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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the return policy, finding it extremely difficult and frustrating to return items that did not fit or meet expectations. Consumers frequently reported issues with sizing being inaccurate and products not matching their online descriptions or images, often receiving items of poor quality or made from unexpected materials. Some people were dissatisfied with the ordering process, mentioning instances of never receiving their orders or encountering difficulties with tracking information. Conversely, a small portion of people felt that some products, particularly certain dresses and blouses, were beautiful, stylish, comfortable, and true to size, praising the material and fit.

What people talk about most

Product

Users describe ambiguous interactions with product quality and descriptions. Many reviewers express... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers expressed significant disappointment, citing... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers report issues such as not receiving their... See more

Return policy

People report negative experiences with the return policy. Many reviewers find it extremely difficult to... See more

Refund

Users describe negative interactions with refund. Many customers report that the company refuses to refund... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The dresses I received were beautiful - essentially as pictured online. The fabrics were very nice for the price. The issue I had is with their returns policy. The dresses were both too small. Before... See more

Rated 2 out of 5 stars

Over the course of 2 months, I had multiple emails exchanges to resolve 3 of 5 shirts that didn't fit right. The return policy "send it to us, we'll let you know if we are willing to refund you or not... See more

Rated 1 out of 5 stars

Do not ever! Cherieday is full of crap about returns! Their sizing when (FINALLY) receiving ordered items is so wrong, and the hoops they jump one through to finally receive a return address takes one... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. T-Shirt Store

Written by the company

Cherieday is an international B2C fast fashion e-commerce platform. We offer fast fashion with good quality and affordable prices for mature ladies. In recent years, we are developing globally, winning recognition and trust from customers throughout Northern America, Europe, and Australia.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

47 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Never received my order

Never received my order. Customer service is not helpful. Told me to wait 10 more days each time . Their delivery service uniuni is horrible. Ordered in March and still don’t have my order or cancellation 3 months later.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Do not ever

Do not ever! Cherieday is full of crap about returns! Their sizing when (FINALLY) receiving ordered items is so wrong, and the hoops they jump one through to finally receive a return address takes one up to, AND PAST, Cheridays 30-day return time limit. They are just another scam-outfit, and I should have known better!!!

31 May 2025
Unprompted review
Rated 1 out of 5 stars

Bait and Switch Clothing

Update: After reading their Company profile on here, I see they intentionally target “mature” women, that’s interesting since the photos and styles they advertise don’t match that “mature women” target audience. What that tells me is they target the elderly to trick them into buying their clothes hoping they will be unaware of the scam or not able to do anything about it!

My mother placed an order for three summer dresses after scanning the reviews on the Company website (first mistake). After receiving a tracking number that lead her to an error page, we went back to the reviews and found they were mostly from Men (interesting since this is women's clothing). Then we looked at 3 independent review websites and found the Real Reviews (Orders not received, dresses not as represented on the website, no refunds on returns etc.) We attempted to cancel the order since there was no indication it had been shipped and this request was denied by Cherieday. One day later, we received three dresses from New Jersey that are Bait and Switch dresses. The patterns and materials are not what they sell on their website; the photos and descriptions of the clothing on Cherieday, are not their products and not what you will receive. Save yourself and don't fall in love with the clothing on their website, do not give them money for the clothing they advertise on their website; it is all fake, bait and switch, overseas garbage.

21 May 2025
Unprompted review
Rated 2 out of 5 stars

Terrible Return Policy

Over the course of 2 months, I had multiple emails exchanges to resolve 3 of 5 shirts that didn't fit right. The return policy "send it to us, we'll let you know if we are willing to refund you or not" OR "take store credit" which, if it doesn't fit again you're in the same boat. The shipping time on paid for expedited shipping was almost 2 weeks. Standard shipping is 3 weeks. The store credit I got "wouldn't work for weeks due to a computer issue". I still had to ask AGAIN to get it working. I will never shop there again.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Very pretty blouse

Such a pretty blouse! The material's lightweight, and I like the length - not too long like some others. It folds up tiny, perfect for packing.

8 May 2025
Rated 5 out of 5 stars

I love this

I love this! It's so pretty and fits perfectly. It's lightweight with just the right amount of coverage, ideal for warm weather. I already bought a second one and plan to get more!

7 May 2025

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