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Our care is all about choice; what time you get up, what you eat, how you spend your day, how much support you want and the way your care is delivered. We assist independence and enable you to live life on your terms at home, supporting you throughout your care journey. It's all about the things you cherish. To discuss the care needs of you or your loved one and to find out more about our services and the costs involved, please call: 02036 278 901
120, Leman Street, London, E1 8EU, London, United Kingdom
Amazing care provided. All VERY professional including the office staff and they all go over and beyond their role. I am absolutely satisfied with my care. It only took me to change three companies to get to them as my forth company and finally be satisfied with the care. Thank you so much
I needed the carer to help me after a major surgery and I greatly appreciate the prompt response I received. I initially was looking at their sister company Good Care Group but was recommended Cherished Home Care based after an assessment of my requirements. Joti was very helpful and empathetic throughout the assessment and the time that I had my care contract with CHC. The in-person assessment reassured me that there is a person behind the assignment of the carers and that they do take the time to understand and assess in person my needs. The carers assigned to me, I feel, are commensurate to what I needed at that time. I expected someone who may be more experienced in caregiving but that may be what they have in the Good Care Group for those who require long-term care or potentially more medical requirements. My carers were helpful and empathetic and they balanced out overall --- one was quite good with cooking and looking after my nutrition, while the other matched my reserved nature and was good with helping with cleaning and household chores. Joti also made sure she responded to any requests and adjustments that I had during the entire time. Overall a positive experience for me.
Reply from Cherished Home Care
Dear Genefel,
Thank you so much for taking the time to share your feedback. I'm glad to hear that you were satisfied with my approach during the assessment, as well as your care contract with Cherished. It’s important to us that your needs are addressed promptly, and I'm pleased that we were able to meet your expectations.
I'm also happy to know that you found the carers assigned to you both helpful and empathetic, ensuring a balanced approach to your care.
Your kind words mean a lot, and your feedback is greatly appreciated.
Best regards
Joti Kaur
- Care Manager
Great service from day 1, professional, helpful, compassionate and efficient.
Reply from Cherished Home Care
Dear Joanna,
Thank you for taking the time to leave a review. We are pleased that you have had great service with Cherished Home Care and that the team has been professional and compassionate throughout.
All the best,
Joti Kaur - Care Manager
Cherished home care gave individual care and comfort in your own home, with all your own surroundings.
Without restrictions.
Reply from Cherished Home Care
Dear Richard,
Thank you for your positive feedback and kind words about the service you have received from Cherished. We are pleased
that you have had a great experience.
All the best,
Joti Kaur - Care Manager
My Mum is very content with the care services and their attention to detail in implementing her care plan. She highly praises the carers.
Reply from Cherished Home Care
Dear Gathilda,
Thank you for taking the time to leave a five star review. We are ever so pleased that your mum is happy and content with the service she has received at Cherished. I will share your kind words and feedback with our care team.
All the best,
Joti Kaur - Care Manager
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