Chefpreserve Reviews 192

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the product's ability to keep food fresh, preventing spoilage and freezer burn. They find the vacuum sealer effective, easy to use, and compact, fitting conveniently in kitchen drawers. The reusable bags and glass containers are also frequently praised for their quality and practicality, making food preservation and meal prep more efficient. However, some people were dissatisfied with the product's performance, reporting issues with bags not holding a vacuum seal or the device ceasing to work after a short period. There were also notable concerns regarding customer service, with some experiencing unresponsiveness, difficulties with returns, and long wait times for orders or resolutions.

What people talk about most

Product

Consumers have mixed feelings about the product. Many reviewers praise its effectiveness in preserving food,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the product for keeping food fresh... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the customer service as... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers express frustration with delayed... See more

Response time

Clients share ambiguous opinions on response time. Many customers praise the quick and helpful replies, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received the chef preserve vacuum sealer and several bags as a gift. I started using immediately. It has helped prevent throwing out leftover meals, no freezer burn on meats, keeping cheese and othe... See more

Rated 5 out of 5 stars

Living alone presents problems with keeping food fresh; this product has almost eliminated any spoilage of fruits & veggies and freezer burn of meats & breads. I was hesitant to purchase, but so gla... See more

Rated 5 out of 5 stars

I was leary as to whether I would use this or it would become another gadget left in the drawer. To my surprise I wouldn't be without it and it is so compact I store it in my cutlery drawer. I vacuum... See more

Rated 5 out of 5 stars

I love the Chef Preserve system. It so much simpler to use than a big Food Saver system for just one person. The glass containers work so well for my needs and the EXTRA Large container is perfect fo... See more


3.7

Average

TrustScore 3.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Getting the bag to stay sealed when the product was not solid.

I had an issue with the bag staying sealed when filled with ground coffee.
I emailed the company on the website. I received a very timely response and in subsequent emails a suggestion to double bag. It worked. The time given by Christine to the problem is almost unheard of these days. I am very impressed with the sealer and also with the customer service.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

You will love this.

I have purchased two of these fabulous gadgets, the first as a Christmas gift and, immediately after seeing it, one for myself. I had an "almost never used' vacuum sealer for years due to the cumbersome size and process. Now, thanks to Chef Preserve, I am vacuum sealing everything. It is very small and sits handsomely on my countertop, always charged via USB and ready for use. Whether stored in the pantry, refrigerator or freezer your food will stay fresh longer and you will have much less waste. Recently I vacuum sealed some bulky clothes for a trip and tucked the unit into my suitcase for my return trip packing. Additionally, the bags are REUSABLE, just wash by hand or in the dishwasher! This machine is a win-win.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Great product

It came on time and I use it all the time it perseveres really well! I love the glass containers especially for strawberries!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

We've tried many vacuum sealers over…

We've tried many vacuum sealers over the years, but always went back to ZipLoc bags, especially after they introduced the self standing ones. But Chef Preserve is by far the easiest to use, and it's a great help that the bags are re-usable and dishwasher safe

29 December 2025
Unprompted review
Rated 5 out of 5 stars

I love my new

I love my new food sealer. So much more convenient to use than my big old seal a meal. I’m very impressed with the way that you handle your customers.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Great product and company.

Great product and company.
Best sealer I have ever had and I have had many, love the size and the bags and glass containers are wonderful.
I have recommended it to my family and friends.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

I love my vacuum sealer

I love my vacuum sealer! Unfortunately, I got liquid in it and it wasn't working properly. I contacted the company to see what I could do. Rea was so very helpful. I got a response in less than 24 hours. They offered suggestions to try to clean it and when that still didn't work, they made everything right again. I appreciate their prompt response and all the help. Highly recommend!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Well I ordered both bags and vacuum…

Well I ordered both bags and vacuum pump but when my order came in, I only got the bags what a shock I looked at the box and the post office put a tape on the outside that said sorry but this was the best we could so I got in touch with Chefpreserve told them about it gave them as much INFO I could and the sent me the vacuum pump have used and I love it If I had to but again I would

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I received the chef preserve vacuum as a gift

I received the chef preserve vacuum sealer and several bags as a gift. I started using immediately. It has helped prevent throwing out leftover meals, no freezer burn on meats, keeping cheese and other items fresh in the fridge. It's simple to use, small so it doesn't take up counter space. Next on my list is the glass containers so I can preserve shredded cheeses and things with liquid for marinating.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

IT JUST WORKS! "I snagged a Chef Preserve on Grok’s…

"I snagged a Chef Preserve on Grok’s recommendation back in December, and honestly? Game-changer. I use it mostly for cheese, deli meats, and anything I want to keep tasting ridiculously fresh. It’s stupidly fast and effortless—just seal the top, place the device on the little white disc, hit the button, and in seconds it pulls every last bit of air out like it’s on a mission. The bags are seriously thick and tough (way better built than I expected), and the whole unit is so compact it barely takes up any precious counter real estate. USB-C recharge means no hunting for batteries, and it just… works. Way beyond my expectations. No fuss, no bulky machine, no wasted food. If you’re tired of sad, half-spoiled leftovers stealing joy from your fridge, this thing delivers."

5 March 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT Customer Service

I rarely write reviews, but in this instance I was blown away by this company's excellent customer service.
Change can be difficult, and I was unsure of a few details about vacuum sealing. I wrote to the company with a dozen or so questions about how to BEST charge this tool, seal the bags, open sealed bags, reuse the bags... and was promptly given thoughtful and detailed instructions from an agent who actually understood exactly what I was asking and why..

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Best Device to save Food and Space

The product itself is fantastic! It works well and really preserves food. The bags are a little difficult to seal after much use but it is well worth it for the product. Also, when I contact customer service, they are so kind and accommodating. They are very helpful.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

The chef preserve customer service .

The chef preserve vacuum sealer is a great addition to our kitchen and helps us really save on food cost in these times. I had a small issue with one item and the customer service I received was outstanding. The product was replaced immediately with no questions asked it was a great experience working and getting my issue corrected promptly with the chef preserved team. How do you recommend recommended product with great customer service.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with this vacuum sealer

Very pleased with this vacuum sealer. Compact and so easy to use. I had ordered two by mistake and contacted customer service to return one. They got back to me within two days. After trying it I decided to keep them both!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I saw the add on facebook

I saw the add on facebook. I've been looking at the big bulky units. So I figured I'd give it a try. Love the size, and convenience of this unit. I have bags in the freezer and fridge, and all is well. This is a wonderful product.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service at it's best

After our initial order was sent to the wrong state, customer service stepped right up and continued to track down our order. This was a gift for our son, as a token of appreciation for our patience, he will receive free additional bags. Not many companies today would back their customers, but Chef Preserve did that for us.

31 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look