer service

10 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hello Jay, that's amazing to hear! Thank you for your support. We work hard to provide durable products and exceptional service, and we truly appreciate your feedback! - The Chin Mounts Team

Rated 5 out of 5 stars

The stability of the mount on the…

The stability of the mount on the helmet. The weight of the action cam, he doesn't affect on the dynamics. Very well.

7 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Vincenzo, Thank you for your review! We are glad you satisfied with the stability for your action cam footages. We appreciate your feedback. Safe rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Preferred helmet mount!

Fast shipping, Affordable and good quality, fit my helmet perfectly and feels incredibly sturdy while keeping a sleek look

1 July 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Ecem, That's wonderful to hear! 😊 We're thrilled that you enjoy using your helmet chin mount! Thanks so much for the fantastic review. Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

ChinMounts Doesn't Disappoint

I've used ChinMounts on 3 helmets with no problems and most recently purchased the new VisePro Clamp. It's fantastic! Kills the vibration/shaking I was getting on a previous third-party mount when using my Insta360 & sturdy at high speed. Even on bumpy city roads, this thing isn't going anywhere. I previously used their Flexible Mount for my windshield. Loved it but I wanted something more removable for photoshoots. This clamp completely solves that and opens the door for different POV shots

3 November 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Alexandria! We're thrilled you love your new VisePro Clamp. It's fantastic to hear it helps eliminate the vibration for your Insta360 and provides the high-speed stability. Thank you for your long-term support and sharing your valuable experience. Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Above and beyond customer support

Above and beyond customer support! Appreciate the work! And love the product! Soo seamless and hassle free.

30 October 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Sid! Thank you so much for your awesome review! We are thrilled that you love our product quality and service. It means a lots to us. Appreciate it and happy rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Wrecked and still stayed on

I bought a mount for my Super tech R10 and it fit perfectly about a year ago. I just recently wrecked sliding on my face and the mount still stayed on!

15 October 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Hayden! We're thrilled to know that your are satisfied with the mount quality and durability—even through a wreck! Your feedback means a lot to us. Thank you so much for sharing your experience and for being a customer. Safe rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Sedici Strada 3

I don’t have a camera yet, the mount feels like good quality and fits my helmet perfectly as advertised. I hope to make content with it and on it soon when I eventually get a camera.

24 October 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Kameran, we're glad the Sedici Strada 3 mount is a perfect fit for your helmet and that you're happy with the quality. We appreciate your genuine review. Safe rides! - The Chin Mounts Team

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