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Review summary

Created with AI, based on recent reviews

Evaluating 13,478 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding it easy to navigate and straightforward. Many appreciate the efficiency of the service and the checkout process, noting how simple and quick it is to complete tasks. The staff are also frequently highlighted for their helpfulness. However, some customers also noted issues with the website, specifically mentioning difficulties during the check-in process, with some experiencing multiple attempts to register or problems checking in companions.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, straightforward,... See more

Service

People report positive experiences with service. Customers consistently praise the fast, efficient, and... See more

Checkout

Customers generally report positive experiences with the checkout process. Many found the check-in to be... See more

Staff

Users describe positive interactions with staff. Customers found the staff, including cleaners, to be very... See more

Website

Customers consistently note ambiguous experiences with the website. While many found it easy to navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was easy to use, even for a none technical person like myself. I just hope my details are secure!

Rated 5 out of 5 stars

It was short, without forcing scon of documents, which could be dangerously


Company details

  1. Software Company
  2. Hotel
  3. Property Maintenance

About Chekin

Written by the company

Smarter check-ins for vacation rentals and hotels


Chekin is a powerful platform that helps property managers automate the entire check-in process — from booking confirmation to guest check-out.

We work with over 150,000 properties around the world, helping hosts save time, stay compliant with local laws, and offer an outstanding digital guest experience.

With Chekin, you can:
  • Register and verify guest identity online
  • Automate the transmission of guest data to authorities
  • Enable remote access to your properties
  • Collect security deposits and upsell extra services
  • Reduce admin workload and streamline operations

Integrated with most PMS on the market.
You can manage everything from a single platform.

Try for 14 Days Free

Contact Sales


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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

First time doing checkin on this app so…

First time doing checkin on this app so can’t compare or understand the benefits. After submitting this review, do not understand why we then have to sign up…

3 May 2026
Unprompted review
Chekin logo

Reply from Chekin

Hi! Thank you for your feedback. We understand that the process may feel unclear, especially the first time using the app.
In some cases, creating an account is part of the process to securely manage your check-in details and ensure everything is properly registered. That said, we understand your concern and are working to make the flow more intuitive and easier to follow.
We appreciate you sharing your experience—it helps us improve.

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