Chery Industrial Reviews 231

Couldn’t returned parts and tracking of parts was behind! The parts were delivered a week prior to an email saying the parts were shipped.

Checked out chery industrial for work equipment and was pleasantly surprised. The product pages have good photos and detailed specs, which made comparing tools and machinery easy

The box was vant all to hell had mud all over it. Looked like they drug it through the backyard. The underneath of it was bent up, barely could get the forks underneath it to pick it up.

This is my second order, and I plan to continue placing additional orders in the future. The quality of the product is excellent, the communication throughout the delivery process was clear and helpful, and the ordering process was simple and efficient.

I highly recommend this company.

Denmark Outdoors, Inc.

Its always a pleasure to do business with chery industry. Win Naing has been very helpful and kind 😊

order, shipping and delivery were very easy.

Great service on an expedited order!

I bought the 13’x20’ shed. Delivery was good didn’t have issues with that but as for shed nothing but issues. Instructions are not even helpful there were to many times I had to go back 5 steps in order to get predrilled holes to line up. Easy to get lost and confused. Impossible to do myself I had myself and two guys help put together and to be honest we could have built a wood shed and shingled so much easier and quicker. Also for roof on shed nothing lined up instructions are impossible to tell how they want roof installed and ended up getting self tapping screws and doing it my way but still ended up with 3.5” extra on a side and yes the metal roof was installed properly with overlaps and no gaps. Also with two carpenters and one plumber building this shed at the end of it the walls are not straight things are bowed and wavy we squared everything 5 times before starting the walls and ended up having to undo base for walls and roof to somewhat line up. Also I did build a wood base for this to be installed on so we did have a level area which it was erected on. The little issues are it did come scratched up in quite a few places even tho it does have protective film on metal the washers do come in sheets you need to cut out I know not bad but just more time wasted doing that. Long story short I don’t recommend to buy I had to waste (2) 10 hour days to build the shed and keep in mind that was with three capable guys doing this. And for price even tho it’s not bad I would 100% spend a tiny bit more and build wood structure and shingles. NOT USER FRIENDLY INSTRUCTIONS. Put minimum 3 days aside for building and good luck your going to need it.

I can’t say enough good things about my experience. First i accidentally ordered the wrong size. When i called, they were very patient, kind and professional. They worked with me throughout the whole thing including delivery. I changed the delivery address the day before delivery and the gentleman didn’t argue and made it work. Would recommend to everyone. 10/10💕 Thanks for making this experience the best!

Great service

Ginny was helpful in
Resolving a payment issue.
Communicate was Great! Thanks

I saw this bath unit on Amazon and found out the manufacturer. I called and emailed and David Issacs called n emailed me back. He was very helpful n matched the price. He even set up a site visit in No Highlands California for me to physically look at the unit. After I bought it the delivery was fast (4) days and coordination n communication was just wonderful with the delivery driver etc. once we received it it arrived in great shape n I'm excited to install it in my Aircraft hangar.

I found the employees very helpful and knowledgeable. I am very satisfied with the outcome of my experience.

Glad they could find the parts- not impressed with parts.
Never received any tracking information.
1 of the parts was bad and had to be modified

This is an amazing company to deal with. They are there after the sale. The gare rgey sold us is very beautiful. Thanks for a great experience.

I didn't like being turned down for a replacement back wall it is ripped in 4-5 different spots was sent tape to repair item is only a few days old when it ripper I was told the reason the price point that I purchased was high was I could get warranty if there was a problem that is a problem it was priced high won't shop at Cheryl again

The biggest issue was that there were no instructions!! Missing nuts, bolts, brackets and clamps.

We purchased a conex tent setup with two walls. While the tent is of acceptable quality, it is not exceptional and reflects its price point. Unfortunately, we hired a crew to assemble the structure only to discover that not all of the necessary components were included, which led to wasted labor costs.
The process of obtaining the correct replacement part was extremely frustrating. Customer service did not return phone calls or emails in a timely manner. When I was finally able to reach the specialist responsible for replacement parts, they repeatedly requested information that had already been provided in previous correspondence or should have already been on file. It took several weeks just to place the order for the correct part, followed by additional weeks for delivery.
There was no sense of urgency or accountability from Chery regarding the issue, nor any acknowledgment of the inconvenience or additional expense caused by their error. Had the tent not already been mostly assembled, I would have returned the entire setup and chosen a different supplier.
Based on this experience, I do not recommend the tent or Chery.

ordered a product from chery during. the holiday season, no waiting . customer service exceptional. and it delivered as they said it would