Chessnboards Reviews 

I had ordered a 13" travel sets, but it was too cumbersome. Chessnboards had a 10" travel sets, so I bought it. It fits my desired use. Thank you.

Even though the board I purchased was delayed, I was given the option of selecting another board close to what I wanted.
But I eyes was set on the one I selected, so I had to cancel my order.
The salesman was completely professional and very helpful. If the set I selected becomes available again and is in-stock, I will make the purchase.

The chess pieces are very beautifully designed.

I never received my order. I placed it on June 18 because it was a gift for my husband for our 20th wedding anniversary. On June 22, I received a shipping notification, but the tracking has only ever shown “label created” with no movement through FedEx.

I reached out to Randy on June 25, and he responded promptly, saying that if there was still no tracking movement by Monday, he would send a replacement order. Unfortunately, after that, all communication stopped despite my following up.

I’m incredibly disappointed - not only because I never received my order, but because this was meant to be a special anniversary gift. At this point, I have neither received the product nor any resolution, so I’ll be disputing the charge with my credit card company.

Set came on time and in good condition. We have not opened it as I am giving it as a gift in a few days......

I recently purchased a gorgeous 16-inch rosewood folding chess set as a birthday gift for my 7-year-old grandson, and the entire experience exceeded my expectations.

What truly set this purchase apart was Randy’s incredible knowledge, patience, and generosity. He spent nearly two hours educating me about the world of chess, helping me understand the different options so I could choose the perfect set for my grandson. His expertise made what could have been an overwhelming decision both enjoyable and informative.

I especially appreciated that Randy allowed me to select a specialized set of chess pieces that I preferred over the pieces that originally came with the board I loved. That level of flexibility and customer service is rare.

The chess set itself is absolutely beautiful, and most importantly, it was a huge hit with my grandson! He was thrilled with his gift.

If you’re looking for a quality chess set at a fantastic price and want guidance from someone who genuinely cares about helping you find the right fit, I highly recommend reaching out to Randy. He offers a plethora of beautiful chess set options and provides a ⭐️⭐️⭐️⭐️⭐️ customer experience from start to finish.

I have not received the chess set still waiting.

The quality of the product is exceptional, it does have a small nibble out of one corner, but it adds character, it shows it is real stone

I purchased a set of chess pieces a week ago and tracking said the label had been printed but not shipped. Today tracking says delivery will be June 9. 16 days to ship chess pieces? I could have driven to pick them up sooner than that

I’m still waiting on my order and no one has returned my call or email in a week. Very disappointed and wondering if this company is legit or a scam.

No advices for thé UPS customs extra charges. It cost me 65$ to receive my order. It was suppose to be deliver by DHL... Very desappointed and unsatisfied.

Customer service was awesome, packaging was very well done. The board and pieces are beautiful. I have many boards and this one is right up there. If I am ever in need of another board or pieces I will definitely buy through this compamy.

I was sent the wrong set. Requested a return and have not heard anything in over a week.

The ordering was easy and the product was delivered in timely fashion.

How about random, it shipped from Pepperell MA, where I'm from even though I live in CA. The pieces are wicked nice.

I recently purchased a beautiful chess board from Chessnboards.com, and it arrived quickly and exactly as shown on their website. While I did discover an inconsistency in the written product description, the company’s response was outstanding.
I reached out to let them know, and their team — including the owner — engaged with me promptly and professionally. They updated the website right away and resolved every concern I had with genuine care and commitment.
I’m thoroughly satisfied with how they handled the situation, and I’m happy to recommend Chessnboards.com. They’re clearly dedicated to their customers and to providing excellent service.