We recently had our front doors fitted by Chiltern Doors and honestly couldn’t be happier with them. The quality and craftsmanship is incredible, they’ve completely transformed the front of our hom... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We left the showroom feeling very impressed. Chiltern has an impressive stock of different window and door options, including the new Omnio windows which we loved the look of. Lui is very knowledgeabl... See more
Company replied
I’m really pleased with the work carried out on my windows and sill replacement. The team were hardworking, fast-paced, and very respectful of my home. They kept everything clean, removed all rubbish,... See more
Today Chiltern Doors completed my front porch enclosure with two composite doors in the middle. It’s great quality product which was fitted with excellent workmanship. Really impressed with the end... See more
Company details
Written by the company
We are a local family run Doors and Window business. We specialize in Composite, Upvc, Aluminum doors, Windows and Roller garage doors. We offer many payment options including interest free credit. We pride ourselves on great quality and a massive Range to choose from.
Contact info
960 CAPIBILITY GREEN, lu1 3pe, luton, United Kingdom
- 01525600118
- info@chilterndoors.com
- chilterndoors.com
4.8
Excellent
293 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pefect
We drove past Chiltern doors a few times now. We popped in and got talking to a nice young chap there called Louis. We looked at many styles of doors that they have. We have recently had the fitting completed. They changed a bathroom window and our front door. Very clean neat job. Best regards.
6 July 2023
Unprompted review
Fantastic Chiltern Doors
Lui from Chiltern Doors really helped us with ideas for our new front door & created an actual picture of what our house would look like ,he really came up trumps with a design which we loved & it has now been fitted by Paul who has also done the most neat & tidy & excellent installation ,nothing was to much trouble .Lui & Paul have a vast amount of knowledge & choice on doors & windows ,very helpful people & very good on price
3 July 2023
Unprompted review
Excellent work
Excellent work, nicely fitted windows and doors, I am happy
12 July 2023
Unprompted review
The service was excellent
The service was excellent and the employees helped me to feel at ease and understood at all times.
10 July 2023
Unprompted review
Such good experience ⭐️⭐️⭐️⭐️⭐️
Just so so good like fantastic
Like 10/10 experience
Would recommend mate
Absolutely greatttt
10 July 2023
Unprompted review
The people were lovely and professional…
The people were lovely and professional and the door looks great
10 July 2023
Unprompted review
They had good customer service
They had good customer service, the doors were high quality, they had really good and professional staff and the doors came quickly
10 July 2023
Unprompted review
Professional and excellent service
Great experience from start to finish. Haris arranged a convenient appointment to talk through the designs, took the measurements and discussed financing. As stated the door was delivered and fitted within 5 weeks by Tanveer snd Alex. They both did a brilliant job removing the heavy old front door and fitted the new one perfectly. The job was completed neat and tidy. I thoroughly recommend this company.
5 July 2023
Unprompted review
Absolutely Amazing
Our experience has been nothing but amazing, we were in a real tough spot from a previous builder and these guys came in and literally saved us.
Great customer service and great products, they don’t disappoint. The business owner Louie is absolutely amazing.
I would highly recommend and use them over and over again.
3 July 2023
Unprompted review
Very good service i really happ for my…
Very good service i really happ for my dood thanks Lui
28 June 2023
Unprompted review
Compoiste door
Contacted chiltern doors and Haris came to visit us without a doubt understood and guided us well to find door we wanted With in the five weeks kept contact to let us know when door will be ready the door was fitted with excellent standards and quality and was beautiful, The fitters knew there job highly professional, chiltern doors company well recommended.
26 June 2023
Unprompted review
Professional and friendly service
Lui was really helpful from the start, without being pushy. He went through all the options with me and the door was delivered and fitted when he said it would be. The fitter was professional and friendly, leaving everything clean and tidy. We’re very happy with our new front door.
14 June 2023
Unprompted review
Avoid, poor quality door and bad customer service
Very disappointed with the way they have ignored my complaint. Low quality door - AVOID Chiltern Doors
23 June 2023
Unprompted review
Reply from Chilterndoors
Hello Rob,
Thank you for taking time to write this. I have searched our system and cannot find any name matching yours or any live complaints with a name matching Rob? Could you please email me on info@chilterndoors.com with your order reference or agreement please. We take complaints very seriously so it seems bizarre to Hear that you’d be ignored and then no name matched.
UPDATE 05-03/2024. Hello, We have still no call or email from you regarding the review. Please get in touch with us ASAP. Regards.
Great customer service
Great customer service, kept us up to date on progress, install and the sales guy even dropped into ensure everything was perfect on a Saturday. No pushy sales pitch or the normal start high in price and then back and forth with follow ups! Highly recommend.
24 June 2023
Unprompted review
Simply fantastic
Simply fantastic. Great communication, and punctual. I designed a shop in St John’s Wood and they were so helpful.
20 June 2023
Unprompted review
New front door installed on 20.06.23…
New front door installed on 20.06.23 and a replacement sealed window unit. I am really pleased with both and the service of all the company. Would highly recommend Chiltern Doors and Windows
20 June 2023
Unprompted review
Fantastic job and great quality of…
Fantastic job and great quality of work, a job 👍 excellent service.
14 June 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.