While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We believe in redefining urban mobility and adventure. Specializing in high-quality e-bikes and e-scooters, we cater to the modern commuter and the weekend explorers alike. Our mission is to make every journey an experience, whether you're navigating city street or discovering off-the-beaten-path trails
c/o Your Ecommerce Accoutant The Keep, Creech Castle, TA1 2DX, Taunton, United Kingdom
I am new to the idea of electric bikes but ChillEwheels gave me great advice and were so helpful. I decided on one, and actually placed an order, but due to a family crisus had to cancel. They were so understanding and I will be back again to get that e bike as soon as I can.
I am so impressed with the service I received. I had lots of questions, which were all answered promptly and with care. I am new to electric bikes, and now feel I have confidence with buying one. Looking forward to my future purchase 😄
Reply from Chillewheels
Thank you so much for your kind words! 😊 We're thrilled to hear that our team could help you feel confident in your journey into the world of electric bikes. It's always our goal to make the process easy and enjoyable, especially for first-time riders. We’re excited for you and can’t wait to help with your future purchase—bring on the adventure! 🚴⚡
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
