Chery Industrial Reviews 231

Delivery times and good communication .On time delivery with the driver giving deliver time. Also great products.

Awesome gate solid. Easy pick up the guys loaded it up great price

Free shipping and the delivery driver was outstanding!

Everything about my order was great only one thing is needed marking of the parts all parts not just a few and better directions

Great service ! Got our canopy here when they said they would!

Missing parts for the 4th time in my package (some major structural/wall holding parts)
I ve asked for some sort of refund but nothing so far
Definitely not a struture that will hold solid under more than 10” of snow …requires an internal solidification (DIY) once again

On the positive side : company answers quickly and are there to help (getting parts and shipping)

They actually did what they said they were gonna do...they delivered on time and packaging was tight...product was in good shape and on time.

Poor communication, product arrived damaged , no notice on delivery

We are about 2/3 of the way through the installation of one of two 13 x 20 storage buildings. We had a malformed piece (the same one in both boxes) and had to wait a little over a week for the company to replace them while the remaining good weather slipped by. The instructions were hard to follow, and we had to take a few parts back off to put back correctly. They say it takes 2 people 2 days. I'd say that with the experience we gained on this one, 3 people might take 3 days if they are young and fit. We are in our 70's and have been working weeks. One piece of advice is to put something between the base and concrete. We used roofing paper. We made the mistake of laying the aluminum parts out on the concrete and they started corroding overnight. Many of the parts are pretty flimsy, but so far, everything seems like it will be sturdy once the thousands of parts are assembled. We found a YouTube video that was helpful.

I attempted to purchase 20 ft x 8 ft flap to attach to the Chery end cap. I received another end cap. I called to return the endcap, and was advised there would be a $400.00 shipping fee in addition to the 15% restocking fee. At those costs there is no use to return it.

Great customer service with quick replies to emails. Well informed about product delivery and delivered on time. Replacements provided for damaged parts.

Helpful & patient salesman;
first rate, friendly warehouseman.
Good discount on a quality product.

Very responsive and handled purchase professionally and with ease. Loved the product and customer support.
Would recommend!

you cant get a better deal the best product for the price

The people were very nice and helpful loading the gates. They gave me 2 of the same side though and the paint is already peeling off.

product arrived quickly and in good condition

The item was delivered in a timely manor.
The item is well built and above expectations
The ordering process was very easy.
Customer support for assembly was timely

The price was great, and the delivery was good. The Instructions arrived in poor condition (unreadable), and they were far too sketchy once the new ones were downloaded. In addition, the front winch door panel assembly was clearly for a high cube as it required us to substantially lift the front of the containers to make it fit. Nowhere was this noted in the purchase materials, and, in fact, the website clearly said for 20 and 40 foot containers - which to us meant it would adjust to either standard or hi-cube.

Gate came was delivered in less than a week and in great condition. Waiting for installation, so we'll see how that goes once it's done. Nice product!

Help ful. nice.