You must always take into consideration the service or aftercare of a company when you buy a product. Despite an issue with the delivery carrier Alison from Che handled the matter exceptionally well a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great quality as always, these trousers were overpriced but they fit and look great to be fair so worth the investment. Oh and have Che baller swim shorts in every colour they are quality 👌🏻🔥
Really nice clothing. Its a great brand. My previous experience with ordering directly from CHE was poor (ran out of stock) but this time it was on time, well priced and great quality.
Company replied
I bought some underwear for my husband from Selfridges and he has had said that they are the most comfortable that he's ever worn! Really soft and very well made. Will definitely be a repeat customer... See more
Company replied
Company details
- Men's Clothing Store
- also in
- Beach Clothing Store
- Clothing Store
- Clothing Wholesaler
- Printed Clothing Store
- Underwear Store
Written by the company
Founded in 2019 in London, CHÉ Studios is an international menswear brand specialising in sustainable resortwear, swimwear and underwear. Drawing inspiration from icons of fashion and culture's history, CHÉ pieces combine timeless charm with modern innovation, using carefully selected fabrics. We're committed to making conscious choices, such as using Lenzing™ Tencel™ and Ecovero™ across our shirting, underwear and loungewear, and recycled plastics for all of our swimshorts.
Contact info
United Kingdom
- customerservice@chestudios.co.uk
- chestudios.co.uk
4.3
Excellent
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 54% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I Love the brand
I Love the brand. Great designs and exclusive enough to keep me individual in my clothing choice.
17 December 2025
Reply from CHÉ Studios
Thank you for the high praise, we hope you enjoy your new pieces!
Very satisfied with the quality of the…
Very satisfied with the quality of the products ordered, the only inconvenience was that sometimes I had to do all the customs formalities, even though the website specified that it was not necessary.
28 January 2026
Reply from CHÉ Studios
We're so glad you like the products but unfortunately, even if we provide all the necessary information, customs enforcers can request additional information at random. We apologise for the inconvenience and appreciate your patience. Thank you for the support!
Reply from CHÉ Studios
Thanks for your feedback, we’re proud of the service we provide!
Reply from CHÉ Studios
Thank you for the review!
10/10
10/10 - would buy the whole brand collection if I could. Love the quality, the fit, everything
25 January 2026
Unprompted review
Reply from CHÉ Studios
Thank you for the support, it means a lot to the team!
Incredible quality and very well…
Incredible quality and very well designed, couldn’t recommend more highly, will be purchasing again!
24 January 2026
Unprompted review
Reply from CHÉ Studios
Thanks for the feedback, we’re proud to have you shopping with us!
Fast delivery, great experience
Purchased a mohair cardigan from this company, which arrived promptly. The quality of the cardigan was quite good, nice colour too. Thank you!
13 January 2026
Unprompted review
Reply from CHÉ Studios
Great to hear you had such a seamless experience, thank you for the review!
I ordered an item more than 15 days ago…
I ordered an item more than 15 days ago and the order is still not fulfilled. There has been no communication or update regarding the delay. Customer service has ignored all my emails and messages. Very disappointing experience. Not serious and definitely not recommended.
7 January 2026
Unprompted review
Good clothes - good customer service
The team was helpful and I’m very happy with my baller swim short set
8 January 2026
Reply from CHÉ Studios
Very pleased to hear our team could help, thank you for the support!
Great Cardi
Great product - better than I expected and in sale. Although the website advised a large I took a chance with medium and a perfect fit.
8 January 2026
Reply from CHÉ Studios
Thank you for the feedback, we are glad the item fit perfectly!
Reply from CHÉ Studios
Amazing to hear, thank you for your review!
Received items quickly and simple…
Received items quickly and simple returns on pieces that didn’t suit me.
7 January 2026
Reply from CHÉ Studios
Thank you for the review, we’re glad the returns process was easy!
Great experience from start to finish
Great experience from start to finish, fast delivery, fast returns and refund and great quality clothing.
6 January 2026
Reply from CHÉ Studios
Thank you, we’re proud to hear you enjoyed the service from start to finish!
Fantastic quality and customer service…
Fantastic quality and customer service was great (a very helpful human and not a bot)
11 January 2026
Unprompted review
Reply from CHÉ Studios
It's great to hear you received such good service from us, thank you for the review!
Incredible quality and craftsmanship
Incredible quality and craftsmanship. Truly a luxury level of fabric weaving and materials.
30 December 2025
Reply from CHÉ Studios
Thank you for the review, we're proud of our products and hope you love your pieces!
Poor quality
Firstly, their customer service was excellent. Unfortunately, the quality of the two pairs of shorts I ordered was poor. More like pajamas than casual clothing. But mostly, be careful ordering outside the UK - they charge £40 (USD53, AUD80) for international returns.
12 December 2025
Reply from CHÉ Studios
Thank you for the kind words regarding our service. We’re sorry to hear the fabric wasn't what you expected; we intentionally use breathable materials to ensure comfort in high summer heat. We’ve actually updated our policy and now offer free international returns for all customers, so we're glad to have that improved for the future. We hope to see you back soon.
I wanted to return an item which I…
I wanted to return an item which I ordered online. I live in Dubai and my understanding is that I need to ship it back to you through a courier whilst bearing the cost. This is totally unacceptable as my experience with other online shopping outlets even when overseas is that they arrange to send an agent to pick up the return item from my home address at zero charge. I'm very disappointed.
16 December 2025
Reply from CHÉ Studios
Thanks for your feedback, we have recently introduced international returns and add the UAE to our available countries asap!
Reply from CHÉ Studios
Thank you!
Comfortable and high quality underwear
I bought some underwear for my husband from Selfridges and he has had said that they are the most comfortable that he's ever worn! Really soft and very well made. Will definitely be a repeat customer to this brand!
18 December 2025
Unprompted review
Reply from CHÉ Studios
Thank you that's amazing to hear!
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